Customer Success Engineer - Prisma Access Job at Palo Alto Networks Italia (Texas)

Customer Success Engineer - Prisma Access

As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a stra...

Location

United States , Oregon

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of industry hands-on experience with deep expertise in network security, cloud infrastructure, and related technologies
Advanced knowledge of SASE, SD-WAN, NGFW, ADEM and sophisticated routing protocols such as BGP
Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs
Ability to translate technical requirements into actionable plans, guiding customers through advanced use cases
Demonstrated ability to build and maintain strong relationships with key stakeholders, including executive-level contacts
High-level consultative skills, capable of influencing decisions and driving customer success strategies
Advanced understanding of TCP/IP, SSL, IPSec, PKI, and advanced troubleshooting tools like tcpdump & Wireshark
Work experience should include 4+ years of hands-on designing, deploying, and managing large enterprise networks in real time
Detail understanding of NoC (Network Operations Center) and SoC (Security Operations Center) day-to-day operational requirements in building and maintaining a secure network
Detailed working knowledge of network infrastructure and security, TCP/IP, BGP, NGFW, SSL/IPSec VPNs

Job Responsibility

Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations
Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions
Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs
Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement
Ensure customers achieve operational excellence by fully adopting and optimizing new features
Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives
Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies
Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution

What we offer

restricted stock units
bonus

Fulltime

Customer Success Engineer - Prisma Access

As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a stra...

Location

United States , Texas

Salary:

86000.00 - 139500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of industry hands-on experience with deep expertise in network security, cloud infrastructure, and related technologies
Advanced knowledge of SASE, SD-WAN, NGFW, ADEM and sophisticated routing protocols such as BGP
Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs
Ability to translate technical requirements into actionable plans, guiding customers through advanced use cases
Demonstrated ability to build and maintain strong relationships with key stakeholders, including executive-level contacts
High-level consultative skills, capable of influencing decisions and driving customer success strategies
Advanced understanding of TCP/IP, SSL, IPSec, PKI, and advanced troubleshooting tools like tcpdump & Wireshark
4+ years of hands-on designing, deploying, and managing large enterprise networks in real time
Detail understanding of NoC (Network Operations Center) and SoC (Security Operations Center) day-to-day operational requirements in building and maintaining a secure network
Detailed working knowledge of network infrastructure and security, TCP/IP, BGP, NGFW, SSL/IPSec VPNs

Job Responsibility

Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations
Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions
Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs
Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement
Ensure customers achieve operational excellence by fully adopting and optimizing new features
Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives
Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies
Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution

What we offer

restricted stock units
bonus

Fulltime

Prisma Browser Deployment Specialist

As a Professional Services Consultant, you will be a pivotal technical expert, s...

Location

United States , Texas

Salary:

140000.00 - 192500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
Proven track record of proactive engagement
the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
Knowledge of Prisma Access deployment, architecture, and traffic flows

Job Responsibility

Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations
Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
Drive Adoption: Guide customers through the secure and large-scale deployment of the PB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
Be a Proactive Technical Advisor: Serve as the go-to expert for PB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
Maintain expert-level understanding of Prisma Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency

Fulltime

Sr Professional Services Consultant

As a Professional Services Consultant, you will be a pivotal technical expert, s...

Location

India , New Delhi

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
Proven track record of proactive engagement
the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
Knowledge of Prisma Access deployment, architecture, and traffic flows

Job Responsibility

Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PAB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations. Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PAB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
Drive Adoption: Guide customers through the secure and large-scale deployment of the PAB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
Be a Proactive Technical Advisor: Serve as the go-to expert for PAB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
Maintain expert-level understanding of Prisma Access Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency

Fulltime

Accountant

We are seeking a detail-oriented Accountant to support daily accounting operatio...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or related field
2+ years of accounting experience
Knowledge of general accounting principles and financial reporting
Experience with general ledger, reconciliations, and close processes
Proficiency in Microsoft Excel and accounting software or ERP systems
Strong attention to detail, organization, and problem-solving skills
Ability to work independently and collaboratively in a team environment
Strong written and verbal communication skills

Job Responsibility

Prepare and record journal entries, accruals, and adjustments
Maintain and reconcile general ledger accounts
Perform monthly bank and account reconciliations
Assist with month-end, quarter-end, and year-end close
Prepare financial statements, reports, and supporting schedules
Analyze account activity and investigate discrepancies
Support accounts payable, accounts receivable, and payroll processes as needed
Help ensure compliance with company policies, internal controls, and accounting standards
Assist with audits by preparing documentation and responding to requests
Contribute to budgeting, forecasting, and variance analysis

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Critical Environment Technician Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United States , Mount Pleasant

Salary:

75400.00 - 167900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
High School Diploma, GED, or equivalent AND 6+ years mission critical services experience OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience OR equivalent experience
1+ year(s) people management experience
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field

Job Responsibility

People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture
Embody our values
Practice our leadership principles. Coach - Define team objectives and outcomes
Enable success across boundaries
Help the team adapt and learn. Care - Attract and retain great people
Know each individual’s capabilities and aspirations
Invest in the growth of others
Equipment and Systems Operations: Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently. Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends. Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms. Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders. Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs. Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition
Equipment and Systems Maintenance: Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate. Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise. Have a hands-on understanding of how equipment works within disciplines they have been trained and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s). Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures. Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns. Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes. Advises junior colleagues on inspection and supervision issues. Provides consultation to lower-level colleagues in troubleshooting systems and problems
Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements. Proactively ensures safety and security requirements are followed and met for the work of themselves and others. Maintain safe working conditions and escalate immediately when unsafe working conditions are observed. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives. Participates in required meetings, trainings, and necessary handoffs

What we offer

Benefits and other compensation (details at https://careers.microsoft.com/us/en/us-corporate-pay)

Fulltime

Psychologist/Psychological Assessment and Evaluation

Join a clinician-centered multidisciplinary team of counselors, social workers, ...

Location

United States , Georgetown

Salary:

Not provided

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Clinical licensure is required (PhD or PsyD)
Experience with completing diagnostic evaluations, scoring and interpreting results, writing reports that clients can understand, and providing feedback to clients
Comfort and familiarity working with a diverse client base from an affirming perspective
Candidates must be able to work in Maryland with a Maryland license, or be license-eligible
Opportunity to provide supervision to psychology associates and trainees for qualified candidates with a demonstrated history of success with Ellie

Job Responsibility

Completing diagnostic evaluations
Scoring and interpreting results
Writing reports that clients can understand
Providing feedback to clients
Providing supervision to psychology associates and trainees for qualified candidates

What we offer

Competitive salary
Flexible schedule
Opportunity for advancement
Health insurance
PTO
Weekly case consultation groups
Free CEUs
Monthly team activities focused on clinician well-being
We will cover all testing costs and expenses as well as administrative tasks like marketing, scheduling, and billing
Cash pay service: clients pay upfront, and you’ll earn 50% of what we collect

Fulltime

Temporary Lettings Administrator

As a Lettings Administrator, you will play a vital role in managing a portfolio ...

Location

United Kingdom , Manchester

Salary:

30000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Strong administration and customer service skills
Previous experience in property management is a bonus
Excellent communication, organisational and problem-solving abilities
Confident in working independently and taking the initiative
A proactive mindset with a genuine care for delivering outstanding service
Full UK driving licence and access to a vehicle (mileage allowance provided)

Job Responsibility

Manage a diverse portfolio of student rental properties across Manchester
Conduct regular property inspections to ensure everything is in tip-top shape
Coordinate tenancy check-ins and check-outs like a pro
Handle rent collections, deposit returns and tenancy agreements efficiently
Address tenant queries and resolve issues promptly and professionally
Conduct viewings and manage enquiries during the bustling student letting cycle
Oversee health and safety, fire safety and compliance across all properties

What we offer

Opportunity to transition into a permanent role for the right candidate
Work in a fun and dynamic environment that values your growth
Make a real difference in the lives of students and enhance their rental experience
Mileage allowance provided

Fulltime

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Customer Success Engineer - Prisma Access

Job Description

Job Responsibility

Requirements

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