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Customer Solution Strategist

United Kingdom, London · Job Posted May 04, 2026
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Job Description

As a Customer Solution Strategist, you will be the primary visionary for our most significant enterprise accounts. You aren’t just answering RFPs; you are redefining how C-level executives (CFOs, CHROs, and CIOs) view their business future. You will bridge the gap between 'what is' and 'what is possible,' orchestrating complex internal and external teams to ensure our customers don't just buy a product—they realize a transformation.

Job Responsibility

  • Strategic Advisory & Executive Partnership
  • C-Suite Relationship Management
  • Provocative Thought Leadership
  • Solution Strategy & Transformation Orchestration
  • Long-Term Roadmap Development
  • Custom Innovation
  • Value Realization & Growth Engineering
  • Architecture White Space Identification
  • Adoption & Churn Mitigation
  • Internal Advocacy & Operational Leadership
  • Account COO
  • Product Feedback Loop
  • Strategic Programs

Requirements

  • 5+ years in a similar role customer facing role, HCM product focus
  • Broad Workday Knowledge
  • Strategic Thinking
  • Farmer Mindset
  • Challenger Mindset
  • Growth Mindset
  • Workshop Facilitation
  • Active Listening & Empathy
  • Master Storytelling

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