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Teradata Logo Teradata · IT - Software Development

Customer Solution Architect

United States, Portland · Job Posted May 27, 2026
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Job Description

The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.

Job Responsibility

  • Customer Advocacy and Relationship Leadership
  • Adoption and Innovation
  • Technical Opportunity Progression
  • Technical Influence and Execution

Requirements

  • Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends
  • Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role
  • Must have experience with Cloud technologies such as AWS, Azure and Google Cloud
  • Must have knowledge of the competitive landscape and an understanding of Teradata’s differentiators
  • Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels
  • Possess the ability to multi-task and manage competing priorities across multiple customers
  • Demonstrate excellent organizational and people skills
  • Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline

What we offer

  • healthcare
  • life and disability insurance plans
  • 401(k)-retirement savings plan
  • time-off programs
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