Customer Services Specialist - Spanish Job at Marriott Bonvoy (Cork)

Customer Services Specialist - Spanish

Marriott International Cork CEC invites you to collaborate with talented individ...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Problem-solving skills
Ability to build rapport easily
Excellent verbal and written skills
Adaptability
Enjoy diversity
Interest in progressing
Spanish language skills (implied by title)

Job Responsibility

Serve guests from around the world
Create an effortless experience
Answer questions about property facilities, services, and room accommodations
Handle incoming contacts for a variety of Marriott brands
Assist customers with booking needs or questions through preferred channels
Process reservation requests
Support basic loyalty and customer care requests
Identify guest reservation needs and follow sales techniques to maximize revenue
Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management
Provide customer support through assistance and guidance in issue resolution

What we offer

Marriott’s Associate Explore rate
Choice of where to work – in centre, remote (within 50-mile radius), or hybrid
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick Leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

Social Media Customer Care Specialist - Spanish Market

We are looking for a proactive, customer-focused individual to join the Content ...

Location

Portugal , Carcavelos

Salary:

Not provided

Smartbox Group

Expiration Date

Until further notice

Requirements

Proven experience in customer service on social media and external review platforms (> 2years)
Strong digital communication and professional writing skills
Ability to handle sensitive situations with diplomacy and professionalism
Autonomous, organized, and responsive in daily message and comment management
Knowledge of the experience gifting or e-commerce sector is a plus
Native Spanish speaker, fluent in English

Job Responsibility

Respond to customer messages and inquiries on social media channels (Facebook, Instagram, LinkedIn, etc.) in a professional and timely manner to strengthen Smartbox’s brand image
Act as a brand ambassador by relaying and reflecting Smartbox’s key PR messages in all public interactions (social media, reviews, and external platforms)
Work closely with the Social Media team to ensure consistent and aligned communication with the brand strategy
Identify recurring issues and propose solutions to improve the customer experience
Provide regular reporting on customer interactions, trends, and key feedback

Fulltime

Bilingual Spanish Customer Experience Specialist

Our team is seeking a dedicated Bilingual Spanish Customer Experience Specialist...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in social services, human resources, or a related field is preferred
Bilingual fluency in Spanish and English, both verbal and written, required
Previous customer service or call center experience, ideally in a nonprofit or community service setting
Outstanding communication, interpersonal, and problem-solving skills
Strong computer skills and the ability to quickly learn organizational systems
Commitment to diversity, equity, and inclusion in all interactions with clients

Job Responsibility

Respond to inbound calls from clients in both English and Spanish, providing information about available services and resources
Assess caller needs, actively listen, and offer tailored referrals to nonprofit and community programs
Maintain accurate records of client interactions and referrals in organizational databases
Uphold confidentiality standards and ensure compliance with organizational policies and procedures
Participate in ongoing training to stay current on available resources and service delivery best practices
Collaborate with team members to improve service quality and share knowledge about community programs
Handle difficult or sensitive situations with empathy and escalate complex cases as necessary

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Specialist

This role is ideal for someone who enjoys helping others, thrives in a fast-pace...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (required)
Background in customer service, call center, or community-based support roles
Strong communication skills with a client-first mindset
Ability to multitask and stay organized in a busy setting
Comfortable learning new systems and processes

Job Responsibility

Serve as a primary point of contact for clients via phone, email, and in-person interactions
Provide guidance, answer questions, and connect clients with appropriate services
Enter and update client information with a high level of accuracy
Coordinate with internal teams to resolve issues and ensure a smooth client experience
Uphold confidentiality standards when handling sensitive information

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Spanish Customer Care Specialist

Do you speak fluently Spanish? Are you seeking the opportunity to take advantage...

Location

Greece , Thessaloniki

Salary:

1100.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

A very good level of the English language
PC literacy
An excellent level of the Spanish language

Job Responsibility

Deliver timely, accurate and professional customer service to all customers by phone, email or chat, in the Spanish language
Provide world-class service to customers in an accurate, efficient and respectful manner
Research and resolve issues reported by the client's end-users
Document all information on customer interaction system according to standard operating procedures

Fulltime

Digital Customer Service Specialist with Spanish

At PPG Global Business Services in Wrocław, we provide high‑quality support to P...

Location

Poland , Wrocław

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Secondary education or higher
Min. 2 years of relevant experience in customer service
Fluency in English and Spanish
Experience handling complex or escalated customer cases
Experience supporting or coaching others is a strong advantage
Customer‑centric and solution‑oriented mindset
Strong communication and problem‑solving skills
Proactive, organized, and detail‑oriented
Strong collaboration skills and a natural team player
Familiarity with MS Office (CRM/Ticketing tools would be a plus)

Job Responsibility

Handle complex and escalated customer inquiries across digital channels (email, phone, chat, messaging platforms, social media)
Deliver professional, accurate, and customer‑focused support to ensure a high‑quality service experience
Act as a subject‑matter expert for digital tools (CRM, ticketing systems, chat platforms)
Support the optimization of digital service workflows and channels
Maintain and enhance knowledge bases, FAQs, and self‑service content
Coach and mentor junior team members, supporting their onboarding and development
Share best practices and contribute to quality monitoring initiatives
Identify recurring issues, propose process improvements, and provide customer insights
Collaborate with Customer Service Managers, Digital Teams, IT, and Product Teams on new tools and process implementations

What we offer

Work in a pet‑friendly office - bring your dog to the office
Multisport card
Private medical care
Lunch card
Office parking options
Annual bonus
Spring, Winter & Holiday Allowance
Discounts on our products
Collaborative, supportive, and inclusive culture

New

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...

Location

United States , Phoenix

Salary:

45000.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor's degree in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
Bilingual (Spanish) is highly preferred
Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Reliable transportation to court attendance is required along with a flexible schedule
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
Strong work ethic with the ability to maintain a high activity level
Must have exceptional internal and external customer service orientation

Job Responsibility

Maintain a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs
Provide court accompaniment and guidance with legal, financial, and medical systems
Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed
Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
Maintain current assessment of victim’s coping and need for further referrals
Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
May accompany victims/survivors to justice proceedings as appropriate
Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems
Conduct community needs assessments and analyzes results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services

What we offer

Health, Dental, Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave
Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
FSA, HRA

Fulltime

Operations Specialist / Customer Service Representative

Robert Half is seeking an Operations Specialist / Customer Service Representativ...

Location

United States , Opa-locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Experience coordinating shipments, invoicing, and inventory preferred
Bilingual Spanish is a plus

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

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Customer Services Specialist - Spanish

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