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The Customer Solutions Engineering Manager leads a multidisciplinary engineering team responsible for the development and deployment of customized System Level Test (SLT) solutions. This role serves as the bridge between advanced platform design and high‑volume manufacturing environments—ensuring that every custom modification meets the rigorous reliability standards of semiconductor testing.
Job Responsibility:
Lead the engineering effort to adapt SLT base equipment platforms for unique customer device configuration and test execution needs
Develop custom test site designs, including slot configuration, SLT board support, DUT thermals, and automation solutions
Collaborate with customers, applications engineering, and software teams to build software specials, data processing flows, and custom test execution capabilities
Build and oversee material demand planning, custom hardware builds, testing, and deployment activities for customer‑specific solutions
Support on‑time field deployment and production readiness of customized systems
Partner cross‑functionally with Product Marketing, Core Engineering, Project Management, Product Support, and Manufacturing
Mentor and guide a matrixed engineering team, fostering technical excellence and agility
Ensure technical risks are identified early with comprehensive mitigation strategies in place
Requirements:
Bachelor’s or Master’s degree in Electrical, Mechanical, or Systems Engineering or equivalent experience
10+ years of experience in semiconductor capital equipment
3+ years in a leadership role managing complex, multidisciplinary engineering projects
Primary experience: Leading engineering development for semiconductor capital equipment or complex mechanical/electrical systems
Primary skill: Strong technical leadership with the ability to balance technical depth and business priorities
Secondary skill: Cross‑functional collaboration with engineering, manufacturing, and customer‑facing teams
Additional experience in hardware/software integration, system reliability, and custom product configuration
Individual soft skills: Exceptional communication, analytical thinking, and problem-solving abilities
Team soft skills: Mentorship, influence without authority, and fostering an agile engineering culture
Nice to have:
Experience in System Level Test environments
Experience supporting global customers and deployments
What we offer:
Medical
Dental
Vision
Flexible Spending Accounts
Retirement savings plans
Life and disability insurance
Paid vacation & holidays
Tuition assistance programs
Discretionary bonus(es) based on financial performance