Customer Success Coordinator Job at Robert Half (Carlsbad)

Customer Success Coordinator

A well-known lifestyle and apparel company based in Oceanside is hiring a Custom...

Location

United States , Oceanside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service, account coordination, or administrative experience preferred
Retail, ecommerce, apparel, or lifestyle brand experience is a plus
Strong written communication and interpersonal skills
Comfortable working in fast-paced environments
Experience with Shopify, Zendesk, or CRM systems preferred
Positive attitude and strong attention to detail

Job Responsibility

Respond to customer inquiries through email, phone, and online platforms
Assist with order tracking, product questions, and account support
Coordinate with warehouse and operations teams regarding shipping updates
Help maintain CRM notes and customer communication records
Support social media customer interactions and online reviews
Assist with administrative projects and customer experience initiatives

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Success Coordinator

We are looking for a Customer Portal Coordinator. Within this role you will over...

Location

United Kingdom , Macclesfield

Salary:

26000.00 - 28000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A strong background in administration and customer service
Experience working tight deadlines/fast-paced environment
IT savvy
Ability to multi-task
Work well under pressure
Confident and able to communicate effectively with others
Proactive with the ability to work independently
Strong problem-solving mindset
Professional, discreet and reliable with sensitive data

Job Responsibility

Manage and maintain 3 customer portals and client systems
Upload, update, and validate job records, documents, certifications, and reports
Ensure all portal data is accurate, complete, and submitted within required timescales
Monitor portal alerts, tasks, and workflow queues
Track KPIs and service performance metrics within customer portals
Ensure contractual SLAs and response times are met within 24 hours
Identify risks to performance targets and escalate where required
Produce performance and compliance reports where required
Oversee job records from initial instruction through to completion and closure
Ensure supporting documentation is correctly logged (photos, reports, surveys, certificates, etc.)

What we offer

25 days annual leave – plus bank holidays
Royal London, Company Pension
Group Life Assurance
Additional Paid Leave / Special Leave
Cycle to Work Scheme
Company Events
Laptop / Company Mobile
Free Eye Tests / Subsidy for Glasses
Electric Car Charging Points
Free Standard Parking

Fulltime

Customer Success Coordinator

The Scaled Coordinator role is a great opportunity to demonstrate your analytics...

Location

Chile , Santiago

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

1-3 years professional experience, ideally in a similar commercial/analytic function
Confident in making data-led decisions and using sound business judgment
Must have very strong analytical skills and business sense

Job Responsibility

Lead scalable growth for Small-to Mid Sized restaurant segment, design and execute growth strategy aligned to territory needs
Achieve revenue growth targets for the Small-to-Mid Sized restaurant segment, upsell new product features and ensure high retention by driving mutual business value
Be the owner of the budget of the segment, make it more efficient and achieve the revenue targets
Set, track and report on performance metrics of the Small-to-Mid Sized restaurant segment to internal teams
Be the voice of the Small-to-mid Sized restaurants to internal stakeholders - translate their needs and advocate on their behalf

Customer Success Coordinator

We are seeking a highly skilled and dedicated Customer Success Coordinator with ...

Location

United Kingdom , London

Salary:

Not provided

AltoVita

Expiration Date

Until further notice

Requirements

2+ years of experience in corporate housing, global mobility or relocation
1+ year working on housing association requests ( not mandatory )
Comfortable working in a fast-paced and entrepreneurial environment
Ability to work well under pressure and handle high-stress situations with calm and professionalism
Strong problem-solving skills and ability to think on your feet
Self-motivated, proactive and results-driven

Job Responsibility

Manage incoming accommodation requests and present Housing Associations and their clients with personalized housing options through AltoVita's proprietary enterprise software
Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner
Manage incoming guest arrivals & coordinate check-in instructions, in house assistance and assist with transportation where necessary
Liaising with suppliers and housing associations for any escalations
Build a good relationship with the Housing Association employees, along with other key clients
Support reporting on conversion figures and identify opportunities for improvement
To maintain the positive engagement with hospitality partners (serviced apartments & hotels) and participate in supplier meetings, or trainings to reflect Housing Associations requirements when necessary
To participate in property inspections to gain an in-depth understanding of properties quality, when required
Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive
Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region

What we offer

A team that will always put you first
Incredible opportunities for growth and career advancement
A fully-remote working environment
Dedicated Client Portfolio
Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more
A work-from-home allowance to get your home-office set up
A generous vacation package so you can recharge or explore

Fulltime

Customer Success Coordinator

Graduate Programme - Customer Success at Fospha. The Graduate Opportunity in our...

Location

United Kingdom , London

Salary:

34000.00 GBP / Year

Blenheim Chalcot

Expiration Date

Until further notice

Requirements

Curious, proactive individuals who are keen to learn and grow
Excellent verbal and written communication skills
Strong relationship-building ability, both internally and externally
Analytical mindset, comfortable interpreting data and creating insights – proficiency in Excel!
Organised and able to manage multiple priorities simultaneously
Passionate about customer success and solving problems for customers
Interest in emerging technologies and excited by the potential and opportunity AI brings

Job Responsibility

Independently own a portfolio of accounts, being the main point of contact from the point of signature onwards
Responsible for the customer health and product adoption with the ultimate goal of client retention
Focused on delivering value for your customers, deeply understanding their goals and pains, and solving their issues effectively via your comprehensive knowledge of our product
Own and project manage the onboarding of your clients, hitting time to value targets
Bring clients through our adoption playbook, preparing high-quality insights decks to input into the clients marketing strategy, and running use-case focused training sessions to drive product adoption
Identify risks to adoption & renewal, and prepare mitigation plans to execute on to improve outcomes
Develop strong interpersonal relationships with your customers, be confident and effective on client calls, and take initiative in building relationships (e.g. in person meetings, gifts, pro-active advice, attending events)
Be collaborative in working with our other departments, giving regular progress updates to your team, giving our product team insight into customer pains, and helping our partnership teams communicate with our strategically important partners
Be excited by the opportunity Gen AI brings and find new ways of working utilising our Gen Ai hub to increase our efficiency

What we offer

Discretionary 10% bonus
Be part of a leading global venture builder, Blenheim Chalcot and learn from the incredible talent in BC
Be exposed to the right mix of challenges and learning and development opportunities
Flexible Benefits including Private Medical and Dental, Gym Subsidiaries, Life Assurance, Pension scheme etc
25 days of paid holiday + your birthday off! One day extra after 3 years!
Free snacks in the office!
Quarterly team socials

Fulltime

Customer Success Global Shared Services Coordinator

The Global Shared Services Coordinator is part of the Customer Success Shared Se...

Location

United States

Salary:

20.00 - 25.00 USD / Hour

LHH

Expiration Date

Until further notice

Requirements

Bachelor’s degree required (candidates in progress of obtaining a Bachelor’s degree will be considered)
Minimum of 1 year of professional experience in a corporate setting
Event planning / coordination experience a plus
Demonstrated oral and written communication skills
Proficient in computer/data management skills including PPT, Excel, Word, and Outlook

Job Responsibility

Setup ORBIT program matrices and referral templates to align with contract
Enter referrals into LHH Candidate Management System (ORBIT)
Update, cancel, change status of records
Interact with Account Services Management to receive data (i.e. referrals, PO#s, etc.)
Manipulate data using excel
prepare worksheets for system upload
Review referrals to ensure billing requirements are met and set ready to bill
Manage installment billing referrals to ensure all installments are billed in a timely manner
Manage international referrals and work directly with LHH staff globally
Monitor and manage account requests queues (Salesforce Cases and/or Shared mailboxes)

What we offer

Medical
dental
vision
life insurance
short-term disability
additional voluntary benefits
EAP program
commuter benefits
401K plan
paid leave including Paid Sick Leave or other paid leave required by Federal, State, or local law

Parttime

Customer Success Global Shared Services Coordinator

The Global Shared Services Coordinator is part of the Customer Success Shared Se...

Location

Poland , Lodz

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Bachelor’s degree required (candidates in progress of obtaining a Bachelor’s degree will be considered)
Minimum of 1 year of professional experience in a corporate setting
Demonstrated oral and written communication skills
Proficient in computer/data management skills including PPT, Excel, Word, and Outlook

Job Responsibility

Setup ORBIT program matrices and referral templates to align with contract
Enter referrals into LHH Candidate Management System (ORBIT)
Update, cancel, change status of records
Interact with Account Services Management to receive data (i.e. referrals, PO#s, etc.)
Manipulate data using excel
prepare worksheets for system upload
Review referrals to ensure billing requirements are met and set ready to bill
Manage installment billing referrals to ensure all installments are billed in a timely manner
Manage international referrals and work directly with LHH staff globally
Monitor and manage account requests queues (Salesforce Cases and/or Shared mailboxes)

What we offer

medical
dental
vision
life insurance
short-term disability
additional voluntary benefits
EAP program
commuter benefits
401K plan
paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law

Fulltime

New

Customer Success Manager

Radancy is the global leader in talent acquisition software, helping employers a...

Location

United States , San Jose

Salary:

75000.00 - 85000.00 USD / Year

Radancy

Expiration Date

Until further notice

Requirements

4+ years of experience in a customer-facing role, such in Customer Success, Account Management or Professional Services
Strong communication, presentation and interpersonal skills
Proven ability to manage and prioritize multiple tasks and projects
Strong problem-solving and analytical skills
Bachelor's degree in business, marketing or a related field preferred
Experience with SaaS products and professional services highly valued

Job Responsibility

Act as principal point of contact for assigned customers, responsible for helping to build long-term relationships, anticipating their needs and working with your supporting teams to coordinate efforts aimed at solving those needs
Identify opportunities to expand platform usage and uncover upsell/cross-sell opportunities, effectively communicating the value of the Radancy Talent Acquisition Cloud to customers
Acquire a strong understanding of how to achieve customer hiring goals and activate their employer brand through Radancy’s data-driven platform and programmatic adtech components
Proactively identify and address potential customer issues and concerns, while managing multiple workstreams
Understand customer goals and KPIs in support of the development and measurement of platform strategies and effectively communicate to cross-functional teams
Analyze data to extract insights to inform actionable changes that will accelerate performance
Lead customer meetings, working with the Customer Success and Delivery teams to coordinate the agenda and presentation materials
Educate and inform customers on platform updates and training
Monitor and report on customer engagement and adoption of Radancy products
Mentor Customer Success Representatives and participate in exercises aimed at connecting and educating cross functional team members throughout Radancy

What we offer

Comprehensive medical coverage, with dental, vision and life insurance
Competitive 401(k) plan with employer matching
Unlimited flexible time off (FTO)
World-class training that keeps you at the forefront of innovation

Fulltime

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Customer Success Coordinator

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Customer Success Coordinator

Customer Success Coordinator

Customer Success Coordinator

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Customer Success Coordinator

Customer Success Coordinator

Customer Success Global Shared Services Coordinator

Customer Success Global Shared Services Coordinator

Customer Success Manager

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