Customer Success Engineer (Mobile SDK Support) Job at CleverTap (Mumbai)

Onboarding Engineer

As an Onboarding Engineer you will be responsible for ensuring the successful Im...

Location

Brazil , Sao Paulo

Salary:

Not provided

CleverTap

Expiration Date

Until further notice

Requirements

Hands On experience with Mobile App Development (Android, iOS, Hybrid), Web Technologies, APIs & Integration Techniques
Ability to translate and troubleshoot various Scripting Languages
Familiarity or experience Integrating SDK’s
Technical Problem Solving
Understanding of Software Design and Deployment, Database concepts
Understanding of Project Management methods & tools.
Experience Presenting in Portuguese, Spanish and English
Bachelor's Degree in Computer Science or related fields

Job Responsibility

Work Directly with Technical Stakeholders and Development Teams guiding them on their successful integration of CleverTap SDK’s and API’s
Ensure smooth and timely onboarding of tour clients to CleverTap by successful implementation of the CleverTap Platform with a focus on reducing “Time to Value” (TTV).
Work closely with the designated Customer Success Manager from CleverTap, and at times work in individual capacity, to build relationships, educate, guide and train the customers Business Users, Developers and other technical stakeholders through the implementation process, campaign creation and successful "Go Live"
Act as a product consultant to your customers: Help define technical solutions and requirements to implement customers business use cases, assist with techno-functional knowledge around product integration, troubleshooting, conduct technical audits & reviews to ensure adherence to CleverTap guidelines, quality, performance and data sanity.
Participate in technical discussions with the customer to identify use cases, technical enhancements required in the CleverTap product and provide actionable inputs to the internal teams (CS, Product, Engineering, etc.)
Document technical requirements, create content, estimate schedules and timelines, goals/metrics, and customer objective key results and outcomes
Enable, create and sign off campaigns with customers
Maintain Customer Satisfaction through continued Technical Support, Troubleshooting, Solutioning and unblocking Technical Integration Issues

What we offer

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
Innovate at scale, with learning opportunities
Be a part of a global category creator
hyper growth B2B SaaS startup
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success

Fulltime

Senior Technical Architect

As a Technical Architect, you will be part of the One-Time Services team that ow...

Location

United States , New York City

Salary:

110600.00 - 130100.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

3-5+ years relevant experience in a related area, for example, marketing, mobile marketing, implementation, technical support, business analyst, technical account management and/or customer success professional working with customer accounts of varying sizes and complexity
Strong product command and technical domain knowledge of two or more of the following: SaaS, Marketing, Mobile, APIs or Programming
Excellent written and verbal communicator with strong influencing skills and unparalleled follow up
Team player who works well with internal and external stakeholders (technical resources, project management teams, customer executives, service partners)
Problem solver, with a high level of intellectual curiosity
Sees opportunity and growth in learning more about what you do and how it impacts others

Job Responsibility

Engage with customer product, engineering, and marketing teams to understand their requirements, goals for using Braze and how the platform will fit into their technical architecture
Facilitate and support product functionality inquiries and technical aspects of customer onboarding to maximize time to value and drive product completeness for customers
Communicate effectively with customers, partners and internal teams to document technical requirements, schedules, goals/metrics, customer interactions and risks/blockers to drive positive customer outcomes
Support Service Delivery Managers by providing strategic solutions to complex use cases and translating these into actionable steps for customers
Design technical implementation plans, target information architectures and scopes of work in partnership with customers and partners to suit their requirements
Support customers in achieving effective and efficient SDK and API integrations with Braze
Design and deliver technically focused workshops and enablements to empower customer product and engineering teams to use Braze independently and efficiently
Troubleshoot technical issues reported by customers during the implementation process and provide solutions
Support and design tools that will enhance the efficiency of customer integrations & onboarding

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Senior Solution Architect

Senior Solution Architects are key members of the Expert Services team and work ...

Location

United States , Austin; Nashua

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

Documented experience coding with Javascript, HTML, and CSS
Documented experience in backend web development such as Java, Ruby, Node, PHP, C#, or native mobile application development in Android or Objective-C/Swift
Demonstrate functional knowledge of web and mobile application architecture
World-class presentation skills
You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical — in person and virtually
You can tie business problems to technical solutions and understand technical value propositions
You have excellent communication skills
You can easily relate complicated concepts to non-technical people, while maintaining the ability to speak to highly technical people
Experience in a consultative role with clients, partners, management, and peers
A demonstrated and proven capacity to quickly absorb new concepts and technologies

Job Responsibility

Serve as the technical lead and owner of technical deal strategy
Collaborate with Customer Success Managers and Account Executive teams to identify and uncover customer business goals, needs, and pains
Establish credibility and explain our technical approach with Engineering and Product teams
Lead the technical implementation and day-to-day management of POCs, integrated into our customers’ front and backend technology stacks — ensuring early customer success and a long-term business relationship
Prove the technical feasibility of the platform to highly technical and developer audiences
Own responsibilities for designing, building, and maintaining our demo systems, strategies, and resources
Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise
Find ways to continually maximize efficiencies in the technical sales process and support sales efficiency across sales teams and segments
Custom development and launch of new sales products and customer integrations to our internal teams and customer community
Partner closely with our customer success/services teams to ensure continuity of an amazing customer experience — for life

What we offer

We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential
We are dedicated to providing meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment

New

Senior Product Manager, Mobile

Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale...

Location

United States , New York; San Francisco

Salary:

160000.00 - 220000.00 USD / Year

Canary Technologies

Expiration Date

Until further notice

Requirements

6+ years in Product Management
3+ years working on native mobile apps and/or SDKs
Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact
Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning
Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics)
Strong product sense for mobile UX including performance, accessibility, and offline-first design
Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies
Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths
Data fluency
can instrument event schemas and define KPIs for adoption, stability, and engagement

Job Responsibility

Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap
Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability
Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications
Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)
Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds
partner with QA to scale automated test coverage
Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services
Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings
Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)

What we offer

Canary Days: company wide days off each month
Self Improvement Club: budget for personal goals
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit for stays at hotels Canary works with
Opportunity to earn a discretionary bonus and/or equity

Fulltime

New

Senior Paralegal, Global Intellectual Property

We’re looking for a Senior Paralegal, Global Intellectual Property (“Senior Para...

Location

United States , Hershey

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred
Paralegal Degree or Certification required
At least 7+ years of experience in law firm or corporate setting
Dedicated trademark paralegal experience managing US and global portfolios
Experience supporting enforcement matters and collecting evidence
Outstanding time-management and prioritization skills
Strong organization, communication, and cross-functional collaboration skills
USPTO filings (applications, Office Actions, ITU/SOU, Sections 8/15, renewals) and TTAB support
Experience coordinating and managing foreign associates and domain-name enforcement (UDRP/ICANN)
Technology Proficiency: Microsoft Office 365, Anaqua, TEAS/TMEP, SAEGIS/Corsearch

Job Responsibility

Manage the global trademark lifecycle for assigned brands: search & clearance (U.S./international), filings and prosecution, watch services, renewals/maintenance, and portfolio reporting
Review packaging, labeling, and advertising to reinforce brand usage standards and risk mitigation
Support enforcement: draft cease‑and‑desist letters, coordinate platform takedowns, assist TTAB oppositions/cancellations, manage UDRP/ICANN actions, and compile evidence
Own docketing, deadlines, and matter coordination
prepare IP evidence (use, sales, marketing)
Assist in IP aspects of M&A diligence, including assignments and recordals
Drive portfolio governance: audit IP records and SOP adherence
build KPI dashboards
Design and deliver training and practical playbooks for non‑legal stakeholders
Assist the Sr. Counsel, Global Intellectual Property as the business and brand team’s initial point of contact

Fulltime

New

Team Lead, Commissioning

The Commissioning Team Lead is responsible for leading the Commissioning Special...

Location

United States

Salary:

101000.00 - 138600.00 USD / Year

Symbotic

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, Automated Production Management, or equivalent work experience
Minimum 5 years of experience leading automated commissioning teams
Proficiency in PLC systems (Allen Bradley, Rockwell Automation, Siemens) and HMI systems
Experience with industrial robotics (ABB, Fanuc) and industrial networking (Ethernet/IP, ProfiNet)
Strong ability to read and interpret electrical plans and troubleshoot automated systems
Self-starter with the ability to take on increasing responsibility in a fast-paced environment
Strong problem-solving skills and a willingness to deepen expertise in complex systems
Excellent teamwork and collaboration across engineering disciplines
Adaptability to work in a rapidly evolving startup environment
Must have a valid driver’s license

Job Responsibility

Patriciate in the preparation, planning, and coordination of the site commissioning schedule
Responsible for the progress of commissioning activities, such as preparing reports on the progress of commissioning and testing
Be the lead at a site at the commission stage while ensure projects have proper resources allocation in order to meet target timelines and budgets
Participated in the preparation of performance reports for commissioning and testing to site support team and cross functional business partners
Coach and mentor site team members and provide technical support for daily activities
Lead daily scrum meetings for the operational team and participate in the site scrum meeting for team leaders and site managers
Participate in various initiatives of continuous production improvement, standardization and improvement of the installation and start-up processes, while ensuring compliance with all health and safety policies
Other duties assigned

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Cell Operator

Symbotic is seeking a Cell Operator, you will be responsible for system upkeep a...

Location

United States , Woodland

Salary:

23.00 USD / Hour

Symbotic

Expiration Date

Until further notice

Requirements

Associate degree or equivalent experience or certification in electronics, automotive, automation, manufacturing or equivalent field preferred
A minimum of 1 year of experience with mechanical automation systems, educational or training equivalent
Be proficient in performing all System Inspection functions including: cleaning, lubrication, tolerance checking, current measurements, and checking electrical systems
Ability to prioritize work to gain maximum uptime and throughput from an automated cell
Demonstrates commitment and ability to work safely
Ability to work independently of supervisor following procedures and manuals
Ability to Multi-task and perform multiple job functions at once

Job Responsibility

Perform pre-production checks on automated adapters ensuring equipment is in ‘ready to run’ state
Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour
Prepare pallets for induction into the Symbotic storage and retrieval system
Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention
Communicate and escalate all issues impacting production immediately to operational leadership
Contribute to overall system uptime through system preservation, robot recovery, suspect removal, and bot health actions
Perform periodic system inspections including cleaning, lubrication, tolerance checking, component validation
Report all out of spec conditions and perform root cause corrective action and maintain continuous operation of system components
Monitor and utilize common radio etiquette while obtaining instructions from leadership and operational leads
Perform rover bot upkeep to include, but not limited to, replacing wheels, cleaning, ESD brushes, sensors, etc

What we offer

medical
dental
vision
disability
401K
PTO

Fulltime

New

Editor

We’re Fever, the world’s leading tech platform for culture and live entertainmen...

Location

United States , New York

Salary:

90000.00 - 98000.00 USD / Year

Fever

Expiration Date

Until further notice

Requirements

3+ years experience working for a newsroom, content agency, creative agency, or digital media property
Proficient level of English
Deep passion for journalism, social media, and digital marketing
Ability to adapt to the ever-changing and fast-moving world of a digital startup business
Strong attention to detail
Critical-thinker and a problem-solver
Leader comfortable managing a team and supporting them to help achieve their goals
An understanding of basic SEO best practices and keyword targeting
Hands-on knowledge and understanding of the current social media landscape
Avid consumer of platforms such as Instagram, TikTok, YouTube, Facebook, Twitter

Job Responsibility

Finding brilliant stories and generating lots of content ideas for the NYC market
Writing engaging, accurate and informative articles, at pace
Monitor all site content, including daily news, features, and local reporting
Have a strong grasp of the city culture and things to do in NYC
Manage an editorial calendar
Occasional appearances across Reels, TikTok, consumer-facing videos and other brand mediums
Oversee the creation and strategy of Twitter, Facebook, Instagram, TikTok, and Secret NYC newsletters
Make sure all site copy and headlines are proofread
Make sure all posts are SEO friendly
Conduct keyword research

What we offer

Attractive compensation package
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people
Health and Dental Insurance
Gympass membership
401K enrollment

Fulltime

Customer Success Engineer (Mobile SDK Support)

CleverTap

Location:
India , Mumbai

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 26, 2025

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