Customer Success Engineer, Endor Labs

Endor Labs

Location:
United States, Palo Alto

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

200000.00 - 250000.00 USD / Year

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Job Description:

Customer Success Engineer role at Endor Labs, building Application Security platform for software development. Responsible for technical customer support, solution customization, and security implementation.

Job Responsibility:

Design and implement efficient code scanning and dependency scanning mechanisms using Maven and Gradle
Serve as primary technical point of contact for customers
Customize security solutions to fit sophisticated customer environments
Act promptly when technical issues emerge
Forge lasting relationships with clients
Collaborate with engineering teams to translate customer feedback
Champion adoption of robust security practices
Lead and manage technical integration projects

Requirements:

Strong background in software engineering with 4-10 years of experience
Deep understanding of programming languages, application security, and DevOps practices
Demonstrated experience in developing custom technical solutions
Experience in customer-facing roles with ability to handle project-based work
Exceptional communication skills
Proactive and anticipatory approach to problem-solving

What we offer:

Health, Dental, Vision and Mental Health plans
401(k) plan
Flexible PTO
Opportunities for co-working and team meetups
Dog-friendly office environment

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Success Engineer