CrawlJobs Logo

Customer Success - Central Eastern Europe

elevenlabs.io Logo

ElevenLabs

Location Icon

Location:
Poland

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This role partners directly with enterprise customers across Central and Eastern Europe deploying multiple use cases leveraging the ElevenLabs platform. The focus is driving adoption of the ElevenLabs platform - spanning core speech models, creative tools, and Agents. This is the first dedicated Customer Success role in the region and you’ll be part of an early GTM team - we’re looking for people who are excited to build and not just execute on a playbook.

Job Responsibility:

  • Administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems
  • Analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform
  • Own commercial outcomes across a defined set of accounts, measured by Net Revenue Retention and New Product Expansion
  • Identify expansion opportunities, drive renewals and upsells, and partner closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth

Requirements:

  • 7+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the CEE region
  • Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals. This is a commercial role
  • Strong understanding of the CEE market landscape and cultural nuances
  • Familiarity and experience with building and deploying AI agents
  • Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
  • Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
  • Strong builder mindset. You’re passionate about identifying problems and proactively coming up with solutions, especially when it increases efficiency and speed via AI tools
  • Fluent in Polish and English
What we offer:
  • Innovative culture
  • Growth paths
  • Learning & development annual discretionary stipend
  • Social travel annual discretionary stipend
  • Annual company offsite
  • Co-working monthly stipend

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
ElevenLabs - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 30573 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Success - Central Eastern Europe

Sales Director DACH

Dynamic Yield is on the lookout for a dynamic and experienced Sales Director - s...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of the CEE Retail & Commerce landscape, with proven experience creating commercial opportunities and closing deals in these markets
  • Demonstrated track record of selling complex Retail, Commerce, or digital experience solutions to enterprise and Tier 1 clients across Europe, ideally with regional leadership responsibility for CEE
  • Strategic and analytical mindset paired with a hands-on, execution-focused approach to driving growth
  • Proven ability to influence senior stakeholders and lead high‑impact C‑level conversations, articulate strategic value, and negotiate complex commercial agreements in a matrixed, international environment
  • Fluency in German (written and spoken) is essential
  • strong English proficiency required
  • Exceptional interpersonal and communication skills, with the ability to influence multiple internal and external stakeholders
  • Strong negotiation experience, including ownership or support of multi‑million‑euro enterprise deals
  • Technical acumen and industry knowledge to balance product, regulatory, and commercial considerations across diverse customer needs
  • Ability to foster a collaborative, high‑performance sales culture and work effectively across Mastercard’s broader European organisation
Job Responsibility
Job Responsibility
  • Drive new business development across the CEE region, initiating and managing senior‑level and C‑level relationships with major Retail & Commerce brands, platforms, and digital-native enterprises
  • Expand and deepen strategic client relationships to maximise the value and adoption of personalization and decisioning solutions
  • Own regional pipeline management, ensuring accurate forecasting and reporting against revenue targets and budget for the CEE Retail & Commerce segment
  • Lead end‑to‑end sales execution - from prospecting and qualification through commercial negotiation and contract closure - with a focus on scalable, efficient processes
  • Actively engage in closing large, complex, multi-market deals, contributing personally with a strong hunter mentality
  • Build and maintain strong partnerships with regional and local Mastercard account directors, Retail & Commerce leads, and broader stakeholder teams across Central and Eastern Europe
  • Collaborate cross‑functionally with product, legal, implementation, and customer success to drive deals to signature and ensure seamless delivery
  • Develop and articulate a clear regional sales strategy, aligning internal stakeholders with strategic priorities and growth initiatives
  • Ensure world-class customer experiences through processes that support long‑term revenue growth and retention
  • Consistently achieve or exceed sales targets, revenue goals, and performance expectations for the CEE region
  • Fulltime
Read More
Arrow Right

Solution Account Manager

Propel your career surrounded by a diverse team of innovative, goal-oriented ind...
Location
Location
Poland , Bydgoszcz
Salary
Salary:
Not provided
belden.com Logo
Belden, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Business, Marketing, or Engineering, or equivalent professional experience with a strong commercial focus
  • Proven track record in sales within the Process & Energy sector, with specific expertise in data and network solutions
  • Experience in a medium-to-large international organization, working in a matrix environment and with cross-functional teams
  • Excellent communication, analytical, and organizational skills, with the ability to thrive in a fast-paced and metric-driven environment
  • Fluency in English, both written and spoken and fluency in minimum one other relevant language
Job Responsibility
Job Responsibility
  • Identifying opportunities to grow revenue with existing customers through robust account plans and cross-selling
  • Expanding Belden’s presence in the Process & Energy sector by engaging directly with potential new customers and channel partners
  • Creating a comprehensive market landscape for the Process & Energy vertical in Central and Eastern Europe, highlighting areas of potential success for Belden
  • Developing and executing winning sales strategies, managing sales funnels, and achieving revenue targets
  • Collaborating with Customer Innovation Centers to deliver compelling, solution-based proposals that generate demand and win projects
What we offer
What we offer
  • Hybrid and remote work practices where feasible
  • Flexible working hours
  • An employee stock purchase plan
  • Parental leave benefits
  • Paid leave for volunteer work in your community
  • Multiple and frequent training opportunities
  • Professional talent management and succession planning
  • Corporate health and well-being initiatives
  • A work culture which includes commitment to diversity, equity, inclusion and sustainability
Read More
Arrow Right

Account Manager

Are you a technically-minded professional with a talent for building long-term p...
Location
Location
Hungary , Debrecen
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 18, 2026
Flip Icon
Requirements
Requirements
  • Professional background in service, sales, or project management within mechanical engineering
  • Successfully completed technical studies or comparable technical training
  • Strong ability to grasp complex technical processes quickly
  • Excellent communication skills in both English and Hungarian
  • Willingness to travel frequently mostly within Poland and Hungary, with occasional travel to other Central-European countries
Job Responsibility
Job Responsibility
  • Act as the primary point of contact to ensure long-term business relationships and high levels of customer satisfaction
  • Provide expert advice on service products, including spare parts, retrofits, machine optimizations, maintenance contracts, and specialized customer training
  • Support customers across Eastern Europe in optimizing possibilities, increasing efficiency and implementing further technical developments
  • Collaborate with Product Management to develop the service portfolio and refine sales strategies for the customer service department
  • Provide technical expertise throughout the sales process to ensure solutions meet specific client needs
What we offer
What we offer
  • Strong base salary complemented by a performance-based bonus system
  • Work alongside supportive, international colleagues and learn from top-tier industry experts
  • Continuous training opportunities
  • Engagement with a vast range of high-tech equipment
  • Fulltime
Read More
Arrow Right

Area Manager International

Area Manager International role at Marc O'Polo, a leading international casual f...
Location
Location
Germany , Stephanskirchen
Salary
Salary:
Not provided
marc-o-polo.com Logo
Marc O'Polo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in similar positions with brands that share our market positioning
  • Knowledge of business administration, retail and wholesale experience, visual merchandising know-how, knowledge of international markets with an international mindset
  • Market expertise in the fashion sector: customer environments, competition, sector development and trends, fashion sense, experience with both Womenswear and Menswear collections
  • Proficiency in communication methods and sales tools to effectively engage and influence stakeholders
Job Responsibility
Job Responsibility
  • Achieve optimal sales and acquisition targets through successful sale of collections and implementation of strategic sales initiatives directed at the existing and potential retailers in a wide geographical area: Scandinavia, Eastern Europe, Middle East, Asia
  • Cultivate existing customer relationships and focus on acquiring new customers with an emphasis on Franchisee Agreements, aiming to establish long-term partnerships
  • Oversee and control key business figures and sales activities for defined countries and clients to ensure alignment with objectives
  • Successfully manage the sale of collections within your area of responsibility, considering business key figures to maximize impact
  • Support and assist existing customers in your area, ensuring successful partnerships and increased sales
  • Act as the central link between MARC O’POLO and external business partners
  • Implementation of sales and budget planning
  • Assist in organizing Shop-in-Store (SIS) openings, including stock planning, turnover setting, and buying management for an effective sales-prominent POS presence
  • Schedule re-orders from stock and manage potential returns from clients to ensure smooth operational flow
  • Ensure the quality control and timely delivery at the POS to uphold brand standards
What we offer
What we offer
  • Mobile office, flex work & Flexi Friday (hybrid model, up to 50% mobile office)
  • Workation in Europe (up to 20 days per year from any European country)
  • Trainings, e-learnings & development programmes
  • 50% employee discount, corporate benefits & subsidies
  • Wellpass, free sport offers & health support
  • (Charging) parking, shuttle & bike leasing
  • 30 days of holiday & special leave
  • Bistro, free drinks & snacks
  • Support for families and carers
  • Sustainable working environment
  • Fulltime
Read More
Arrow Right

Regional Director, Central & Eastern Europe

Regional Director of Sales responsible for setting regional sales strategy and o...
Location
Location
Germany
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8-10+ years’ experience leading enterprise and commercial software sales teams within a direct-sales model
  • History of building and/or evolving teams into top performers (talent assessment, talent acquisition, performance management, succession planning)
  • History of leading geographically dispersed sales teams in a 24x7 competitive environment
  • Track-record in consultative solution selling of enterprise-grade integrated solutions/platforms, with focus on customer success
  • Security software experience preferred
  • Measurable experience working with a wide variety of partners (resellers, integrators, distributors, MSP’s)
  • Demonstrated success operating in a highly matrixed organization with collaboration across functions/geos
  • Strong interpersonal, written and verbal communication skills
  • Multi-lingual communications skills preferred
  • Ability to communicate thought leadership around cyber security solutions
Job Responsibility
Job Responsibility
  • Set regional sales strategy and overall performance
  • Build and motivate a world-class sales organization
  • Develop GTM pathway sales strategies, goals and objectives
  • Conduct regular reviews for team alignment
  • Drive capability, new opportunities and bookings through partners
  • Build relationships with senior executives of pathway partners
  • Co-develop business plans with pathway partners
  • Co-sell and support pathway partner sales activities
  • Coordinate field sales engineering, support, service, and management resources
  • Provide partner input to other Trellix team members
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Fulltime
Read More
Arrow Right

Specimen Management Central & Eastern Europe Business Director

The Specimen Management Central & Eastern Europe Business Director is responsibl...
Location
Location
Germany; Poland , Heidelberg; Warsaw
Salary
Salary:
129000.00 - 196725.00 EUR / Year
bd.com Logo
BD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent experience in Business Administration, Marketing, Life Sciences, or a related field
  • Extensive experience in commercial roles within the medical device, diagnostics, or life sciences industry, with relevant senior leadership experience at a business director level
  • Consistent track record of successfully leading and growing a business across multiple countries, ideally within the C&EE region
  • Deep understanding of the Specimen Management market, including product portfolios, customer needs, competitive landscape, and regulatory requirements
  • Shown leadership skills, capable of motivating, and developing diverse, cross-cultural teams
  • Excellent financial management experience, including budgeting, forecasting, and P&L responsibility
  • Exceptional communication, presentation, and negotiation skills
  • Fluency in English (written and spoken) is mandatory
  • Willingness to travel extensively across the Central & Eastern European region (approximately 50-70%)
Job Responsibility
Job Responsibility
  • Develop and implement a comprehensive business strategy for the SM portfolio within the region
  • Achieve and exceed sales targets, profitability objectives, and market share goals for the SM business across all CEE countries
  • Lead, mentor, and develop a high-performing team of sales, marketing, and support professionals across the C&EE region
  • Drive market access initiatives, including engaging with KOL's, government bodies, and healthcare organizations to promote BD's SM solutions
  • Oversee the successful launch and lifecycle management of new Specimen Management products and solutions in the C&EE region
  • Manage the regional Specimen Management budget, ensuring efficient allocation of resources and adherence to financial guidelines
  • Build and maintain strong relationships with key customers, distributors, and partners throughout the CEE region
  • Ensure all business activities align with relevant local and international regulations, company policies, and ethical standards
What we offer
What we offer
  • 401(k)/Retirement Plans
  • Professional Development
  • Paid Time Off
  • Awards & Recognition
  • Healthcare
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We are looking for a Customer Service Representative to join a team in North Bet...
Location
Location
United States , Rockville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service or call center environment
  • Ability to handle a high volume of inbound and outbound phone interactions
  • Experience with order entry and maintaining accurate customer records
  • Strong written communication skills for clear and accurate email correspondence
  • Excellent verbal communication and active listening abilities
  • Strong organizational skills with close attention to detail
  • Ability to work effectively in a fast-paced, team-oriented setting
Job Responsibility
Job Responsibility
  • Respond to incoming customer calls with professionalism, providing timely assistance and clear information
  • Make outbound calls as needed to follow up on requests, resolve open issues, or confirm order details
  • Enter customer orders accurately into internal systems while maintaining attention to detail
  • Manage email correspondence with customers, ensuring messages are handled promptly and thoroughly
  • Address service questions, troubleshoot routine concerns, and escalate more complex matters when appropriate
  • Maintain complete and accurate records of customer interactions, transactions, and follow-up activities
  • Support daily call center operations by balancing multiple customer needs efficiently and courteously
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Deputy Director of Learning: Creativity (Design Technology Specialist)

We're looking for a Deputy Director of Learning for Creativity (DT Specialist) w...
Location
Location
United Kingdom , Preston
Salary
Salary:
32916.00 - 51048.00 GBP / Year
staracademies.org Logo
Star Academies
Expiration Date
June 03, 2026
Flip Icon
Requirements
Requirements
  • A degree-level qualification and Qualified Teacher Status
  • The ability to teach to GCSE standard
  • The ability to coach and motivate colleagues to achieve individual and collective targets
  • Experience of sustained delivery of outstanding attainment and achievement
  • Experience of innovation and creativity to engage, enthuse and progress learners
Job Responsibility
Job Responsibility
  • Lead and deliver outstanding learning and teaching to young people in a disadvantaged community
  • Develop an exciting curriculum that suits every type of learner
  • Lead a successful faculty drawing on extensive teaching and leadership experience
What we offer
What we offer
  • competitive salaries and pension schemes
  • generous holiday entitlements
  • healthcare cash plans
  • professional development opportunities
  • Fulltime
Read More
Arrow Right