Customer Success Consultant Job at AUTO1 Group (Bucharest)

Customer Success Consultant

As a leading procurement services provider in hospitality, Avendra is expanding ...

Location

United States , Rockville

Salary:

55000.00 - 61000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Minimum two (2) years of sales or related customer success experience, demonstrating a record of progressively increasing client growth success and meeting or exceeding established sales and growth targets
Experience in building and maintaining strong professional relationships through excellent customer service and client relationship skills
Experience, intermediate level proficiency and demonstrated ability to learn use of the following: Salesforce, Microsoft Office and Teams, HubSpot and Avendra’s proprietary CRM system Pivotal
General business skills
Excellent organizational and time management skills with an ability to work effectively in a matrixed organization
Excellent oral and written communication and presentation ability that include well-honed listening skills
A 4-year college diploma in Business and/or Hospitality

Job Responsibility

Target, prospect and sell by building strong relationships, exploring needs and uncovering purchasing opportunities with customers and supplier partners in an assigned territory
Develop insights that provide opportunities to educate customers to achieve purchasing optimization, and the implementation of best practices and recommendations
Achieve established targets and goals
report business results
Create and manage a robust sales pipeline by leveraging internal reports, databases and tools
Following the company’s deployment of Salesforce, maximize Salesforce utilization
Demonstrate personal ownership of the customer relationship through consistent communications, account management, and business reviews
Connect assigned clients with key Avendra supplier partners to aid clients in their procurement needs
Facilitate client’s official connection with suppliers and resolve any client issues
Schedule and conduct meetings mostly via phone, video and email with assigned Avendra clients, colleagues and partners

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Customer Success Consultant

The Customer Success Consultant sits at the center of the customer lifecycle — d...

Location

United States , Costa Mesa

Salary:

Not provided

Phocas Software

Expiration Date

Until further notice

Requirements

Excellent relationship-building, communication, and facilitation skills
Strong problem-solving capability with ability to guide customers to outcomes
Highly organized and able to manage multiple accounts simultaneously
Confident delivering training and presenting to varied audiences
Proactive, curious, customer-first mindset with resilience under pressure
Strong documentation and operational discipline
Passion for technology, continuous learning, and alignment with Phocas values

Job Responsibility

Drive structured onboarding, training, and proactive engagement to accelerate adoption
Develop and execute success plans aligned to customer business outcomes
Own churn, downgrade, and credit risk within assigned portfolio
Identify early risk signals and implement clear mitigation and recovery actions
Partner with AMs to maintain accurate retention forecasting
Lead meaningful customer reviews focused on value, ROI, and strategic alignment
Coordinate cross-functional resources to resolve issues and remove barriers
Maintain accurate CRM documentation, health scores, and engagement tracking
Share product feedback and insights to improve processes and customer journey
Operate with disciplined cadence and strong documentation standards

What we offer

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources

Fulltime

Customer Success Consultant

Be part of our colorful and motivated customer service team and contribute to th...

Location

Romania , Bucharest

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Fluent written and spoken Spanish
Intermediate English skills
Background in Telesales, Customer Service with product placement or Collections, outbound calls

Job Responsibility

Turn no into yes: When a customer declines our offer, you’ll step in — calling them to understand their hesitation, address objections, and win them back
Own the customer journey: Guide the customer through the process and successfully schedule a final evaluation at one of our 60 branches in Spain
Drive Sales by converting interest into action
Maintain trust and make the difference that turns leads into loyal customers. As the first point of contact you will ensure that our client's needs are consistently exceeded

What we offer

Flexible Work Environment: Enjoy a hybrid model with alternating weeks in the office and at home
Prime Location: Our office is conveniently located near Pipera metro station
Dynamic Team Culture: Experience a supportive atmosphere with regular team events
Comprehensive Benefits: Private health insurance through Medicover
Inclusive Workplace: Thrive in a diverse and respectful environment
Growth Opportunities: Focus on personal and professional development

Customer Success Consultant

Join Cengage Group as a Customer Success Consultant, where you'll enhance custom...

Location

United States , Virtual US IN

Salary:

67000.00 - 87100.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Preferred Bachelor's degree
5+ years of experience in a Sales or Customer Success role
Experience in Educational Technology or Higher Education
Familiarity with the Higher Education landscape, including Learning Management Systems (LMS)
Requirement to travel between 20-30% by both air and car

Job Responsibility

Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle
Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers
Develop and implement tailored success plans that align with customer goals and increase product usage
Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data
Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes
Conduct regular health checks to assess value realization and identify opportunities for growth
Analyze customer data to uncover risks, renewal challenges, and upsell opportunities

Fulltime

Customer Success Consultant

Be part of our colorful and motivated customer service team and contribute to th...

Location

Romania , Bucharest

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Fluent written and spoken Spanish
Intermediate English skills
Friendly, professional, and customer-focused communication
Ability to thrive in repetitive environments with a methodical approach
Background in Telesales, Customer Service with product placement or Collections, outbound calls

Job Responsibility

Turn no into yes: When a customer declines our offer, you’ll step in — calling them to understand their hesitation, address objections, and win them back
Own the customer journey: Guide the customer through the process and successfully schedule a final evaluation at one of our 60 branches in Spain
Drive Sales by converting interest into action
Maintain trust and make the difference that turns leads into loyal customers. As the first point of contact you will ensure that our client's needs are consistently exceeded

What we offer

Flexible Work Environment: Enjoy a hybrid model with alternating weeks in the office and at home
Prime Location: Our office is conveniently located near Pipera metro station
Dynamic Team Culture: Experience a supportive atmosphere with regular team events
Comprehensive Benefits: Private health insurance through Medicover
Inclusive Workplace: Thrive in a diverse and respectful environment
Growth Opportunities: Focus on personal and professional development

Customer Success Consultant (Pre-Sales)

We are looking for a dynamic and experienced Customer Success Consultant (Pre-Sa...

Location

United States , Grapevine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in pre-sales, customer success, or a related role, preferably within the SaaS industry
Strong expertise in conducting product demonstrations and application installations
Excellent communication and relationship-building skills to engage with partners and customers effectively
Ability to manage sales pipelines and accurately forecast opportunities using CRM tools
Demonstrated ability to develop and execute go-to-market strategies that drive measurable outcomes
In-depth knowledge of SaaS products, sales enablement, and customer success methodologies
Familiarity with implementing sales and pre-sales consultancy models to enhance partner and customer value
A proactive, results-oriented mindset with the ability to thrive in a fast-paced, collaborative environment

Job Responsibility

Develop and implement sales strategies to achieve regional growth and exceed sales targets
Build and maintain strong relationships with partners, providing training and support to enable effective solution selling
Collaborate with customers and partners to design tailored solutions, conduct product demonstrations, and deliver proofs of concept
Drive customer success by ensuring adoption, value realization, and long-term satisfaction with our products
Identify new sales opportunities and expand market presence by cultivating new channels and partnerships
Maintain accurate sales pipeline data and forecasts using company tools to support operational excellence
Represent the company at industry events, webinars, and regional campaigns to promote our solutions and value proposition
Stay updated on industry trends, product developments, and customer needs to provide thought leadership and strategic insights
Support marketing efforts by contributing to regional campaigns and sharing expertise in partner enablement initiatives
Actively collaborate with internal teams to document agreements, strategies, and customer feedback for continuous improvement

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Success Consultant - Mirakl Ads

In addition to its core business Mirakl has recently announced the launch of a n...

Location

United Kingdom , London

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

2–4 years of experience in a client-facing and/or project-driven role (consulting firm, customer success/account management, or project management in eCommerce / CPG / digital)
Excellent communication and presentation skills
Strong client-facing and project management skills, comfortable managing multiple stakeholders
Business-driven with analytical skills
thrives in fast-paced, “start-up” style environments
Fluency in English
Strong organisation skills and attention to detail
Based in London (UK)
able to travel internationally whenever required

Job Responsibility

Support Mirakl Ads clients to optimize their Ads revenues through the use of Mirakl Ads
Support a portfolio of strategic clients (newly signed or already live) to ensure successful onboarding, adoption and growth
Support clients in defining their Mirakl Ads strategy and structuring the right organization and ways of working
Lead onboarding workshops and implement a clear action plan with the right KPIs
Train and guide client teams through the go-live phase, coordinating key stakeholders
Develop and execute tailored success plans for each client
Monitor performance and identify optimisation levers to improve results (campaign setup, placements, processes)
Conduct business reviews, providing insights and concrete growth recommendations
Contribute to structuring and improving Mirakl Ads Business Consulting / Customer Success processes
Support the sales cycle for Mirakl Ads Sales House when needed (rollout approach, client readiness, success criteria)

Fulltime

New

Senior Customer Success Manager

With very limited direction, the Senior Customer Success Manager delivers post-s...

Location

United States , New York

Salary:

128000.00 - 161000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Years of Experience in Related Field Domain expertise - 7+ years of experience in accounting/auditing and/or in accounting/auditing/financial industry software solutions
Prior experience as a Controller and/or Director or Finance
Education: Bachelor's degree in Accounting, Economics or Business Administration Master of Business Administration or equivalent
5+ years BlackLine experience required or equivalent
6 Years Customer facing experience (internal or external)
CPA, CIA or related professional accounting certification
Updated knowledge of current accounting practices and changes in the industry
Knowledge of Gainsight, Salesforce CRM, etc.
Ability to deal with changing priorities and high-pressure situations with poise diplomacy and tact
Highly process-oriented mindset, with a love of telling stories with data

Job Responsibility

Deliver on Customer Success program strategy specifically associated with BlackLine onboarded customer as it relates to assigned customers
Track, validate, and provide feedback to AM team to ensure the customer moves through the entire BlackLine journey after initial contract implementation
Deliver actionable advice, coaching and expertise regarding the features and usage of BlackLine's solutions to increase product adoption and to assist the Account Management team in license expansion
Expertly educate clients on existing and new product features and functionality, and how it can contribute to their business objectives
Perform Success Planning activities (Business Reviews, Success Reviews and Success Path creation) for onboarded clients to ensure BlackLine understands their corporate goals and objectives and the client understands their usage and the path forward to gain more efficiency with the solutions
Continually communicate BlackLine value to customer through the entire customer journey
Work as a team with sales executives and other departments on account planning focused on account expansion, reduction of license and product adoption whitespace, increased customer sentiment, and reduced churn risk
Perform effective, Success Reviews, Business Reviews, Success Reviews, customer advocacy activities, solution coaching and other adoption deliverables via webcasts, teleconferences and/or onsite visits
Address assigned client activities' impact on BlackLine and provide best practices. Includes, but not limited to organizational changes, global rollout, and ERP changes. Ensure ERP changes that result in risk of churn or attrition is document
Keep current on all BlackLine solutions, including detailed product functionality and its proper use

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

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