Customer Site Operations Support Job at Apex Systems (Oklahoma City)

Customer Support Operations Specialist

At Infinidat, we help enterprises and service providers empower their data-drive...

Location

Israel , Herzliya

Salary:

Not provided

Infinidat

Expiration Date

Until further notice

Requirements

Availability for 5 shifts a week, including nights and weekends
Client-oriented
Team player
Fast learner, independent and detail-oriented
Technology-oriented with analytical thinking and problem-solving skills
Fluent English (both written and verbal)
Great communication skills, loves working with people of all kinds
Experience in hardware\software support - An advantage
Experience in similar roles - An advantage

Job Responsibility

Initiate and manage all on-site customer activities - logistically and operationally
Engage with a variety of teams and interests (Tier-3 Support, Technical Advisers, Global Operations etc.)
Provide initial assistance to incoming phone calls and email queries related to our product
Maintain and constantly improve an internal knowledge base and workflows

Site Operative

We’re looking for a friendly and reliable Site Operative to join our recycling c...

Location

United Kingdom , Tonbridge

Salary:

26280.26 GBP / Year

Commercial Services Group

Expiration Date

Until further notice

Requirements

A can-do attitude and willingness to learn on the job
Strong customer service skills and confidence in dealing with the public
Ability to work independently and manage your time effectively
Flexibility to work weekends—this role is specifically for Saturdays and Sundays
A keen eye for safety and cleanliness on site

Job Responsibility

Supporting the public with safe disposal of household waste and promoting effective recycling
Greeting customers and maintaining a helpful, positive attitude
Keeping the site clean, safe, and compliant with health & safety regulations
Using digital devices to manage bookings, vouchers, and electronic payments
Reporting safety issues promptly to site management
Performing regular cleaning tasks including sweeping, litter picking, and spill control
Reinforcing site rules and promoting responsible site usage
Wearing a body camera (provided) to support site safety for both staff and customers

What we offer

25 days annual leave (pro rata) plus bank holidays
An additional day off for your birthday
Access to retail and gym membership discount schemes
Life assurance coverage and health cash plan
Opportunities to gain recognised training and qualifications
A supportive team culture with room for growth

Fulltime

Customer Support Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

Australia , Port Melbourne

Salary:

Not provided

Boeing

Expiration Date

January 12, 2026

Requirements

Strong Customer Support experience
Ability to understand customer's organisation, processes, policies and procedures, products, requirements, capabilities, practices, support resources, preferences, constraints, etc.
Ability to understand the big picture and the inter-relationships of all positions and activities in the system
Experience with improving existing conditions and processes
Discovers new opportunities and solutions for problems
Full, unrestricted working rights in Australia

Job Responsibility

Main point of contact for all customer queries
Monitor and coordinate on-time delivery of all spare orders and maintain delivery metrics for BAA spares to support seamless operational readiness
Manages all spare requirements for the BAA site, including contract reviews, Sales Order processing, internal stakeholder management and follow through to ensure customer requirements are met
Analyses customer data regarding ordering and/or delivery of spare parts and provisioning products or related services
Analyses customer spare parts requirement inquiries, facilitates responses and resolving delivery problem
Creates and monitors performance metrics. Creates, maintains and advances customer relationships
Develops an understanding of customer's culture and business strategies

What we offer

Competitive base pay and incentive programs
Industry-leading tuition assistance program pays your institution directly
Resources and opportunities to grow your career
Up to $10,000 match when you support your favorite nonprofit organizations

Operations Support Specialist

The Operations Support Specialist (OSS) is a lead position and an integral part ...

Location

United States , Malone

Salary:

26.61 - 31.68 USD / Hour

The University of Vermont Health Network

Expiration Date

Until further notice

Requirements

Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary
Minimum of one year of experience in a relevant healthcare setting

Job Responsibility

Assist the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff
Provide functional guidance to the administrative staff and act as a liaison between the providers and staff
Assist in developing and implementing improvements in their site by making recommendations to processes, staffing, resource utilization, scheduling, and other activities with the goal of improving service to our patients
Direct the workflow of support staff and is responsible for ensuring all key operational metrics are monitored and performance goals achieved
Responsible for escalating any issues beyond their scope to the Practice Supervisor

Fulltime

Site Operations Manager

Contribute to the achievement of the site annual business plan by effectively ma...

Location

United Kingdom , Dartford

Salary:

Not provided

Arriva London South Limited

Expiration Date

Until further notice

Requirements

To become a Transport Manager on the Operators Licence
To be the Site Accountable Manager
Demonstrate the Arriva Values and Leadership Mindset
A proven track record of management responsibilities of an operational facility, with relevant P&L ownership, driving revenue, controlling costs and maximising EBIT%/Profit
Experience of leading, managing, motivating and developing large high performing teams across multiple sites
Background in a customer facing environment, capable of understanding and developing customer satisfaction and managing dispute resolutions
Demonstrable experience in creating a safe and continuously improving working environment
Capable of translating the sites strategic and annual deliverables into effective and translatable plans, driving the execution relentlessly through strong governance and a “go & see” approach which ensures sustainable change
Experience of working in partnership with Trade Unions

Job Responsibility

Contribute to the achievement of the site annual business plan by effectively managing the day-to-day operation of bus services so that customer needs are met, and service delivery and performance targets are achieved efficiently and within budget
Demonstrate effective and motivational leadership of the operational teams to ensure delivery of a safe and regulatory compliant operation, whilst seeking continual improvement of customer and colleague experience
Promote the Arriva Values to create an inclusive working environment reflective of the communities we serve
Health and Safety – responsibility for ensuring adequate organisation and arrangements exist for the effective implementation of the Company Health and Safety Policy, and ensuring compliance with all statutory obligations
Customer – ensure site team deliver excellent service delivery in accordance with stakeholder requirements, Company Policies and Procedures
Establish and maintain business relationships critical to local performance
Understand customer needs and embrace partnerships with Local Authorities
People - Develop and support an organisational culture that embodies the values of Arriva and promotes Equality, Diversity & Inclusion (ED&I)
Ensure that the site has the required level of resource, capability, and competence
Lead, manage and motivate colleagues to maximise contribution and ensure effective collaboration

Fulltime

Vp, Customer Service Operations & Monitoring

We’re seeking an enterprise-level operational executive to lead two of the most ...

Location

United States

Salary:

270000.00 - 290000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

10+ years leading senior leaders in large-scale, multi-layered service operations (contact centers, monitoring centers, emergency response, consumer experience organizations, or similar environments)
Demonstrated success driving excellence across distributed teams serving millions of customers or transactions, with a strong focus on end-to-end consumer experience
Deep experience influencing the functions that enable operational success (WFM, QA, L&D, routing, analytics) through their respective leaders, ensuring a consistent and high-quality consumer journey
Strong track record of partnering with Technology and AI teams on automation, virtual agents, and large-scale operational workflows that elevate both efficiency and consumer experience
Advanced analytical, financial, and operational judgment with the ability to synthesize KPIs into actionable strategy that improves performance and consumer outcomes
Steady, decisive leadership style suited to high-stakes, fast-moving, safety-critical environments, with a commitment to delivering an exceptional consumer experience at scale

Job Responsibility

Lead and develop the senior leadership teams overseeing the CX Contact Center (~500 internal FTEs + ~400 BPO) and the Monitoring Center (~200 internal FTEs + 800K subscribers supported via wholesale monitoring partner)
Set long-term strategic direction for large-scale service operations, translating enterprise goals into operational roadmaps
Build a unified culture of accountability, trust, coaching, and continuous improvement across distributed, high-volume environments
Strengthen leadership capability through executive development, succession planning, and rigorous talent evaluation
Guide senior leaders of support, loyalty, and sales operations to deliver exceptional service levels, customer satisfaction, and business outcomes
Direct the senior leadership of the Monitoring Center to ensure accuracy, dispatch quality, emergency readiness, and compliance across 24/7 operations
Ensure both organizations operate with consistency, clarity, and operational discipline while managing high transaction volume and rapid change
Lead the senior leaders accountable for Workforce Management, Quality, Learning & Development, and Channel Strategy to ensure their teams are enabling operational success
Influence how WFM forecasting, capacity planning, and staffing strategies support organizational targets
Ensure QA insights, L&D programs, and operational analytics are effectively leveraged by CC and Monitoring leadership teams

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Operations Support Specialist

The Operations Support Specialist provides day-to-day technical and administrati...

Location

United States , Germantown

Salary:

20.00 - 25.00 USD / Hour

Chickasaw Nation Industries, Inc (CNI)

Expiration Date

Until further notice

Requirements

Must be US Citizen
Must be able to obtain and maintain the required customer badge for access to systems, facilities, equipment and property
Associate’s Degree (or equivalent) in Business Administration, Management, Information Systems, or other related scientific or technical discipline
Minimum of three (3) years of experience in IT support, technology‑asset management, or related administrative roles

Job Responsibility

Assists Office of Nuclear Energy (NE) staff with computer equipment, mobile devices, and other DOE issued assets as requested
Assists in maintaining NE assets using Departmental database systems
Assists with IT onboarding tasks for new employees and contractors
Provides Adobe Acrobat application support to NE Staff as needed
Assists with EITS monthly billing reviews
Assists with monthly mobile device usage review
Assists with network printers and shredders
Assists NE Hoteling support
Assists with NE Portal SharePoint site updates
Assists with special requests for conference room meetings

What we offer

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off

Fulltime

Network Operations Support Engineer

BluBiz Solutions is currently seeking a talented and ambitious Network Operation...

Location

Australia , Melbourne

Salary:

Not provided

BluBiz Solutions

Expiration Date

Until further notice

Requirements

Strong operational support with some project experience
Strong experience with implementation and maintenance
Strong experience with installations and remote support
Troubleshooting and resolving complex technical issues to critical timeline
Strong experience with Routing and Switching
Meraki (preferred but not needed)
Layer 3 routing technologies including - Routing protocols, ACL's, NAT & PAT, Policy-based routing, Netflow, L3 QoS
Solid and demonstrable knowledge of networking & security fundamentals - OSI Model, common protocols and ports, Layer 1 technologies & hardware
Cisco capabilities are essential
Knowledge and experience with Microsoft Office software tools

Job Responsibility

Provide Networking support to clients including provisioning, monitoring, implementation, troubleshooting and support of Networking operations and related infrastructure
Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail
Take full ownership for managing the incident to resolution within the service level conditions
Provide telephone support to clients and update the relevant systems as per BluBiz procedures
Monitor daily network activities, event alerts, capacity and usage to ensure continued integrity and optimal network performance
Perform network configuration changes to meet customer requirements (Moves, Adds and Changes)
Work with Carriers and suppliers to pre-stage, test and implement network services for new sites
Must be flexible to provide support outside business hours as and when needed
Collect data from Network Monitoring Tool and prepare weekly, fortnightly and monthly reports to identify failures and short-comings and make recommendations for improvements
Ensure that managed infrastructure at client sites are installed, configured, tested and operational and that software is installed and configured according to client requirements

Fulltime

Customer Site Operations Support

Apex Systems

Location:
United States , Oklahoma City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Apex Systems

Location:United States , Oklahoma City

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 11, 2026

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