This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Marriott International Cork CEC invites you to be you, every day. Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers. Bring passion and dedication to your job, and there is no telling what you could accomplish. Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favourite travel company.
Job Responsibility:
Serve guests from around the world
Create an effortless experience
Build raving brand fans
Answer questions about property facilities, services, and room accommodations
Handle incoming contacts for a variety of Marriott brands
Assist customers with booking needs or questions through preferred channels
Process reservation requests
Support basic loyalty and customer care requests
Identify guest reservation needs
Follow sales techniques to maximize revenue
Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management
Provide customer support through assistance and guidance in issue resolution
Maintain open communication with Marriott properties, related company contacts, and third parties
Requirements:
Problem-solving skills
Ability to build rapport easily
Excellent verbal and written skills
Adaptability
Enjoy diversity
Interest in progressing
Spanish language skills
What we offer:
Marriott’s Associate Explore rate
Choice of where to work – in centre, remote (within 50-mile radius), or hybrid
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick Leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance
Travel and bike-to-work schemes
Free health insurance including eye care after 90 days