Customer Success Engineer – Life Sciences Job at Network Scientific Recruitment (Frankfurt)

Technical Success Specialist – F.I.S.H Solutions

The Technical Success Specialist is a position that provides customer service, p...

Location

United States of America , Boston

Salary:

Not provided

MetaSystems International

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Life Sciences, Engineering, Physics, Chemistry, or relevant field
Highly detail-oriented, flexible team player, quick learner
Excellent communication and organizational skills
Self-motivated to intensify knowledge and expertise
Works well under time constraints and communicates clearly and diplomatically with customers
3+ years of laboratory experience, preferably in FISH assay development or cytogenetics laboratories
Familiarity with quality management systems and procedures
Knowledge of Office software suite, ERP, and other business operation software

Job Responsibility

Visit customers to install/maintain hardware and software, train users and provide technical support
Answer customer support calls and emails, provide remote troubleshooting when necessary
Strong understanding of FISH wet lab workflows, including sample preparation, hybridization, and imaging steps
Ability to troubleshoot probe performance issues and identify root causes impacting signal quality optimization
Collaborative with other MetaSystems personnel on Application based projects
Document customer interactions in ERP and update device history records, as required in our QMS
Keep up with training on new products, software, hardware and processes
Able to perform basic user training on MetaSystems products
Communicate effectively, diplomatically, and professionally with colleagues and customers
Support and collaborate with other MetaSystems departments as needed

Fulltime

Product Specialist

Product Specialist of Cosmo Intelligent Medical Devices.

Location

Italy , Rome

Salary:

Not provided

Cosmo Intelligent Medical Devices

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a scientific discipline, preferably Biomedical Engineering, Life Sciences, or a related field
At least 3 years of experience as a Product Specialist or similar role in the medical device industry
Strong knowledge of the medical device sector, including regulatory requirements and compliance standards
Excellent communication and presentation skills, with the ability to convey technical knowledge to non-technical audiences
Analytical skills to assess market data and develop effective sales strategies
Willingness to travel frequently to meet clients and attend industry events
Fluency in English, both written and spoken

Job Responsibility

Build and maintain strong relationships with existing customers by planning and organizing regular visits to ensure continuous support and identify new sales opportunities
Develop new business opportunities and convert them into long-term partnerships, contributing to sales success
Provide technical support and clinical training to customers on the effective use of medical devices, ensuring a high level of customer satisfaction
Coordinate and organize hands-on demonstrations, presentations, and educational programs for healthcare professionals, representing the company at congresses and symposiums
Actively collaborate with internal departments, including R&D, marketing, and quality assurance, to ensure effective product strategy alignment

Solutions Engineer, Life Sciences

At Domino, we build software that helps the largest, AI-driven organizations bui...

Location

United States

Salary:

200000.00 - 250000.00 USD / Year

Domino Data Lab

Expiration Date

Until further notice

Requirements

A technical background in life sciences - you will have worked inside a pharma, biotech, CRO, genomics, or medical device organization doing code-first analytical or scientific work. You understand what it actually feels like to build and run things in that environment.
Working knowledge of at least one life sciences domain - drug discovery, clinical development, computational biology, manufacturing/QC, or regulatory data management. Credible in front of scientific stakeholders without needing to be a domain expert.
Platform or tooling ownership experience - ideally you've built, operated, or meaningfully contributed to an internal platform or shared scientific computing environment. You've influenced or helped shape how that platform served its users, even without a formal product owner title.
Experience in a solutions engineering, pre-sales, or customer-facing technical role - or equivalent internal/consulting work where the job was diagnosing technical problems and helping others solve them, not just executing defined tasks.
You've led or contributed to technical evaluations, pilots, or proof-of-concepts - whether at a vendor, internally, or as a consultant - that drove meaningful adoption or investment decisions.
Demonstrated ability to build: you've written production or near-production code to solve a real scientific or operational problem. Experience creating internal tools, pipelines, or applications for scientific teams is a strong signal.
Proficiency in Python and/or R
hands-on experience with the data science and ML tools used in life sciences technical work. Familiarity with how models get built, validated, and moved toward production in a regulated context is a plus.

Job Responsibility

Engage deeply with the technical problems customers are trying to solve.
Design and run hands-on proof-of-concept projects tailored to each customer's environment.
Work with account executives to design architectures that address life sciences-specific requirements around data governance, reproducibility, and validation (e.g., 21 CFR Part 11, GxP environments).
Proactively identify novel use cases within life sciences customers where Domino could create meaningful value.
Build and maintain reusable technical environments and assets that make future customer engagements faster and more substantive.
Partner with Customer Success and Solutions Architects to make sure customers who complete a POC are set up to succeed in production.
Build custom prototypes and applications on top of Domino for customers.

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
medical, dental, and vision benefits
wellness stipends

Fulltime

New

Customer Success Engineer (Automation Specialist)

Automata is building a world-class company to disrupt the life science industry ...

Location

Germany , Frankfurt

Salary:

Not provided

Automata

Expiration Date

Until further notice

Requirements

4+ years of experience combined in life sciences at the bench or in a customer facing role
Experience solving automation challenges within the lab with some Python expertise
Demonstrated success understanding highly technical and scientific challenges and effectively communicating a path forward while working with product and engineering teams
Located London Area
Required travel as-needed for customer projects

Job Responsibility

Assessing, planning and implementing end-end solutions for customers including adapting scientific workflows into functioning solutions across a customer’s hardware and software landscape
Supporting the project lifecycle for customers, including developing technical specifications, generating and executing test scripts and training as-needed on the LINQ product or custom solutions provided
Acting as a bridge between the pre-sales & delivery teams, supporting scoping and design prior to the point of sale
Collaborating closely with product & engineering teams to translate customer requirements into actionable product decisions that generate long term customer success
Generating documentation (safety specifications, DFMEA, risk assessments, etc.) for large scale systems

Territory Sales Manager - Mid-West

Automata is transforming the way labs work with open, integrated automation. Our...

Location

United States , Major Midwest City

Salary:

140000.00 - 150000.00 USD / Year

Automata

Expiration Date

Until further notice

Requirements

B.S. or M.S. in Life Sciences, Engineering, or Computer Science
5+ years selling lab automation integrations and/or customized liquid handling platforms
5+ years in life sciences sales with large account management experience
Demonstrated ability to perform live software demonstrations
Strong understanding of automation workflows, lab hardware, or integrated software systems
Self-motivated with proven ability to work independently and achieve ambitious goals
Experience with CRM systems (Salesforce preferred)
Willingness to travel regularly (approximately 40-50%) for customer site visits and national trade shows

Job Responsibility

Own your territory, develop and execute a strategic sales plan that drives measurable growth across your assigned region
Build relationships, establish yourself as a trusted partner with key accounts, understanding their challenges and demonstrating how LINQ solves them
Drive pipeline - Identify and qualify new opportunities through both account expansion and new business development
Collaborate cross-functionally, working closely with Applications, Customer Success, Service, and Product teams to ensure customer satisfaction and project success
Deliver results by consistently achieving sales targets and quotas while maintaining forecast accuracy
Conduct live software demonstrations and product presentations that showcase LINQ's capabilities
Provide strategic insight by sharing market feedback, competitive intelligence, and territory performance analysis with leadership
Support marketing initiatives through partnering with marketing on territory-specific campaigns and lead generation efforts
Ensure CRM accuracy and adherence to sales processes

What we offer

Healthcare
401k
Well-being budget
Holiday 30 days + 10 federal holidays
Additional leave days (dependents, Me days, birthdays, volunteering)
Birthday trees
Paid sick leave 10 days
Mental health support through Spill

Fulltime

Territory Sales Manager - Mid-West

Automata is transforming the way labs work with open, integrated automation. Our...

Location

United States

Salary:

140000.00 - 150000.00 USD / Year

Automata

Expiration Date

Until further notice

Requirements

B.S. or M.S. in Life Sciences, Engineering, or Computer Science
5+ years selling lab automation integrations and/or customized liquid handling platforms
5+ years in life sciences sales with large account management experience
Demonstrated ability to perform live software demonstrations
Strong understanding of automation workflows, lab hardware, or integrated software systems
Self-motivated with proven ability to work independently and achieve ambitious goals
Experience with CRM systems (Salesforce preferred)
Willingness to travel regularly (approximately 40-50%) for customer site visits and national trade shows

Job Responsibility

Own your territory, develop and execute a strategic sales plan that drives measurable growth across your assigned region
Build relationships, establish yourself as a trusted partner with key accounts, understanding their challenges and demonstrating how LINQ solves them
Drive pipeline - Identify and qualify new opportunities through both account expansion and new business development
Collaborate cross-functionally, working closely with Applications, Customer Success, Service, and Product teams to ensure customer satisfaction and project success
Deliver results by consistently achieving sales targets and quotas while maintaining forecast accuracy
Conduct live software demonstrations and product presentations that showcase LINQ's capabilities
Provide strategic insight by sharing market feedback, competitive intelligence, and territory performance analysis with leadership
Support marketing initiatives through partnering with marketing on territory-specific campaigns and lead generation efforts
Ensure CRM accuracy and adherence to sales processes

What we offer

Healthcare
401k
Well-being budget
30 days + 10 federal holidays
Additional leave days (dependents, Me days, birthdays, volunteering)
Birthday trees
10 days paid sick leave
Mental health support through Spill

Fulltime

Territory Sales Manager - West Coast

We're looking for a driven Territory Sales Manager to take full ownership of a r...

Location

United States

Salary:

140000.00 - 150000.00 USD / Year

Automata

Expiration Date

Until further notice

Requirements

B.S. or M.S. in Life Sciences, Engineering, or Computer Science
5+ years selling lab automation integrations and/or customized liquid handling platforms
5+ years in life sciences sales with large account management experience
Demonstrated ability to perform live software demonstrations
Strong understanding of automation workflows, lab hardware, or integrated software systems
Self-motivated with proven ability to work independently and achieve ambitious goals
Experience with CRM systems (Salesforce preferred)
Willingness to travel regularly (approximately 40-50%) for customer site visits and national trade shows

Job Responsibility

Own your territory, develop and execute a strategic sales plan that drives measurable growth across your assigned region
Build relationships, establish yourself as a trusted partner with key accounts, understanding their challenges and demonstrating how LINQ solves them
Drive pipeline - Identify and qualify new opportunities through both account expansion and new business development
Collaborate cross-functionally, working closely with Applications, Customer Success, Service, and Product teams to ensure customer satisfaction and project success
Deliver results by consistently achieving sales targets and quotas while maintaining forecast accuracy
Conduct live software demonstrations and product presentations that showcase LINQ's capabilities
Provide strategic insight by sharing market feedback, competitive intelligence, and territory performance analysis with leadership
Support marketing initiatives through partnering with marketing on territory-specific campaigns and lead generation efforts
Ensure CRM accuracy and adherence to sales processes

What we offer

Healthcare
401(k) retirement savings plan
Well-being budget
30 days holiday + 10 federal holidays
Additional leave days for dependents, 'Me days', birthdays and volunteering
Birthday trees (planting a tree for every employee on their birthday)
10 days paid sick leave
Mental health support through Spill

Fulltime

Senior Technical Product Manager

As a Senior Technical Product Manager at Mashgin you will help define products a...

Location

United States , Palo Alto

Salary:

180000.00 - 230000.00 USD / Year

Mashgin

Expiration Date

Until further notice

Requirements

B.S. or higher in Computer Science (or equivalent work experience)
Excellent knowledge of one or more of these languages: Python, Node.js, C++, Go, C#, Java
Strong product sense and a mature sense of what it means to deliver a great customer experience to developers, customers and clients
7+ years of Product Management experience with at least one entire product development cycle from concept to introduction. Experience with consumer hardware coupled with software is strongly preferred
Passionate about user experience
able to inspire and educate designers and engineers with thought-provoking objectives and customer-centric use cases
Strong leadership and communication skills, with experience managing and motivating cross-functional teams/individuals (both internal and external)
Proven ability to establish rapport, credibility and influence with others to achieve results across teams
Self-starter, proactive, demonstrated self and team motivator with a bias for action

Job Responsibility

Building new features and products from 0 to 1
Acting as the product lead for a cross-functional team of software engineers, support and sales
Prioritizing and executing initiatives that realize our product strategy and growth
Conceptualizing, scoping, defining, and driving projects through the product life cycle
Working cross-functionally with customer success and marketing teams to validate, launch, support, and monitor new features
Tracking and measuring the success of each release, and feeding those learnings back into the roadmap

What we offer

Excellent health, dental and vision insurance for you and your dependents
401k plan
Flexible PTO policy
Catered lunch in office with fully stocked snacks and beverages
Pet insurance for your fur babies
Voluntary life insurance plan
Competitive salary and options in a small, rapidly scaling company

Fulltime

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Customer Success Engineer – Life Sciences

Job Responsibility

Requirements

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