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Customer Success Associate

Optmyzr

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Location:
India, Hyderabad

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Support customers via email and chat
  • Guide trial users to determine if Optmyzr is the right fit
  • Assist with onboarding and product navigation
  • Create customer education and adoption content
  • Represent customer needs and feedback internally
  • Follow up through calls/emails when needed

Requirements:

  • Undergraduate degree in any discipline
  • Fluent in written and spoken English
  • Smart, scrappy, and resourceful
  • Strong understanding of customer empathy and respectful communication
  • Willing to take ownership and work independently
  • High-energy, confident, and impact-driven
  • Adaptable and eager to learn in a fast-moving environment
  • Must be located in Hyderabad or willing to relocate
What we offer:
  • Customer-First Work
  • Skill Growth in Digital Marketing
  • Collaborative Environment
  • Supportive Culture

Additional Information:

Job Posted:
December 11, 2025

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