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Office Angels Logo Office Angels · Customer Service

Customer Success Executive

United Kingdom, Stafford 12.82 GBP / Hour · Job Posted April 10, 2026
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Job Description

We're on the lookout for an enthusiastic Customer Success Executive to support a fast‑paced, rapidly growing operation. If you love helping people, staying organised, and being at the heart of customer experience-this is your moment. You'll be the friendly voice on the phone, the problem‑solver in the inbox, and the go‑to person keeping everything running smoothly behind the scenes.

Job Responsibility

  • Handling customer enquiries with confidence and warmth
  • Managing around 60 inbound calls per week
  • Keeping CRM systems up to date and running efficiently
  • Monitoring customer satisfaction and spotting opportunities to improve
  • Coordinating communication across teams
  • Supporting with day‑to‑day admin to keep customer journeys seamless

Requirements

  • Previous experience in customer service or Retail
  • Strong communication and interpersonal skills
  • A positive attitude and a passion for helping others
  • Ability to work effectively both independently and as part of a team
  • Attention to detail and problem-solving skills

What we offer

  • Daily Rate: £96 per day + holiday pay
  • Be part of an engaging and supportive team
  • Gain valuable experience in a thriving industry
  • Develop your skills and grow your career
  • Work in a fun and friendly environment
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