Customer Solutions Engineer, Illumination Jobs

TactoTek

Location:
United States, Detroit

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Customer Solutions Engineer, Illumination at TactoTek, you will play a key role in enabling customers to realize the full potential of IMSE® technology in their applications. Acting as the strategic and technical bridge between our customers and TactoTek’s multidisciplinary engineering teams, you will support customer adaptation efforts from early ideation through prototyping to production readiness. You will drive the integration of innovative IMSE-based solutions by combining deep technical understanding of illumination design with a strong customer focus. Your responsibilities include concept creation, executing optical simulations, and contributing to design feasibility, all while ensuring solutions meet functional, aesthetic, and manufacturable requirements. In addition to your engineering and advisory tasks, you have an opportunity to manage customer projects, coordinating internal and external stakeholders, tracking milestones, managing risks, and ensuring successful technical delivery within agreed timelines and scope. This is a role that blends project management, application engineering, and customer engagement, ideal for someone who thrives at the intersection of technical depth, structured execution, and practical application in real-world customer environments.

Job Responsibility:

Serve as the primary technical liaison to customer R&D, design, and manufacturing teams—advising on how IMSE® can be adapted to meet specific application goals
Concept, simulate, and develop integrated lighting solutions using IMSE® technology, ensuring optical performance, homogeneity, and manufacturability
Conduct or support optical simulations (e.g., Speos or LightTools) to validate concepts and provide technical insight during design discussions
Lead or contribute to prototype development, evaluating feasibility from both a technical and production standpoint
Collaborate closely with internal experts in optics, electronics, mechanics, and manufacturing to deliver high-quality outcomes
Support customer workshops, technical reviews, and pre-sales engagements by translating customer requirements into actionable engineering tasks

Requirements:

Degree in Optical Engineering, Electronics, Mechanical Engineering, or a related field
Native English, other languages are a plus
Minimum of 3 years (ideally 5 years) of experience in illumination or optical design in the automotive sector with exposure to cross-functional project management
Hands-on experience with optical simulation tools (Speos, LightTools, etc.)
Good understanding of optical theory and its practical applications
Basic understanding of plastic injection molding and elementary tool design
Basic knowledge of FMVSS and ECE lighting regulatory requirements
Logical and facts & data-based analysis skills, familiar with DFMEA, PFMEA, Feasibility study processes, particularly for plastic and film-based technologies
Excellent communication and presentation skills, with a strong ability to build trust and credibility with customers
Adaptability and a customer-centric mindset in a fast-paced, innovative environment
Ability to work independently while being a strong team player as well

What we offer:

We are a fast-growing, modern company at the forefront of IMSE® technology
You'll collaborate with world-leading IMSE experts and globally recognized brands, driving innovation in next-generation electronics
At TactoTek, employees are empowered to take responsibility for their work, contribute proactively, and actively shape the evolution of their role over time
Work-life balance comes naturally—our flexible work environment and remote-friendly culture have been part of our DNA long before it became the norm
We offer a competitive compensation package, and the opportunity to be part of a team redefining how electronics are designed and manufactured

Additional Information:

Job Posted:
December 12, 2025

Work Type:

Hybrid work

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Customer Solutions Engineer, Illumination