CrawlJobs Logo

Customer Success Engineer - Prisma Access

paloaltonetworks.it Logo

Palo Alto Networks Italia

Location Icon

Location:
United States , Texas

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

86000.00 - 139500.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. You will work closely with CISOs, CTOs, security, cloud, network, and other technical teams from the world's largest and most well-known organizations, particularly focusing on ensuring successful deployment, adoption, and optimization of our solutions. This position works within our Secure Access Service Edge (SASE) Customer Success organization, helping customers in their cloud transformation journey. Some solutions you will work with include Prisma Access, ADEM, CASB, and others under the SASE portfolio.

Job Responsibility:

  • Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
  • Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations
  • Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions
  • Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs
  • Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement
  • Ensure customers achieve operational excellence by fully adopting and optimizing new features
  • Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives
  • Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies
  • Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution

Requirements:

  • 5+ years of industry hands-on experience with deep expertise in network security, cloud infrastructure, and related technologies
  • Advanced knowledge of SASE, SD-WAN, NGFW, ADEM and sophisticated routing protocols such as BGP
  • Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs
  • Ability to translate technical requirements into actionable plans, guiding customers through advanced use cases
  • Demonstrated ability to build and maintain strong relationships with key stakeholders, including executive-level contacts
  • High-level consultative skills, capable of influencing decisions and driving customer success strategies
  • Advanced understanding of TCP/IP, SSL, IPSec, PKI, and advanced troubleshooting tools like tcpdump & Wireshark
  • 4+ years of hands-on designing, deploying, and managing large enterprise networks in real time
  • Detail understanding of NoC (Network Operations Center) and SoC (Security Operations Center) day-to-day operational requirements in building and maintaining a secure network
  • Detailed working knowledge of network infrastructure and security, TCP/IP, BGP, NGFW, SSL/IPSec VPNs
  • Solid understanding of routing protocols, with hands-on experience in designing, configuring, and troubleshooting BGP-based production networks
  • Background in Internet and Security technologies such as Sandboxing, Firewalls, DLP, and VPNs
  • Proven understanding of Security Life Cycle / Attack Life cycle and other security concepts and use of security products to protect the enterprise network from attackers and data breaches

Nice to have:

  • Proven experience with SD-WAN, CASB, or Cloud/SaaS products and PCNSE, CCNP, CCSP, and CISSP certifications is a plus
  • Strong knowledge of public cloud networking, virtualization technologies, and API/automation tools for complex deployments
What we offer:
  • restricted stock units
  • bonus

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Palo Alto Networks Italia - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Success Engineer - Prisma Access

Customer Success Engineer - Prisma Access

As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a stra...
Location
Location
United States , Texas
Salary
Salary:
86000.00 - 139500.00 USD / Year
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of industry hands-on experience with deep expertise in network security, cloud infrastructure, and related technologies
  • Advanced knowledge of SASE, SD-WAN, NGFW, ADEM and sophisticated routing protocols such as BGP
  • Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs
  • Ability to translate technical requirements into actionable plans, guiding customers through advanced use cases
  • Demonstrated ability to build and maintain strong relationships with key stakeholders, including executive-level contacts
  • High-level consultative skills, capable of influencing decisions and driving customer success strategies
  • Advanced understanding of TCP/IP, SSL, IPSec, PKI, and advanced troubleshooting tools like tcpdump & Wireshark
  • Work experience should include 4+ years of hands-on designing, deploying, and managing large enterprise networks in real time
  • Detail understanding of NoC (Network Operations Center) and SoC (Security Operations Center) day-to-day operational requirements in building and maintaining a secure network
  • Detailed working knowledge of network infrastructure and security, TCP/IP, BGP, NGFW, SSL/IPSec VPNs
Job Responsibility
Job Responsibility
  • Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
  • Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations
  • Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions
  • Lead efforts to drive product adoption, conducting in-depth training sessions, and workshops tailored to customer needs
  • Assess and address gaps in deployment and best practices, translating them into strategic action plans for improvement
  • Ensure customers achieve operational excellence by fully adopting and optimizing new features
  • Act as a strategic advisor, influencing key stakeholders at various levels, including C-suite executives
  • Manage complex customer engagements, collaborating with account teams to develop and execute high-touch delivery strategies
  • Lead customer escalations, coordinating with internal teams and resources to ensure timely and effective resolution
What we offer
What we offer
  • restricted stock units
  • bonus
  • Fulltime
Read More
Arrow Right

Sr Professional Services Consultant

As a Professional Services Consultant, you will be a pivotal technical expert, s...
Location
Location
India , New Delhi
Salary
Salary:
Not provided
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
  • Proven track record of proactive engagement
  • the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
  • Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
  • Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
  • Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
  • Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
  • Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
  • Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
  • Knowledge of Prisma Access deployment, architecture, and traffic flows
Job Responsibility
Job Responsibility
  • Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PAB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations. Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
  • Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PAB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
  • Drive Adoption: Guide customers through the secure and large-scale deployment of the PAB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
  • Be a Proactive Technical Advisor: Serve as the go-to expert for PAB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
  • Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
  • Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
  • Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
  • Maintain expert-level understanding of Prisma Access Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency
  • Fulltime
Read More
Arrow Right

Prisma Browser Deployment Specialist

As a Professional Services Consultant, you will be a pivotal technical expert, s...
Location
Location
United States , Texas
Salary
Salary:
140000.00 - 192500.00 USD / Year
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
  • Proven track record of proactive engagement
  • the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
  • Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
  • Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
  • Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
  • Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
  • Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
  • Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
  • Knowledge of Prisma Access deployment, architecture, and traffic flows
Job Responsibility
Job Responsibility
  • Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations
  • Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
  • Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
  • Drive Adoption: Guide customers through the secure and large-scale deployment of the PB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
  • Be a Proactive Technical Advisor: Serve as the go-to expert for PB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
  • Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
  • Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
  • Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
  • Maintain expert-level understanding of Prisma Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 22, 2026
Flip Icon
Requirements
Requirements
  • communication
  • teaching assistant experience
  • passionate
  • positive
  • flexible
  • hold two work references
  • UK work eligibility
Job Responsibility
Job Responsibility
  • providing crucial support to the class teacher
  • working with a child one-on-one or in small groups
  • preparing the classroom and aiding in the learning process
What we offer
What we offer
  • Convenient Mobility: Ideal for drivers due to diverse school locations
  • Versatile Exposure: Work across various schools for diverse experiences
  • Weekly Pay: Enjoy hassle-free weekly payments with fantastic daily rates
  • Effortless Hours: Submit your hours seamlessly through our time sheet app
  • Rewards Await: Earn £300 through our Refer a Friend scheme
  • Dedicated Support: Benefit from a consultant deeply connected with supported schools
  • Personalised On boarding: Receive tailored assistance for compliance
  • Compliance Assistance: Support for DBS on the update service or help to obtain one
  • career
  • work-life
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • communication
  • teaching assistant experience
Job Responsibility
Job Responsibility
  • Providing crucial support to the class teacher
  • Working with a child one-on-one or in small groups
  • Preparing the classroom
  • Aiding in the learning process
What we offer
What we offer
  • Convenient Mobility: Ideal for drivers due to diverse school locations
  • Versatile Exposure: Work across various schools for diverse experiences
  • Weekly Pay: Enjoy hassle-free weekly payments with fantastic daily rates
  • Effortless Hours: Submit your hours seamlessly through our time sheet app
  • Rewards Await: Earn £300 through our Refer a Friend scheme
  • Dedicated Support: Benefit from a consultant deeply connected with supported schools
  • Personalised On boarding: Receive tailored assistance for compliance
  • Essential Traits: Be passionate, positive, flexible, and hold two work references
  • Compliance Assistance: Support for DBS on the update service or help to obtain one, and UK work eligibility
  • Fulltime
Read More
Arrow Right
New

Long term supply teacher

Transform lives through education as a caring and dedicated teacher, making a la...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • QTS/PGCE qualification required
  • comprehensive working history and two recent working references
  • DBS on the update service or readiness to obtain one
  • eligibility to work in the UK
  • passion and positivity for teaching
  • good communication skills
  • key stage 1 experience
Job Responsibility
Job Responsibility
  • Full teaching responsibilities within your placement
  • marking, planning, and teaching throughout extended periods
  • payment to scale for placements surpassing 6 weeks
  • full-time availability dedicated to teaching
What we offer
What we offer
  • Refer a friend bonus scheme
  • weekly pay with competitive daily rates
  • simple hour submissions through user-friendly app
  • £300 Refer a Friend bonus
  • dedicated consultant
  • personalised assistance for compliance and seamless onboarding
  • career
  • work-life
  • Fulltime
Read More
Arrow Right
New

Supply Sen Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • 121 teaching experience
  • communication
  • SEN experience
  • teaching assistant experience
What we offer
What we offer
  • Career
  • Work-Life balance
  • Refer a friend bonus scheme
  • Dedicated support
  • Personalised onboarding
  • Compliance assistance
  • Fulltime
Read More
Arrow Right
New

Primary Teaching Assistant

Are you passionate about shaping young minds? As a Teaching Assistant in primary...
Location
Location
United Kingdom , Caterham
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 21, 2026
Flip Icon
Requirements
Requirements
  • communication
  • teaching assistant experience
  • Non Teaching
  • passionate
  • positive
  • flexible
  • hold two work references
  • UK work eligibility
Job Responsibility
Job Responsibility
  • providing crucial support to the class teacher
  • working with a child one-on-one or in small groups
  • preparing the classroom and aiding in the learning process
What we offer
What we offer
  • Refer a friend bonus scheme
  • Convenient Mobility
  • Versatile Exposure
  • Weekly Pay
  • Effortless Hours
  • Rewards Await £300 through Refer a Friend scheme
  • Dedicated Support
  • Personalised On boarding
  • Compliance Assistance
  • training and education
  • Fulltime
Read More
Arrow Right