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Robert Half Logo Robert Half · Customer Service

Customer Success Coordinator

United States, Oceanside Employment contract · Job Posted May 28, 2026
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Job Description

A well-known lifestyle and apparel company based in Oceanside is hiring a Customer Success Coordinator to support customer experience, order management, and brand communication initiatives. This is a great opportunity for someone who enjoys working in creative, collaborative environments and wants to be part of a growing consumer brand with a strong presence in Southern California. The company is looking for someone personable, organized, and genuinely good with people — someone who can problem solve quickly while creating a positive customer experience.

Job Responsibility

  • Respond to customer inquiries through email, phone, and online platforms
  • Assist with order tracking, product questions, and account support
  • Coordinate with warehouse and operations teams regarding shipping updates
  • Help maintain CRM notes and customer communication records
  • Support social media customer interactions and online reviews
  • Assist with administrative projects and customer experience initiatives

Requirements

  • Previous customer service, account coordination, or administrative experience preferred
  • Retail, ecommerce, apparel, or lifestyle brand experience is a plus
  • Strong written communication and interpersonal skills
  • Comfortable working in fast-paced environments
  • Experience with Shopify, Zendesk, or CRM systems preferred
  • Positive attitude and strong attention to detail

Nice to have

  • Retail, ecommerce, apparel, or lifestyle brand experience
  • Experience with Shopify, Zendesk, or CRM systems

What we offer

  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Free online training
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