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Customer Solution Architect- Robotics & Drones

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Aptiv plc

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Location:
United States , Boston ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

170000.00 - 200000.00 USD / Year
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Job Description:

We are building a new Robotics business at Aptiv, focused on Autonomous Mobile Robots (AMRs) and Drones for warehouse, industrial, and adjacent markets. We’re looking for a Customer Solution Architect who will be the primary technical interface to our customers and partners. You’ll help AMR/drone OEMs and integrators evaluate, integrate, and debug Aptiv’s sensors, perception software, and robotics platform – from first PoC through pilot and production.

Job Responsibility:

  • Act as the primary technical contact for selected AMR/drone OEMs, integrators, and partners
  • Lead technical discovery and solution definition: organize and prepare for customer facing technical workshops, understand customer use cases, constraints, and success criteria and map them to Aptiv’s offerings
  • Support PoC and pilot deployments, including sensor installation, software bring-up, and troubleshooting on customer platforms
  • Partner with Head of Business Development, Product Management, and Finance to shape customer-specific solutions and proposals
  • Contribute to business case development by quantifying technical impact into benefits (throughput, safety, uptime, TCO, etc.)
  • Provide technical inputs to pricing and deal structures (configuration choices, BOM assembly, pre-production engineering effort, deployment complexity)
  • Primary coordinator for RFI & RFP response across respective teams, including drafting technical content, solution diagrams, effort estimates, validated BOM cost estimations, & initial price guidance
  • Join customer pre-sales meetings and workshops to represent the technical solution and address detailed engineering questions
  • Capture field feedback (gaps, UX issues, performance pain points) and feed it into Product Management and Architecture
  • Contribute to application notes, reference designs, and best-practice guides for common robot platforms and use cases
  • Help shape evaluation kits and demo setups that make it easier for new customers to get started
  • Deliver technical trainings, workshops, and demos for customer engineering teams and internal stakeholders
  • Create and maintain integration guides, FAQs, and troubleshooting playbooks
  • Support trade shows, conferences, and customer demo days as the hands-on technical expert

Requirements:

  • Bachelor’s degree in Electrical/Computer Engineering, Robotics, Computer Science, or equivalent practical experience
  • 10+ years of experience in a field application / solutions engineering / robotics integration role or similar customer-facing technical position
  • Hands-on experience with real robots (AMRs, AGVs, drones, industrial robots) or embedded systems in production or pilot environments
  • Solid skills in Linux and at least one programming/scripting language (C++ and/or Python)
  • Practical experience with ROS / ROS 2 (building, running, and debugging nodes, topics, launch files, etc.)
  • Working knowledge of one or more robotics sensors: lidar, radar, cameras, IMUs, encoders, safety sensors
  • Demonstrated experience in pre-sales or solutions engineering, supporting technical proposals, PoCs, or business case discussions with customers
  • Comfortable discussing basic ROI/TCO concepts and translating technical features into customer value
  • Strong communication skills and ability to explain complex technical topics to mixed technical/non-technical audiences
  • Strong financial acumen to support business case assembly
  • Proven ability to drive the coordination of multiple stakeholders towards a common mission
  • Willingness to travel to customer sites, test facilities, and field trials (typically ~25–40%, with some flexibility)

Nice to have:

  • Experience with warehouse / industrial automation and safety-relevant applications
  • Familiarity with heterogeneous compute SoCs, hardware acceleration, and deployment of perception/ML workloads
  • Exposure to functional safety or industrial safety standards (e.g., ISO 13849, ISO 3691-4, IEC 61508, or ISO 26262)
  • Experience with simulation tools (Gazebo, Isaac Sim, Webots, or similar) for regression and scenario testing
  • Prior work in a robotics platform company supporting OEMs and integrators

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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