Customer Solutions Representative Job at MMC Group LP (Hurst)

Customer Solutions Representative

The Customer Solutions Representative (CSR) plays a key role in delivering workf...

Location

United States , Hurst

Salary:

21.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish strongly preferred
High school diploma or GED required
Six months of relevant experience preferred
Valid driver's license with proof of insurance and a good driving record
Previous knowledge of workforce development, employment services, or career counseling is helpful
Understanding of local communities, labor markets, and employment resources
Ability to learn and use computer systems, including word processing and spreadsheet applications
Strong customer service, interpersonal, and communication skills
Ability to work effectively with diverse customers with varying needs and communication styles
Skill in handling challenging situations and resolving customer concerns professionally

Job Responsibility

Communicate with customers by phone, virtual platforms, or in person to assess goals and provide workforce support
Assist job seekers transitioning into new employment opportunities
Identify appropriate job opportunities and make referrals for qualified candidates
Provide guidance on the local labor market, employment services, and available community resources
Support customers with resume development, application completion, interview preparation, and professional presentation
Build and maintain constructive working relationships with internal teams, external partners, and the public
Actively identify opportunities to improve workforce services and meet evolving labor market needs
Contribute to Center's performance goals, including customer service standards and follow-up activities
Perform additional duties as assigned to support center operations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Senior Representative I, Customer Solutions

This role is a key member of our sales team based in Manila, focused on finding ...

Location

Philippines , Metro Manila

Salary:

Not provided

ServiceRocket

Expiration Date

Until further notice

Requirements

Typically requires a minimum of 6 years of related experience with a Bachelor’s degree
or 4 years and a Master’s degree
or equivalent experience
Proven track record of closing large complex enterprise deals
Atlassian technology knowledge and experience is a huge plus
Proven track record working in B2B environments/marketplaces
Experience in working with Tech or IT Services companies
Experience in developing strategic customer relationships and partnerships
Excellent communication, presentation and negotiation skills
Self-motivated, results-oriented and driven to exceed expectations

Job Responsibility

Build and maintain lasting relationships with customers and partners by understanding their focus, anticipating their needs, and solving their problems
Perform prospecting activities such as cold calling and networking
Generate leads, manage pipeline, update forecast, develop and execute account plans
Close opportunities to achieve sales targets
Follow up with customers regularly to ensure needs are being met and to identify opportunities
Maintain CRM and accounts plans for customers and prospects
Coordinate internal and external resources to improve customers' experience
Stay current with ServiceRocket's offerings and industry trends
Host product demonstrations, webinars and other online events to educate customers and prospects
Illustrate the value of ServiceRocket's products and services to create growth opportunities

What we offer

Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit
Stock options: you have the opportunity to participate in the ownership of the company
Health insurance: we support you and your family–your well-being matters
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location
Career pathways program: you can grow horizontally, vertically, or any way you want
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture

Fulltime

Senior Representative I, Customer Solutions

This role is a key member of our sales team, focused on finding and driving both...

Location

Australia , Sydney

Salary:

Not provided

ServiceRocket

Expiration Date

Until further notice

Requirements

Typically requires a minimum of 6 years of related experience with a Bachelor’s degree
or 4 years and a Master’s degree
or equivalent experience
Proven track record of closing large complex enterprise deals
Atlassian technology knowledge and experience is a huge plus
Proven track record working in B2B environments/marketplaces
Experience in working with Tech or IT Services companies
Experience in developing strategic customer relationships and partnerships
Excellent communication, presentation and negotiation skills
Self-motivated, results-oriented and driven to exceed expectations

Job Responsibility

Build and maintain lasting relationships with customers and partners by understanding their focus, anticipating their needs, and solving their problems
Perform prospecting activities such as cold calling and networking
Generate leads, manage pipeline, update forecast, develop and execute account plans
Close opportunities to achieve sales targets
Follow up with customers regularly to ensure needs are being met and to identify opportunities
Maintain CRM and accounts plans for customers and prospects
Coordinate internal and external resources to improve customers' experience
Stay current with ServiceRocket's offerings and industry trends
Host product demonstrations, webinars and other online events to educate customers and prospects
Illustrate the value of ServiceRocket's products and services to create growth opportunities

What we offer

Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit
Stock options: you have the opportunity to participate in the ownership of the company
Health insurance: we support you and your family–your well-being matters
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location
Career pathways program: you can grow horizontally, vertically, or any way you want
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture

Fulltime

Customer Experience Representative - Conveyor solutions

About the opportunity This is a dynamic, office-based customer experience role s...

Location

Australia , Norwest

Salary:

Not provided

11 Recruitment

Expiration Date

Until further notice

Requirements

Experience in order processing and distributor/customer management
Strong attention to accuracy and detail
Experience working with manufactured or assembled products
Capacity to develop product knowledge and technical understanding
Commercial mindset and ability to find practical solutions
The ability to liaise with customers, distributors, sales teams, and internal stakeholders
Working rights aligned with long-term employment in Australia

Job Responsibility

Provide timely responses to customer and distributor enquiries
Manage end-to-end order processing with speed and accuracy
Develop technical understanding of conveyor solutions and products
Collaborate with sales and operations teams to support business growth
Maintain professional communication and strong attention to detail
Monitor backorder reports
Coordinate with internal teams to support delivery timelines
Act as a link between sales and operations
Use systems such as InforLN and Salesforce
Identify solutions to customer issues

What we offer

Competitive salary
Discretionary bonus annually
Modern manufacturing and training facilities
Practical product learning
Ongoing professional development
Multiple career pathways
Recognition programs
Long-term growth within a global group

Fulltime

Mortgage Lending Customer Representative

Join our Mortgage Lending team as a Mortgage Lending Customer Representative. In...

Location

United Kingdom , Leeds

Salary:

Not provided

Leeds Building Society

Expiration Date

Until further notice

Requirements

The ability to communicate effectively and build positive relationships
Excellent written and verbal communication skills
Be proactive and deliver exceptional customer experience
Demonstrate a strong level of resilience when working in a fast-paced customer service environment
Ability to problem solve and make decisions
Computer literate (able to comfortably use Word and basic Excel)
Maintain attention to detail whilst working under pressure
Demonstrate determination to succeed and achieve great results

Job Responsibility

Create a positive experience on every call, assisting customers through their mortgage application journey and enhancing their home buying experience
Deal with brokers or solicitors who are acting on behalf of customers or directly with customers themselves
Take ownership of the call, resolve customer queries as efficiently and effectively as possible
Liaise with other teams and arrange a call back to provide the right solution

What we offer

Hybrid working – 2 days per week in the office
Annual bonus of up to 12%
Matched pension contributions up to 10%
26 days holiday, plus bank holidays and holiday purchase scheme
Colleague Mortgage and Saver products
2 days' volunteering per year

Fulltime

Telco Solutions Customer Project Manager

We’re looking for a proactive and dynamic Project Manager for managing end-to-en...

Location

Spain , Las Rozas

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in IT, Engineering, or related discipline with over 7 years of experience implementing IT solutions as a project manager in the Telco industry
Minimum 3-5 full life cycle IT implementations as an IT project manager in the Telco industry
PMP Certified
Fluency in English

Job Responsibility

Manage medium to large projects with more than 20 team members, including responsibility for project scope, schedule, and cost
Manage client relationships
Manage mid to upper-level client delivery relationships
Frequently represent the organization to external customers/clients
Manage communication to the project team and stakeholders
Manage risks and issues in projects and lead them to closure
Maintain requirements traceability matrix, working with business analysts and architects
Enable team collaboration by conducting workshops, meetings, etc.
Follow up on tasks assigned to project team members and resolve blockers to enable teams to make progress
Escalate issues to senior management and stakeholders to resolve impediments

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Customer Solutions Consultant

At Confluent, one of our core values is to Earn Our Customers’ Love. As a Senior...

Location

Spain , Barcelona

Salary:

65000.00 - 76400.00 EUR / Year

Confluent

Expiration Date

Until further notice

Requirements

Analytical skills – the ability to spot patterns, inconsistencies, and areas of opportunity
Strategic thinking – using multiple inputs to shape customer-focused insights and long-term planning
Communication mastery – Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Delivering clear, structured, assertive messaging to various technical and business stakeholders
Learning agility – adapting quickly to new contexts and a strong interest in new technologies
Strong motivation and ambition to consistently grow and develop in a dynamic, high-growth environment
Proficiency in English – written and verbal

Job Responsibility

Be a Trusted Technical Partner for Customers: Build long-term relationships with enterprise customers, positioning yourself as their go-to technical advisor. Guide them on architectural best practices, integration patterns, and scalability strategies that maximise the value of the Confluent platform
Drive Customer Outcomes: Take ownership of customer success by ensuring their deployments' technical health and maturity. Anticipate challenges, proactively propose solutions, and influence technical decision-making to align with strategic business goals
Collaborate Across Teams with Impact: Partner closely with Sales, Customer Success, and Product to represent the customer’s voice. Translate technical insights into actionable recommendations and drive cross-functional alignment that accelerates customer adoption
Provide Analytical & Strategic Advisory: Analyse customer environments to uncover opportunities for optimisation, performance tuning, and advanced use cases (e.g., Flink, networking, disaster recovery). Shape customer roadmaps through data-driven recommendations and position Confluent as a trusted long-term partner

What we offer

Remote-First Work
Robust Insurance Benefits
Flexible Time Away
The Best Teammates
Experience Ambassadors
Open and Honest Culture
Well-Being and Growth
Offers Equity
Offers Commission

Fulltime

Customer Solutions Strategy & Commercial Lead

About Contilio: Contilio 3D AI is a fast-growing, AI-first SaaS scaleup based in...

Location

United Kingdom , London

Salary:

Not provided

Contilio

Expiration Date

Until further notice

Requirements

9 years’ experience in commercial/Strategy, SaaS, and Contech/Proptech roles, ideally with exposure to both enterprise sales and customer success/delivery
Strong consulting toolkit: expert in structured problem solving, structured presentations, ROI models and business cases for different buyer groups, from engineers to senior executives
Solid technical credibility: deep understanding of construction management processes, enterprise SaaS, and data workflows, plus proficiency in HubSpot, PowerPoint and Excel
Excellent communication and stakeholder management skills, with a proven track record of influencing and presenting to senior executives
Strong commercial acumen (comfortable with contracts, financial models, proposals and account strategy), and project management skills (able to deliver complex plans with agility and autonomy)
You thrive in fast-paced, hands-on and evolving enviroments

Job Responsibility

Sales and Business Development Support: Create and present high-quality decks, account win plans, proposals, contracts and other materials
Joint sales calls, lead product demos, and answer product, technical & commercial questions
Proactively generate leads, represent Contilio at events and meetings, and execute account-based marketing initiatives
Customer Delivery & Success Ownership: Develop delivery plans for enterprise customers, and lead execution ensuring fast onboarding, measurable outcomes, and long-term adoption
Ensure adoption across different user groups by aligning business processes with product capabilities, and developing training, workflows and and execution playbooks
Identify and resolve issues, collect feedback, and triage new feature requests
Continuously demonstrate Contilio's value and drive upsell and cross-sell opportunities in collaboration with account managers, or directly
Act as a trusted advisor for delivery, tech and executive teams
Customer Strategy & Commercial Growth: Build executive-ready ROI cases, strategic decks, and success plans
Develop deep industry knowledge across the construction, real estate, data center space, and translate insights into measurable customer strategies, KPIs, and processes

What we offer

base salary, variable compensation linked to commercial KPIs, and equity

Fulltime

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Customer Solutions Representative

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