CrawlJobs Logo
ElevenLabs Logo ElevenLabs · Customer Service

Customer Success - Central Eastern Europe

Poland · Job Posted May 03, 2026
Apply Position
Job Link Share

Job Description

This role partners directly with enterprise customers across Central and Eastern Europe deploying multiple use cases leveraging the ElevenLabs platform. The focus is driving adoption of the ElevenLabs platform - spanning core speech models, creative tools, and Agents. This is the first dedicated Customer Success role in the region and you’ll be part of an early GTM team - we’re looking for people who are excited to build and not just execute on a playbook.

Job Responsibility

  • Administer onboarding and enablement tactics across multiple products, advising on best practices for deploying ElevenLabs across web, mobile, and backend systems
  • Analyze product usage and performance signals to identify friction points, unblock adoption, and help customers realize measurable value from the platform
  • Own commercial outcomes across a defined set of accounts, measured by Net Revenue Retention and New Product Expansion
  • Identify expansion opportunities, drive renewals and upsells, and partner closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth

Requirements

  • 7+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the CEE region
  • Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals. This is a commercial role
  • Strong understanding of the CEE market landscape and cultural nuances
  • Familiarity and experience with building and deploying AI agents
  • Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
  • Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
  • Strong builder mindset. You’re passionate about identifying problems and proactively coming up with solutions, especially when it increases efficiency and speed via AI tools
  • Fluent in Polish and English

What we offer

  • Innovative culture
  • Growth paths
  • Learning & development annual discretionary stipend
  • Social travel annual discretionary stipend
  • Annual company offsite
  • Co-working monthly stipend
ElevenLabs - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Success - Central Eastern Europe

8 matching positions

Regional Director, Central & Eastern Europe

Regional Director of Sales responsible for setting regional sales strategy and o...
Location
Location
Germany
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8-10+ years’ experience leading enterprise and commercial software sales teams within a direct-sales model
  • History of building and/or evolving teams into top performers (talent assessment, talent acquisition, performance management, succession planning)
  • History of leading geographically dispersed sales teams in a 24x7 competitive environment
  • Track-record in consultative solution selling of enterprise-grade integrated solutions/platforms, with focus on customer success
  • Security software experience preferred
  • Measurable experience working with a wide variety of partners (resellers, integrators, distributors, MSP’s)
  • Demonstrated success operating in a highly matrixed organization with collaboration across functions/geos
  • Strong interpersonal, written and verbal communication skills
  • Multi-lingual communications skills preferred
  • Ability to communicate thought leadership around cyber security solutions
Job Responsibility
Job Responsibility
  • Set regional sales strategy and overall performance
  • Build and motivate a world-class sales organization
  • Develop GTM pathway sales strategies, goals and objectives
  • Conduct regular reviews for team alignment
  • Drive capability, new opportunities and bookings through partners
  • Build relationships with senior executives of pathway partners
  • Co-develop business plans with pathway partners
  • Co-sell and support pathway partner sales activities
  • Coordinate field sales engineering, support, service, and management resources
  • Provide partner input to other Trellix team members
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Fulltime
Read More
Arrow Right

Specimen Management Central & Eastern Europe Business Director

The Specimen Management Central & Eastern Europe Business Director is responsibl...
Location
Location
Germany; Poland , Heidelberg; Warsaw
Salary
Salary:
129000.00 - 196725.00 EUR / Year
bd.com Logo
BD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent experience in Business Administration, Marketing, Life Sciences, or a related field
  • Extensive experience in commercial roles within the medical device, diagnostics, or life sciences industry, with relevant senior leadership experience at a business director level
  • Consistent track record of successfully leading and growing a business across multiple countries, ideally within the C&EE region
  • Deep understanding of the Specimen Management market, including product portfolios, customer needs, competitive landscape, and regulatory requirements
  • Shown leadership skills, capable of motivating, and developing diverse, cross-cultural teams
  • Excellent financial management experience, including budgeting, forecasting, and P&L responsibility
  • Exceptional communication, presentation, and negotiation skills
  • Fluency in English (written and spoken) is mandatory
  • Willingness to travel extensively across the Central & Eastern European region (approximately 50-70%)
Job Responsibility
Job Responsibility
  • Develop and implement a comprehensive business strategy for the SM portfolio within the region
  • Achieve and exceed sales targets, profitability objectives, and market share goals for the SM business across all CEE countries
  • Lead, mentor, and develop a high-performing team of sales, marketing, and support professionals across the C&EE region
  • Drive market access initiatives, including engaging with KOL's, government bodies, and healthcare organizations to promote BD's SM solutions
  • Oversee the successful launch and lifecycle management of new Specimen Management products and solutions in the C&EE region
  • Manage the regional Specimen Management budget, ensuring efficient allocation of resources and adherence to financial guidelines
  • Build and maintain strong relationships with key customers, distributors, and partners throughout the CEE region
  • Ensure all business activities align with relevant local and international regulations, company policies, and ethical standards
What we offer
What we offer
  • 401(k)/Retirement Plans
  • Professional Development
  • Paid Time Off
  • Awards & Recognition
  • Healthcare
  • Fulltime
Read More
Arrow Right

Sales Director DACH

Dynamic Yield is on the lookout for a dynamic and experienced Sales Director - s...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of the CEE Retail & Commerce landscape, with proven experience creating commercial opportunities and closing deals in these markets
  • Demonstrated track record of selling complex Retail, Commerce, or digital experience solutions to enterprise and Tier 1 clients across Europe, ideally with regional leadership responsibility for CEE
  • Strategic and analytical mindset paired with a hands-on, execution-focused approach to driving growth
  • Proven ability to influence senior stakeholders and lead high‑impact C‑level conversations, articulate strategic value, and negotiate complex commercial agreements in a matrixed, international environment
  • Fluency in German (written and spoken) is essential
  • strong English proficiency required
  • Exceptional interpersonal and communication skills, with the ability to influence multiple internal and external stakeholders
  • Strong negotiation experience, including ownership or support of multi‑million‑euro enterprise deals
  • Technical acumen and industry knowledge to balance product, regulatory, and commercial considerations across diverse customer needs
  • Ability to foster a collaborative, high‑performance sales culture and work effectively across Mastercard’s broader European organisation
Job Responsibility
Job Responsibility
  • Drive new business development across the CEE region, initiating and managing senior‑level and C‑level relationships with major Retail & Commerce brands, platforms, and digital-native enterprises
  • Expand and deepen strategic client relationships to maximise the value and adoption of personalization and decisioning solutions
  • Own regional pipeline management, ensuring accurate forecasting and reporting against revenue targets and budget for the CEE Retail & Commerce segment
  • Lead end‑to‑end sales execution - from prospecting and qualification through commercial negotiation and contract closure - with a focus on scalable, efficient processes
  • Actively engage in closing large, complex, multi-market deals, contributing personally with a strong hunter mentality
  • Build and maintain strong partnerships with regional and local Mastercard account directors, Retail & Commerce leads, and broader stakeholder teams across Central and Eastern Europe
  • Collaborate cross‑functionally with product, legal, implementation, and customer success to drive deals to signature and ensure seamless delivery
  • Develop and articulate a clear regional sales strategy, aligning internal stakeholders with strategic priorities and growth initiatives
  • Ensure world-class customer experiences through processes that support long‑term revenue growth and retention
  • Consistently achieve or exceed sales targets, revenue goals, and performance expectations for the CEE region
  • Fulltime
Read More
Arrow Right

Area Manager International

Area Manager International role at Marc O'Polo, a leading international casual f...
Location
Location
Germany , Stephanskirchen
Salary
Salary:
Not provided
marc-o-polo.com Logo
Marc O'Polo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience in similar positions with brands that share our market positioning
  • Knowledge of business administration, retail and wholesale experience, visual merchandising know-how, knowledge of international markets with an international mindset
  • Market expertise in the fashion sector: customer environments, competition, sector development and trends, fashion sense, experience with both Womenswear and Menswear collections
  • Proficiency in communication methods and sales tools to effectively engage and influence stakeholders
Job Responsibility
Job Responsibility
  • Achieve optimal sales and acquisition targets through successful sale of collections and implementation of strategic sales initiatives directed at the existing and potential retailers in a wide geographical area: Scandinavia, Eastern Europe, Middle East, Asia
  • Cultivate existing customer relationships and focus on acquiring new customers with an emphasis on Franchisee Agreements, aiming to establish long-term partnerships
  • Oversee and control key business figures and sales activities for defined countries and clients to ensure alignment with objectives
  • Successfully manage the sale of collections within your area of responsibility, considering business key figures to maximize impact
  • Support and assist existing customers in your area, ensuring successful partnerships and increased sales
  • Act as the central link between MARC O’POLO and external business partners
  • Implementation of sales and budget planning
  • Assist in organizing Shop-in-Store (SIS) openings, including stock planning, turnover setting, and buying management for an effective sales-prominent POS presence
  • Schedule re-orders from stock and manage potential returns from clients to ensure smooth operational flow
  • Ensure the quality control and timely delivery at the POS to uphold brand standards
What we offer
What we offer
  • Mobile office, flex work & Flexi Friday (hybrid model, up to 50% mobile office)
  • Workation in Europe (up to 20 days per year from any European country)
  • Trainings, e-learnings & development programmes
  • 50% employee discount, corporate benefits & subsidies
  • Wellpass, free sport offers & health support
  • (Charging) parking, shuttle & bike leasing
  • 30 days of holiday & special leave
  • Bistro, free drinks & snacks
  • Support for families and carers
  • Sustainable working environment
  • Fulltime
Read More
Arrow Right
New

Technical Iam Program Lead

The Technical IAM Program Lead is a senior, cross-functional role responsible fo...
Location
Location
Canada , Toronto
Salary
Salary:
66.40 - 91.94 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 23, 2026
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Security, Information Technology, Engineering, Cybersecurity, or a related field, or the equivalent combination of education and considerable IAM experience
  • 10+ years of progressive experience in Identity & Access Management (IAM), covering IAM architecture, Privileged Access Management (PAM), and Identity Governance & Administration (IGA)
  • 5+ years of Information Technology experience
  • Strong background in enterprise IT and Security Architecture, including cloud, hybrid, and OT/industrial environments
  • Deep knowledge of IAM standards and technologies (e.g., SAML, OIDC, OAuth2, SCIM, AD/Azure AD, HRIS integrations)
  • Must hold one of the following certifications: Certified Identity and Access Manager (CIAM), Certified Access Management Specialist (CAMS), Certified Information Systems Security Professional (CISSP)
  • Demonstrated experience defining functional and non-functional requirements for large-scale IAM initiatives
  • Experience preparing or contributing to public sector RFPs, vendor evaluations, and technical scoring
  • Ability to provide technical oversight of vendor Identity Architects, PAM Leads, and IGA Leads without performing hands-on implementation
  • Strong understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP, SAMLv2, OAuth, and SSL/TLS
Job Responsibility
Job Responsibility
  • Requirements Definition & RFP Leadership
  • Technical Governance & Architecture Oversight
  • Oversight of Vendor Implementation Teams
  • Collaboration & Engagement
  • Quality Assurance & Acceptance
What we offer
What we offer
  • Long-Term Contract: Secure a substantial 104-week contract in a highly visible and critical enterprise program
  • Hybrid Flexibility: Benefit from a flexible work arrangement, spending 2 to 3 days per week in the downtown Toronto office
  • Strategic Impact: Lead and define the technical roadmap and target architecture for a new Identity & Access Management program
  • Senior Oversight Role: Focus on technical leadership, governance, and quality assurance, without the requirement for hands-on configuration or implementation
  • Fulltime
Read More
Arrow Right
New

Senior Project Manager/Leader

Location
Location
Canada , Toronto
Salary
Salary:
609.86 - 644.49 CAD / Day
https://www.randstad.com Logo
Randstad
Expiration Date
July 08, 2026
Flip Icon
Requirements
Requirements
  • 7+ years of experience in a senior leadership or director-level role managing large-scale, multi-year technology projects within a government or broader public sector environment
  • 4+ years of experience in a senior management position accountable for the delivery of large-scale public safety radio or telecommunications infrastructure
  • Direct technical knowledge and business leadership experience regarding the policies and use of telecommunications systems in a public safety environment
  • Exceptional ability to translate complex technical information into concise executive presentations and briefing notes with a focus on political acuity
  • Proven experience applying all project phases (concept, definition, planning, implementation, and closeout) to high-value, high-risk projects
  • High proficiency in MS Project, Excel, Visio (for process flows), and PowerBI for establishing and monitoring KPIs
  • Demonstrated ability to develop multi-year strategies and operational plans while managing demanding workloads with senior officials
Job Responsibility
Job Responsibility
  • Manage and track large-scale projects, including schedules, multi-faceted risks, and high-priority deliverables
  • Develop and present high-quality executive status briefings, dashboards, and briefing notes for senior management and oversight committees
  • Manage the end-to-end monthly governance cycle, including the development of materials and the maintenance of terms of reference
  • Develop detailed content for complex network implementation, transition, and migration strategies with cross-stream dependencies
  • Proactively identify and communicate risks, perform options analysis, and research mitigation strategies to ensure effective project delivery
  • Support project financial management and integrate vendor commitments into overall reporting to ensure contractual obligations are met
  • Establish trust and maintain strong relationships with vendors, business partners, and peer groups across various organizations
  • Provide direction and encouragement to project teams, coordinating activities across multiple in-flight projects
  • Fulltime
!
Read More
Arrow Right
New

Global Sourcing Manager - Software

This role is categorized as hybrid. This means the successful candidate is expec...
Location
Location
United States , Mountain View; Warren
Salary
Salary:
95200.00 - 126500.00 USD / Year
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of relevant experience in purchasing (any internship or co-op experience will not be considered)
  • Ability to negotiate through complex and/or ambiguous situations, while working independently
  • Project management, managing multiple projects/assignments simultaneously, and prioritizing requests
  • Proficient communication skills
  • Ability to learn about items being purchased without having previous knowledge of the product
  • Analytical skills, including the ability to do in-depth benchmarking
  • Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals
  • Knowledge of computer software (MS Word, Excel, PowerPoint, Internet Research)
  • SAP experience or ability to learn purchasing systems
  • Must be willing to travel 5% of the time domestically + Internationally
Job Responsibility
Job Responsibility
  • Negotiate license models (or other technology models), competitive business cases, favorable and robust terms and conditions (including legal terms), and other items to complete a full contract package
  • Make recommendations to Stakeholders on terms and conditions
  • Stay up to date on the IT industry and the strategic direction GM software and services is headed
  • Work effectively cross-functionally, internally and externally, while building strong relationships
  • Partner with IT and Business on strategy of supply base, technologies, products used, future products, technology roadmap, and viable suppliers for technology requirements
  • Work with Suppliers on governance and deliveries, including sound understanding of deadlines, required lead times, supplier contracts and application types
  • Active participation with key stakeholders, including Software and Services IT, the Business stakeholders, Legal, Security and Privacy, among others
  • Proactively manage annual renewal cadence and deadlines to support business continuity
  • Adhere to corporate purchasing and accounting policies and procedures
  • Develop and maintain benchmark data to drive a strategy
What we offer
What we offer
  • Medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • Fulltime
Read More
Arrow Right
New

Director Senior Commercial Markets Agriculture

Job Description What will you do? Manage a portfolio of large agricultural cli...
Location
Location
United Kingdom , Exeter
Salary
Salary:
Not provided
brewin.co.uk Logo
Brewin Dolphin
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • University degree, in Agriculture with strong financial analysis skills
  • Minimum 3-5 years’ commercial banking experience specialized in Agriculture
  • Proven track record in business development and exceptional client relationship management skills
  • Strong communication, presentation and negotiation skills
  • Deep knowledge of banking products and services, including industry specialized knowledge, as applicable
  • Experience and comfort with emerging technology (e.g. video conferencing, social media, digital banking and mobile applications)
Job Responsibility
Job Responsibility
  • Manage a portfolio of large agricultural clients, taking responsibility for the overall relationship strategy within the client’s RBC relationship team
  • Provide an exceptional client experience by delivering proactive and customized business and financial advice, demonstrating a deep understanding of your clients’ business and industry
  • Acquire and grow Senior Commercial Markets client relationships, collaborating with the client relationship team and bringing the full breadth of RBC to businesses, business owners and their employees
  • Work in close partnership and collaboration with CFS Finance to manage and support complex client credit needs, demonstrating strong credit acumen, as well as sound risk mitigation and portfolio oversight
  • Foster internal and external strategic partnerships and centres of influence (COIs) to meet the business’ strategic goals while focusing on target market clients
  • Ensure clients are enabled to leverage digital solutions for themselves and their business
What we offer
What we offer
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC
  • Fulltime
!
Read More
Arrow Right