Customer Solutions Officer Job at Citi (City of Taguig, Metro Manila)

Customer Solutions Representative

The Customer Solutions Representative (CSR) plays a key role in delivering workf...

Location

United States , Hurst

Salary:

21.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Six months of relevant experience preferred
Valid driver's license with proof of insurance and a good driving record
Ability to lift up to 10 pounds occasionally
Requires standing, sitting, bending, and walking throughout the workday
Requires visual acuity, speech, and hearing
Work is primarily performed in an office or career center environment
Occasional driving and travel may be required
Flexible hours may be required based on operational needs
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Job Responsibility

Communicate with customers by phone, virtual platforms, or in person to assess goals and provide workforce support
Assist job seekers transitioning into new employment opportunities
Identify appropriate job opportunities and make referrals for qualified candidates
Provide guidance on the local labor market, employment services, and available community resources
Support customers with resume development, application completion, interview preparation, and professional presentation
Build and maintain constructive working relationships with internal teams, external partners, and the public
Actively identify opportunities to improve workforce services and meet evolving labor market needs
Contribute to Center's performance goals, including customer service standards and follow-up activities
Perform additional duties as assigned to support center operations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Chief Cybersecurity Solutions Officer

Loginsoft is a renowned provider of cybersecurity engineering services, speciali...

Location

United States

Salary:

Not provided

Loginsoft

Expiration Date

Until further notice

Requirements

Experience and Expertise: 10-15 years in technology solutions and engineering services, with 7-10 years in delivering effective cybersecurity solutions. Strong background in solution development, user research, and agile environments. Deep industry knowledge essential for strategic vision and planning.
Customer-Facing Skills and Collaboration Leadership: Proficient in impactful presentations, deal negotiation, and building client relationships. Effective representation of customer and end-user voices. Strong in developing simplified marketing content. Demonstrate leadership to effectively lead cross-functional teams, drive collaboration, and foster cross-functional teamwork, communication, and effective leadership.
Cybersecurity Business Acumen and Market Understanding: Demonstrate deal-closing expertise and stakeholder collaboration. Showcase familiarity with emerging cybersecurity tech for a visionary roadmap. Possess strategic thinking, entrepreneurial spirit, and strong understanding of the cybersecurity marketplace, including buyer and end-user priorities, with research, feedback, and effective communication skills.
Problem-Solving, Innovation, and Adaptability: Demonstrate expertise in complex problem-solving, critical thinking, and impactful outcomes. Possess problem-solving prowess to tackle intricate issues. Show inclination towards innovation, thought leadership, and emerging cybersecurity technologies. Understand cyber-physical convergence and growth opportunities. Ability to deliver solutions with sound judgment and a well-structured, data-informed narrative. Thrive in a fast-paced environment, paying attention to details. Extensive experience in agile, startup, and growth environments preferred.
Education and Technical Skills: Possess an advanced degree in Cybersecurity, Engineering, or related field, demonstrating strong technical and financial acumen. Familiarity with industry frameworks and methodologies (Agile, research, service design, weighted scorecards). In-depth knowledge of software design, data pipelines, and APIs for informed technical discussions and decision-making. Additional expertise in Cloud Security, Threat Hunting and Detection, Software Supply Chain, Threat Intelligence, and Vulnerability Management. Experience or knowledge in areas such as Blockchain and AI is a plus.

Job Responsibility

Cybersecurity Leadership and Roadmap Development: Lead and leverage expertise in threat intelligence, vulnerability management, cloud security, threat hunting, and threat detection. Address client pain points, stay informed on research, emerging technologies, and industry trends. Shape the cybersecurity solutions roadmap, evaluating emerging technology applications and their impact on partnerships, pricing, and planning. Foster a shared vision and advocate for the customer perspective throughout development, delivery, and deployment.
Cybersecurity Engineering Services Growth and Adoption: Drive the growth and adoption of cybersecurity engineering services by driving penetration of existing solutions in the existing markets / cybersecurity product companies, and extending solutions to enterprise companies, delivering talented engineering resources and customized offerings. Collaborate with the CRO and CTO to align revenue generation efforts and customer satisfaction goals. Ensure the viability, feasibility, and desirability of security services by leveraging cybersecurity experience and industry knowledge. Gain comprehensive insights into the cybersecurity industry, including offerings, tools, major players, and trends. Work closely with stakeholders to fuel revenue growth and champion the customer's voice.
Client Engagement and Relationship Management: Serve as a key point of contact for new clients / customers, collaborating with the CRO and CTO to deliver compelling presentations, lead negotiations, and align revenue goals with client expectations. Build and nurture lasting client relationships through effective communication, understanding their needs, and ensuring customer satisfaction. Represent the voice of the customer, working closely with stakeholders, including the CRO and CTO, to drive revenue growth and maintain strong partnerships.
Strategic Partnerships and Collaborations: Forge strategic partnerships and collaborations by establishing strong relationships with industry stakeholders, fostering collaboration, and creating opportunities for joint initiatives and market expansion. Collaborate with marketing and communications teams to develop impactful content and messaging that effectively communicates the value and benefits of cybersecurity engineering services.
Thought Leadership and Innovation: Provide thought leadership and innovation in the cybersecurity industry by staying informed about research advancements, emerging technologies, and industry trends. Identify opportunities to leverage existing innovations and invest in new ideas to deliver valuable cybersecurity solutions. Utilize deep knowledge of the industry, customers, and end-users to predict the future, define roadmaps, and position the cybersecurity solutions and the company as a leader in the market. Actively engage on LinkedIn and other social media platforms to promote our services and participate in industry forums as a speaker to drive industry recognition and engagement.
Deal Closing and Strategic Collaboration: Collaborate with stakeholders, including the CTO, CRO, partners, and clients, to align strategies with market trends and customer needs. Drive the efforts to close deals by capitalizing on the abundant leads and opportunities we receive. Conduct research and gather feedback to define the vision, goals, and roadmap for cybersecurity solutions. Provide strategic guidance for business development, leveraging your expertise in successful deal closures. Foster cross-functional collaboration to bring industry-leading cybersecurity solutions to market, driving adoption, and ensuring successful outcomes.

Fulltime

Customer Solutions Manager (Events)

At FCM Meetings & Events, we’re reshaping how people connect. Join a bold, futur...

Location

Australia , North Sydney

Salary:

Not provided

Flight Centre Brand

Expiration Date

Until further notice

Requirements

Experience in events industry/group travel industry
Events operations experience
Sound knowledge of procurement, product and market trends and negotiating skills
Highly proficient in MS Office - Excel and PPT
Experience in project management

Job Responsibility

Building and nurturing strong relationships with clients and suppliers
Ensuring successful delivery of Request for Proposals and quotations including research, accurate and compelling content
Developing tailored proposals and detailed budgets that align with client needs, and project goals to support successful business outcomes
Driving supplier engagement through strategic negotiation, fostering innovation, and building collaborative partnerships to enhance value and deliver competitive solutions

What we offer

Culture: team culture like no other in the industry
Our People: FCTG is an Equal Opportunity Employer
Development: Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

Fulltime

Housing Solutions Officer

We are currently recruiting for a Housing Solutions Officer to join a dynamic Tr...

Location

United Kingdom , West London

Salary:

27.48 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Strong working knowledge of homelessness legislation and duties
Experience in housing options, homelessness prevention, or a similar frontline role
Ability to assess cases quickly and make sound decisions under pressure
Excellent communication and customer service skills
Proactive and organised approach to managing a busy workload

Job Responsibility

Act as the first point of contact for new homelessness approaches
Respond to enquiries via phone lines, inboxes (including duty to refer and reviews), and face-to-face reception (rota-based)
Conduct initial triage assessments to determine the appropriate housing pathway
Provide clear advice to applicants on homelessness processes and next steps
Support residents in preparing for their homelessness assessment
Work collaboratively with internal teams to ensure efficient case progression

Fulltime

Customer Solutions Manager

We are searching for a Customer Solutions Manager (CSM) for an operator of a bra...

Location

United States , Lancaster

Salary:

110000.00 - 135000.00 USD / Year

Bemana

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
3+ years of experience in a customer-facing role, preferably in a data center or related technical environment
Strong understanding of data center operations and infrastructure
Excellent communication, interpersonal, and problem-solving skills
Ability to manage multiple priorities and work effectively in a fast-paced environment
Proficiency in Microsoft Office Suite and CRM software

Job Responsibility

Serve as the primary point of contact for customer operational needs within the data center
Act as an onsite liaison between Customer and Critical Facilities team to address customer requests, resolve issues, and ensure consistent customer experience and support
Facilitate the provisioning of new team members and devices within the customers system, ensuring efficient onboarding and access to necessary resources
Manage and train onsite team in all Customer systems and processes to include site access, and others
Manage relationships with key vendors, including contract management, performance monitoring, and issue resolution
Ensure all vendor contracts are current, cost-effective, and aligned with customer service standards
Maintain accurate and up-to-date vendor documentation, including Certificates of Insurance (COIs) and W9 forms, in a centralized and easily accessible repository
Develop and deliver regular customer reports, including monthly and annual reports, to provide transparency into service delivery, performance metrics, and operational status
Manage operational onsite programs to include compliance, incident management, environmental health and safety (EHS) reporting, and support for onsite audits

What we offer

Comprehensive benefits package with generous 401k matching and immediate vesting
Exciting opportunities for career growth
Robust health and wellness program
Competitive time off policy (3 weeks + 12 holidays)
Positive work culture, prioritizing employee well-being, long-term relationships, and career advancement
Opportunity to work at a brand-new data center on the cutting edge of technology and industry
Relocation assistance available

Fulltime

Senior Representative I, Customer Solutions

This role is a key member of our sales team based in Manila, focused on finding ...

Location

Philippines , Metro Manila

Salary:

Not provided

ServiceRocket

Expiration Date

Until further notice

Requirements

Typically requires a minimum of 6 years of related experience with a Bachelor’s degree
or 4 years and a Master’s degree
or equivalent experience
Proven track record of closing large complex enterprise deals
Atlassian technology knowledge and experience is a huge plus
Proven track record working in B2B environments/marketplaces
Experience in working with Tech or IT Services companies
Experience in developing strategic customer relationships and partnerships
Excellent communication, presentation and negotiation skills
Self-motivated, results-oriented and driven to exceed expectations

Job Responsibility

Build and maintain lasting relationships with customers and partners by understanding their focus, anticipating their needs, and solving their problems
Perform prospecting activities such as cold calling and networking
Generate leads, manage pipeline, update forecast, develop and execute account plans
Close opportunities to achieve sales targets
Follow up with customers regularly to ensure needs are being met and to identify opportunities
Maintain CRM and accounts plans for customers and prospects
Coordinate internal and external resources to improve customers' experience
Stay current with ServiceRocket's offerings and industry trends
Host product demonstrations, webinars and other online events to educate customers and prospects
Illustrate the value of ServiceRocket's products and services to create growth opportunities

What we offer

Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit
Stock options: you have the opportunity to participate in the ownership of the company
Health insurance: we support you and your family–your well-being matters
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location
Career pathways program: you can grow horizontally, vertically, or any way you want
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture

Fulltime

Senior Representative I, Customer Solutions

This role is a key member of our sales team, focused on finding and driving both...

Location

Australia , Sydney

Salary:

Not provided

ServiceRocket

Expiration Date

Until further notice

Requirements

Typically requires a minimum of 6 years of related experience with a Bachelor’s degree
or 4 years and a Master’s degree
or equivalent experience
Proven track record of closing large complex enterprise deals
Atlassian technology knowledge and experience is a huge plus
Proven track record working in B2B environments/marketplaces
Experience in working with Tech or IT Services companies
Experience in developing strategic customer relationships and partnerships
Excellent communication, presentation and negotiation skills
Self-motivated, results-oriented and driven to exceed expectations

Job Responsibility

Build and maintain lasting relationships with customers and partners by understanding their focus, anticipating their needs, and solving their problems
Perform prospecting activities such as cold calling and networking
Generate leads, manage pipeline, update forecast, develop and execute account plans
Close opportunities to achieve sales targets
Follow up with customers regularly to ensure needs are being met and to identify opportunities
Maintain CRM and accounts plans for customers and prospects
Coordinate internal and external resources to improve customers' experience
Stay current with ServiceRocket's offerings and industry trends
Host product demonstrations, webinars and other online events to educate customers and prospects
Illustrate the value of ServiceRocket's products and services to create growth opportunities

What we offer

Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit
Stock options: you have the opportunity to participate in the ownership of the company
Health insurance: we support you and your family–your well-being matters
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location
Career pathways program: you can grow horizontally, vertically, or any way you want
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture

Fulltime

Customer Solutions Center Lobby Coordinator

At STERIS, we help our Customers create a healthier and safer world by providing...

Location

United States , Mentor

Salary:

39312.50 - 50875.00 USD / Year

STERIS

Expiration Date

Until further notice

Requirements

High school diploma or GED is required
3+ years of customer service experience is required
Excellent written and verbal communication skills
Excellent problem solving skills and judgment
A self starter and ability to managing numerous tasks at the same time independently
Strong organization and planning skills as well as attention to detail
Ability to adapt quickly to changing schedules, needs and requirements of CSC Customers, guests, and contractors
Demonstrates a professional and positive approach in all interactions (Customers, employees, vendors suppliers)
Understands, enjoys and is comfortable and confident working with various types of technology – including Microsoft Integration, IT Platforms and security equipment
Strong skills in Microsoft Excel, Word and PowerPoint

Job Responsibility

Greet and register visitors (utilizing our visitor management system) and advise appropriate employee of Customers, visitors and contractor’s arrival
Provide safety awareness briefing to incoming Customers, visitors and contractors through the safety video, evacuation procedures and briefing materials
Brief Customers and visitors regarding the corporation’s Visitor and Contractor Policies, Facility and Safety awareness
Assist with onboarding acitivites at the Mentor Campus, including badge creation in System Galaxy, access control setup, and seating management workflows in Eptura
Complete purchase requisitions in Oracle iProcurement for Mentor Facilities expenses and support additional projects managed by the Global Facilities and Real Estate Team
Ensure the entire lobby area is always organized, neat and efficient
Train new lobby relief employees as required on appropriate lobby activities and procedures
Provide administrative and coordinator assistance to Global Facilities and Real Estate, and Customer Solutions Center employees. This would include proficiency with Microsoft Office Word, PowerPoint, Excel, applications
Assist with utility service management, including service coordination, addressing disruptions and maintaining accurate documentation across all sites
Support and coordinate the Evacuation Accountability Documentation

What we offer

Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental, and Vision benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity & Parental Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career

Fulltime

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Customer Solutions Officer

Job Description

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