Customer Success Executive Job at 360 Resourcing Solutions (Hull)

Customer Success Executive

Customer Success Executive - Paris 📍 Paris (Hybrid Working) 💰 Competitive Sa...

Location

France , Paris

Salary:

40000.00 - 60000.00 EUR / Year

Myn

Expiration Date

Until further notice

Requirements

Experience in customer success, account management or client services
Strong communication and relationship-building skills
Organised, proactive and commercially aware
Ability to manage multiple clients in a fast-paced environment

Job Responsibility

Manage and grow customer relationships
Support onboarding and customer engagement
Ensure high levels of customer satisfaction and retention
Identify opportunities for account growth
Work closely with internal teams to resolve customer issues

What we offer

Hybrid working flexibility
Career development opportunities
Supportive team environment
Competitive salary and benefits
Bonus

Fulltime

Customer Success Executive

We're on the lookout for an enthusiastic Customer Success Executive to support a...

Location

United Kingdom , Stafford

Salary:

12.82 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer service or Retail
Strong communication and interpersonal skills
A positive attitude and a passion for helping others
Ability to work effectively both independently and as part of a team
Attention to detail and problem-solving skills

Job Responsibility

Handling customer enquiries with confidence and warmth
Managing around 60 inbound calls per week
Keeping CRM systems up to date and running efficiently
Monitoring customer satisfaction and spotting opportunities to improve
Coordinating communication across teams
Supporting with day‑to‑day admin to keep customer journeys seamless

What we offer

Daily Rate: £96 per day + holiday pay
Be part of an engaging and supportive team
Gain valuable experience in a thriving industry
Develop your skills and grow your career
Work in a fun and friendly environment

Fulltime

Customer Success Executive

Join our dynamic EMEA Customer Success Team as a Customer Success Executive, whe...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in client support, customer success, or service roles, ideally in a Healthcare / Data environment
Strong goal orientation with a positive approach to KPIs and performance targets
Excellent written and verbal communication skills
Proven ability to meet deadlines with exceptional attention to detail
Strong prioritisation and organisational capabilities
Ability to work independently and collaboratively within a team
Experience with Salesforce and Microsoft Office Suite
Experience with customer management platforms
Intellectual curiosity about business, people, and culture
Passion for creative problem-solving

Job Responsibility

Proactively build and maintain strong relationships with clients through regular engagement
Ensure clients maximise their return on investment and see full value in our services
Engage, delight, and retain clients by addressing their business and individual user challenges
Collaborate cross-functionally with research teams to deliver timely solutions to clients' most pressing questions
Partner with Account Managers, Analysts, Sales Executives to understand client objectives and identify growth opportunities
Act as the 'voice of the customer' within our business, providing valuable feedback to drive continuous improvement
Develop deep expertise in our products and services
Stay current with industry trends and developments to drive meaningful client conversations
Maintain accurate client records in our CRM system to ensure data integrity

What we offer

Benefits across health, finances, fitness, travel, tech and more

Customer Success Executive

We are seeking a dynamic and customer-focused Customer Success Executive to join...

Location

India , Pune

Salary:

Not provided

mithi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, IT, or a related field
Trained Fresher 0-2 years of experience in customer success, account management, or a related role in the IT industry
Strong understanding of IT solutions, SaaS products, or enterprise software
Excellent communication, presentation, and interpersonal skills
Problem-solving mindset with a customer-first approach
Ability to work independently as well as collaboratively with internal teams
Proficiency in CRM software and customer success tools
Strong analytical skills to assess customer data and provide insights
Ability to multitask and manage multiple customer accounts efficiently
Passion for delivering exceptional customer experiences

Job Responsibility

Serve as the primary point of contact for customer accounts, ensuring their success and satisfaction with our IT products/services
Develop and maintain strong relationships with clients by understanding their business goals and challenges
Monitor customer usage and adoption of products to identify areas for improvement
Collaborate with sales, product, and support teams to enhance the customer experience
Address customer inquiries, issues, and concerns in a timely and effective manner
Proactively identify upsell and cross-sell opportunities to maximize revenue
Collect and analyze customer feedback to provide insights for product improvements
Create and maintain documentation related to customer interactions, success stories, and best practices
Proactively track and manage customer health to prevent churn
Stay updated with industry trends and best practices to enhance customer success strategies

What we offer

5 days a week

Fulltime

Customer Success Executive

We are seeking a Customer Success Manager (CSM) who thrives in high-stakes envir...

Location

United States , Boston

Salary:

130500.00 - 208800.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Tenacity and Urgency
Consultative Mindset
Assertiveness
Executive Presence
Project Management Expertise
People Wrangler
Curiosity
Law Enforcement Knowledge
Formal CSM Background
Discovery Skills

Job Responsibility

Lead customers through discovery sessions to uncover true needs, challenges, and opportunities for success
Manage complex, multi-stakeholder projects from kickoff to completion
Navigate and resolve challenging personalities and situations with professionalism, confidence, and diplomacy
Act as a strategic consultant, providing data-driven recommendations and guiding customers toward best practices
Build and maintain relationships at the executive level
Drive retention and growth by identifying expansion opportunities
Collaborate cross-functionally with internal teams (Product, Engineering, Support, Sales) to advocate for customer needs

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

Fulltime

Customer Success Executive

We are seeking a Customer Success Manager (CSM) who thrives in high-stakes envir...

Location

United States , San Francisco

Salary:

135938.00 - 217500.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Tenacity and Urgency – relentless focus on driving customer outcomes and overcoming obstacles
Consultative Mindset – ability to ask the right questions, uncover true needs, and provide strategic guidance
Assertiveness – confidence to set boundaries, influence stakeholders, and steer conversations toward solutions
Executive Presence – polished, confident communicator capable of engaging senior leaders with credibility
Project Management Expertise – strong organizational skills with proven ability to manage complex projects and competing priorities
People Wrangler – emotional intelligence and resilience to navigate high-pressure, challenging interactions with professionalism
Curiosity – natural drive to learn, understand, and explore new solutions for customers
Law Enforcement Knowledge – understanding of public safety workflows, challenges, and operational environments
Formal CSM Background – proven experience in a customer success role with measurable impact on retention and growth
Discovery Skills – ability to uncover hidden pain points and opportunities through structured conversations

Job Responsibility

Lead customers through discovery sessions to uncover true needs, challenges, and opportunities for success
Manage complex, multi-stakeholder projects from kickoff to completion, applying strategic project discipline to keep initiatives on track and within scope
Navigate and resolve challenging personalities and situations with professionalism, confidence, and diplomacy
Act as a strategic consultant, providing data-driven recommendations and guiding customers toward best practices in adoption and outcomes
Build and maintain relationships at the executive level, demonstrating credibility, confidence, and the ability to influence
Drive retention and growth by identifying expansion opportunities and ensuring customers realize the full value of our solutions
Collaborate cross-functionally with internal teams (Product, Engineering, Support, Sales) to advocate for customer needs

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

Fulltime

Senior Customer Success Executive

In an uncertain and fast-moving world, GlobalData's mission is to help our clien...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Bachelor's degree AND/OR 1-3 years’ work experience in a client support/service role
Goal orientated with a positive attitude towards KPIs and targets
Intellectual curiosity for business, people and culture, and a passion for problem-solving
Looks to learn from others and works well independently and within a team
Excellent oral and written communication skills
Demonstrated ability to meet deadlines and have excellent attention to detail
Well defined prioritisation and organisational skills

Job Responsibility

Proactively building relationships with our clients over the phone to ensure they see the full value in our services and are getting the best return on their investment with us
Engage, delight and retain clients by supporting business and individual user challenges
Work cross-functionally with our research teams to answer our client’s most pressing questions in a timely way
Lead internal knowledge-sharing initiatives, such as training sessions, documentation, or mentorship programs
Develop an in-depth knowledge of our products and an understanding of what’s happening in the industry so that you can drive continuous client engagement
Proactively identify trends in customer needs and partner with Sales Executives and Account Managers to develop an understanding of what the client would like to achieve through our products and identify how we can help them do so
Ensure data integrity by updating records in our CRM system
Be the ‘voice’ of the customer within our business and provide feedback to all other teams to drive continuous customer success
Begin contributing to thought leadership, such as blog posts, webinars, or industry panels

Fulltime

Technical Customer Success Executive

My client is seeking a Technical Customer Success Executive to join their new an...

Location

United Kingdom , Leatherhead

Salary:

33000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in SaaS onboarding, implementation, or customer success
Comfortable with digital assets (PDFs, APIs, CMS tools) and project management software
Exceptional written and verbal English, with the ability to explain technical concepts to creative teams
Proactive in finding workarounds and suggesting long-term solutions to challenges
A basic understanding of AI tools and their impact on digital publishing workflows
Curiosity about automation and AI is a must

Job Responsibility

Lead Onboarding: Manage the end-to-end implementation process for new clients, ensuring clear timelines and smooth transitions
Technical Guidance: Assist clients in preparing their archives and assets for the platform, guaranteeing high-quality output
Administrative Coordination: Maintain accurate records, manage schedules, and track progress against milestones
Onboarding Design & Process Improvement: Design and continuously refine onboarding processes that enhance the journey
Product Advocacy: Represent the customer's voice to the product team, translating feedback into actionable insights
Training & Education: Create and deliver structured onboarding programs, including documentation, webinars, and 1:1 sessions, ensuring clients maximise their platform experience from day one

What we offer

20 days holidays plus BH increasing annually
pension
socials
team lunches
drinks fridge
flexible working hours
option to work from home one day a week

Fulltime

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Customer Success Executive

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