Customer Success Executive Jobs

Customer Success & Sales Executive

Join a growing team with warm leads only - no cold calling! We're looking for a ...

Location

United Kingdom , Hove

Salary:

26000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in customer service or sales in a fast-paced environment
Excellent communication skills (written and verbal)
Strong problem-solving skills and a customer-first mindset
Ability to work independently and as part of a team

Job Responsibility

Respond to customer enquiries via phone, email, and live chat
Convert warm leads into successful sales through proactive follow-ups
Process orders accurately and resolve any delivery issues
Build strong customer relationships and ensure a positive experience
Gather feedback to improve products and services
Maintain accurate records of interactions and transactions
Collaborate with internal teams to meet customer needs
Stay updated on product knowledge and company policies

What we offer

Monthly Bonus
Support of a dedicated and experienced recruitment consultant
Access to various interviewing techniques
Regular updates of the local employment market
Consistent feedback on all applications

Fulltime

Customer Success Executive

At Cogoport, Customer Success Executives (CSEs) are the first point of contact f...

Location

India , Gurgaon

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

1–4 years of experience in B2B inside sales, customer success, logistics
strong commercial acumen — ability to negotiate pricing, margin, and urgency
hustler mindset — proactive, organized, and customer-obsessed
fluency in English, Hindi and regional language skills a bonus
bachelor's / master's degree (Commerce, Business Administration, Logistics preferred)
familiarity with INCOTERMS, HS Codes, container types is an advantage

Job Responsibility

handle inbound and outbound customer leads, understand shipping needs, and consult on solutions
share freight quotations and rate comparisons to drive informed decision-making
negotiate with customers to close shipments profitably
follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn
manage booking handovers to Operations team with complete documentation
maintain CRM discipline — logging activities, opportunities, and customer interactions in real-time
achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets
build customer relationships by understanding business models, seasonal patterns, and freight requirements

What we offer

opportunity to own customer relationships and directly impact global trade
sales coaching, enablement programs, and structured onboarding
transparent performance-linked incentives with uncapped earning potential
career progression into Key Account Management, City Growth Lead

Fulltime

Customer Success Executive

At Cogoport, Customer Success Executives (CSEs) are the first point of contact f...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

1–4 years of experience in B2B inside sales, customer success, logistics
strong commercial acumen — ability to negotiate pricing, margin, and urgency
hustler mindset — proactive, organized, and customer-obsessed
fluency in English, Hindi and Gujarati
bachelor's / master's degree (Commerce, Business Administration, Logistics preferred)
familiarity with INCOTERMS, HS Codes, container types is an advantage

Job Responsibility

handle inbound and outbound customer leads, understand shipping needs, and consult on solutions
share freight quotations and rate comparisons to drive informed decision-making
negotiate with customers to close shipments profitably
follow up proactively via WhatsApp, email, and calls to maintain momentum and reduce churn
manage booking handovers to Operations team with complete documentation
maintain CRM discipline — logging activities, opportunities, and customer interactions in real-time
achieve daily activity goals: connect rates, follow-ups, quotes, and booking targets
build customer relationships by understanding business models, seasonal patterns, and freight requirements

What we offer

opportunity to own customer relationships and directly impact global trade
sales coaching, enablement programs, and structured onboarding
transparent performance-linked incentives with uncapped earning potential
career progression into Key Account Management, City Growth Lead

Fulltime

Customer Success Executive

We are seeking for highly motivated individual to join our team. The successful ...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Proven experience as a Telecaller or similar role
Excellent communication and interpersonal skills
Ability to build rapport with customers
Strong sales skills and a passion for selling
Ability to work in a fast-paced environment
Good organizational and time-management skills
Graduation and Gujarati speaking is a must

Job Responsibility

Make outbound calls to potential customers and promote our services
Build rapport with customers and identify their needs
Offer solutions that meet customer requirements
Provide accurate information about our services and pricing
Follow up with customers to ensure satisfaction and identify opportunities for upselling
Meet daily/weekly/monthly targets

What we offer

Competitive salary
Performance-based incentives
Opportunities for career growth and development
Friendly and supportive work environment
Health insurance and other benefits

Fulltime

New

Strategic Customer Business Executive

We are seeking a senior, client-facing leader to manage and grow one of K2View’s...

Location

United States , Bentonville

Salary:

Not provided

K2View

Expiration Date

Until further notice

Requirements

10+ years in customer-facing roles, including at least 7 years working with executive stakeholders at Fortune 100 companies
Proven success managing large, complex accounts with multi-million-dollar annual revenue impact
Strong track record of expanding within a single customer, ideally in telecom, financial services, retail, or other data-intensive industries
Ability to engage and influence C-suite executives, procurement, and IT leaders simultaneously
Experience with data management, data integration, SaaS, or enterprise platforms is highly desirable
Exceptional account planning, relationship management, and executive communication skills
Bachelor’s degree required
MBA or equivalent a plus

Job Responsibility

Act as the primary executive sponsor and trusted advisor for 1–2 strategic accounts
Own the long-term account strategy: map stakeholders, define success plans, and align K2view with the customer’s digital transformation journey
Drive account expansion through identifying new use cases, cross-selling additional solutions, and expanding across lines of business
Build C-level relationships and lead executive business reviews that demonstrate measurable ROI and business impact
Coordinate across K2view’s COE, Support, and Product teams to ensure adoption, satisfaction, and continuous value delivery
Serve as the voice of the customer internally, influencing K2view product roadmap and strategic priorities
Maintain accurate pipeline and forecast for account growth, ensuring predictable revenue delivery
Negotiate multi-year agreements and complex enterprise deals

Fulltime

Senior Director, Enterprise Customer Success

As the Regional Vice President, North America Customer Success, you will lead a ...

Location

Canada , Toronto

Salary:

192000.00 - 264000.00 CAD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations
proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills
experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness
understand and can apply Customer Journey frameworks to CSM tasks and responsibilities
minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company
a four year degree or equivalent
demonstrated ability to manage customer accounts in conjunction with sales organizations
exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter.

Job Responsibility

Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services
serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon
develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth
uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises
lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management
build and sustain a team of high performing leaders who embody our values, establish trusted advisor relationships and focus on making every customer successful
key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University
drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships
monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes
establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects

What we offer

Competitive salary
comprehensive benefits package from day one
flexible work arrangements
company equity
ESPP (Employee Stock Purchase Program)
retirement or pension plan
generous paid vacation time
paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Canada , Toronto

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Builds great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Manager II

As a Customer Success Manager in our Enterprise team you will be part of a team ...

Location

Brazil , São Paulo

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Passionate about customer success
Proven track record in customer success
Excellent communicator with exemplary written and verbal communication skills
Unparalleled follow up skills
Excited by working with medium and large technology companies
Known for being a team player
Build great relationships with colleagues and customers
High level of intellectual curiosity
Experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
Excellent time management skills

Job Responsibility

Own client renewals, retention and net retention targets for your customers
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Customer Success Executive

Cogoport

Location:
India, Ahmedabad

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 03, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:India, Ahmedabad

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:May 03, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
India, Ahmedabad

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
May 03, 2025