Customer Success Director

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create lifechanging innovations that impact billions of lives around the world. You can help us to achieve our mission. Are you ready to transform how the world’s largest customers use technology? Do you thrive leading high‑performing teams working with cutting‑edge solutions? Are you excited to partner with business and segment leaders to accelerate the shift toward AI‑ and data‑driven organizations built on a secure foundation? The Customer Success Director is a key leadership role and a member of the board of managing directors. This position requires a strong cloud technology background and a passionate, growth‑oriented business leader who excels at role modelling and coaching. The leader will guide managers and teams across multiple Solution Areas, including Customer Success Account Managers. The ideal leader thrives in a high‑performance environment, builds and sustains strong teams, and drives operational excellence to accelerate Consumption and Usage growth.