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Teradata Logo Teradata · IT - Software Development

Customer Solution Architect

United States, Dallas · Job Posted June 15, 2026
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Job Description

The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.

Job Responsibility

  • Customer Advocacy and Relationship Leadership
  • Adoption and Innovation
  • Technical Opportunity Progression
  • Technical Influence and Execution

Requirements

  • Excellent verbal and written communication skills
  • Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends
  • Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role
  • Must have experience with Cloud technologies such as AWS, Azure and Google Cloud
  • Must have knowledge of the competitive landscape and an understanding of Teradata's differentiators
  • Demonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels
  • Demonstrate excellent organizational and people skills
  • Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline
  • Ability to identify and engage with new customer contacts (i.e. Hunter Sales Skills)
  • A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders
  • Strong analytical and problem-solving skills
  • Ability to multi-task and manage competing priorities across multiple customers

Nice to have

Knowledge in Healthcare and Life Sciences is a plus

What we offer

  • health care
  • life and disability insurance
  • retirement savings
  • time-off programs
  • 401(k)-retirement savings plan
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