Customer Services Specialist - Portuguese Job at Marriott Bonvoy (Cork)

Guest Experience Specialist

We are looking for a Brazil-based freelance Guest Experience Specialist to join ...

Location

Brazil

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Fluency in Portuguese and English
Previous experience in hospitality, customer service, or similar roles
Proactive, independent, and problem-solving mindset
Comfortable with digital tools and tech platforms
Available to work European night hours
Positive, resilient, and adaptable in a fast-paced environment

Job Responsibility

Provide fast, friendly, and professional support via email, chat, and phone
Resolve booking-related issues: date changes, payment errors, or double bookings
Act as the first point of contact for guests with active reservations
Coordinate with local teams to solve urgent problems (maintenance, cleaning, Wi-Fi, etc.)
Follow up to ensure guests’ issues are fully resolved
Learn and use GuestReady’s tools and processes to handle cases efficiently
Delight guests by offering tips, arranging special requests, or creative solutions

What we offer

Work fully remotely from anywhere in Brazil
Be part of a multicultural, global team
Gain international experience in travel and hospitality
Learn and grow with continuous training opportunities
Flexible freelance contract — competitive pay and bonuses possible
Supportive and people-focused company culture

Customer Delivery Specialist

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Spain , Barcelona

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Additional language as French, Portuguese or Italian will considered a plus

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Portuguese Customer Care Specialist

Do you speak fluently Portuguese? Are you seeking the opportunity to take advant...

Location

Greece , Thessaloniki

Salary:

1100.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

PC literacy
An excellent level of the Portuguese language
A very good level of the English language

Job Responsibility

Deliver timely, accurate and professional customer service to all customers by email or chat, in the Portuguese language
Provide world-class service to customers in an accurate, efficient and respectful manner
Research and resolve issues reported by the client's end-users
Document all information on customer interaction system according to standard operating procedures

Fulltime

Digital Marketing Support Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in Portuguese
Strong English skills
Knowledge of digital marketing concepts
Experience on paid campaign management is mandatory
Have a degree in Marketing or related field
Have experience in Digital Marketing
Have experience in a Contact Centre, Service program for any Advertising Tech company
Are fluent with any social media products usage and basic understanding of digital advertising
Have a strong customer service-oriented skill
Can work as a team member, as well as independently

Job Responsibility

Provide B2B support to our valued advertisers
Manage product troubleshooting and delivering exceptional customer support related to our advertising offerings
Proactively identify initiatives to enhance our services and elevate the overall user experience
Manage and resolve end-to-end product troubleshooting and customer support for our advertising products, handling inquiries via email and chat channels
Take ownership of query resolution by collaborating with our internal Product Operations and Engineering teams to address all types of general, technical, or product-related questions
Enhance overall Customer Satisfaction metrics by ensuring high-quality service throughout the case journey, providing regular updates at every touchpoint
Maintain strict adherence to service levels across all channels to achieve Best in Class productivity and significantly reduce resolution times for our end customers
Collaborate with in-house technical specialists to educate advertisers on product features and common issues they may encounter

What we offer

Relocation Assistance with Accommodation
Meal vouchers
2 extra salaries
Private health insurance
Monthly Bonus

Fulltime

Cloud Solutions Specialist

Location

Spain , Valencia

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Intermediate or fluent verbal and written English
fluent or native Portuguese
3+ years of technology-related sales or business development experience
A minimum of Fundamentals certification is required, L200 certification is preferred
Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions is required
Bachelor’s degree required, Master’s degree preferred, preferably in computer science, mathematics or engineering
Experience in computer science, mathematics or engineering is a bonus
Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
Understanding of cloud deployment and adoption planning
Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology

Job Responsibility

Secure new customer wins for a cloud: maximize up-sell and cross-sell opportunities with collaboration with Sales Agents and Partner Connection Managers
Present cloud value propositions that align with customer’s business objectives and IT initiatives
Provide technical product overview, offerings and insights pertinent to customer needs and usage scenarios
Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
Execute quick technical feasibility assessments and proposals of developments of the solutions
Develop knowledge of the cloud’s offerings and leverage all training resources
Conduct group and one-on-one trainings across the centre on subjects of expertise
Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue, sales pipeline as well as operational metrics

What we offer

Attractive remuneration with capped sales bonuses
Indefinite contract
Working with a big player in the Cloud industry and gaining specialization in it
Work from Monday to Friday from 9 AM - 05:30 PM
Relocation cost reimbursement for candidates from abroad
Spanish lessons
International team
Stimulating environment
Many opportunities for growth within the company

Fulltime

Order Management Specialist

The role of the Order Management and Billing Analyst (OBA) is to assist the sale...

Location

Brazil , State of São Paulo

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

An exemplary level of ethics
Excellent oral and written communication skills
Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Portuguese language is must
Excellent organization skills and a high level of comfort handling details
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits

Job Responsibility

Assist the sales force in submitting completely accurate order data
Identify all elements of a transaction for analysis
Manage the tasks of reviewing, inputting, and invoicing customer orders
Process hardware, software, subscription, consulting, professional services, and maintenance orders
Use the tools and processes designed for order management and maintain compliance to all corporate policies involving order transactions
Ensure the sourcing of orders follow the expected shipment date as per business needs
Communicate with hardware suppliers and delivery/logistic teams
Support order management process in terms of invoicing based on invoice triggers in our ERP
Ensure all documentation is properly stored in the appropriate systems
Keep apprised of the status of cloud provisioning, and trigger invoicing per customer agreements and orders aligned to our corporate policies

What we offer

We prioritize a people-first culture
We embrace a flexible work model
We focus on well-being
We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are

Fulltime

New

Product & Portfolio Development Specialist

We are EDP, a global energy company present in around 29 markets with a particul...

Location

Portugal , Lisboa

Salary:

Not provided

EDP

Expiration Date

February 02, 2026

Requirements

Degree in Business & Management
Solid experience (2 to 5 years) in billing, processes, financial control, or roles with a strong analytical and operational focus
Proven ability to work in dynamic, multidisciplinary, and multi-project environments
Fluency in Portuguese and English is required
Advanced proficiency in MS Office, with a strong focus on Excel

Job Responsibility

Ensure the management of billing processes for associated energy services (mainly related to assets as a service), in close collaboration with internal operational teams
Define, optimize, and implement operational processes related to billing
Drive continuous improvement initiatives, ensuring greater efficiency, automation, and reliability of workflows
Analyze KPIs, profitability, and billing variances, translating data into insights and strategic recommendations
Prepare reports and documentation to support decision-making
Manage relationships with internal stakeholders, promoting the timely resolution of critical topics and issues affecting stakeholders and customers

What we offer

Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making
Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits
Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility

Fulltime

!

Order Management Specialist

The role of the Order Management and Billing Analyst (OBA) is to assist the sale...

Location

Brazil , São Paulo

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

An exemplary level of ethics
Excellent oral and written communication skills
Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Portuguese language is must
Excellent organization skills and a high level of comfort handling details
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits

Job Responsibility

Assist Sales Teams in securing proper order documentation for execution into systems
Ensure system configuration and pricing on purchase order is consistent with contract
Review contract to determine all elements of the transaction
Add proper product IDs to order for any bundled items (Subscriptions, Hardware, Software, Services, etc.)
Ensure all related orders are built in our systems / ERP for appropriate booking and invoicing
Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies

What we offer

People-first culture
Flexible work model
Focus on well-being
Inclusive environment

Fulltime

Customer Services Specialist - Portuguese

Marriott Bonvoy

Location:
Ireland , Cork

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Customer Services Specialist - Portuguese

Marriott Bonvoy

Location:Ireland , Cork

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Category:
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Contract Type:
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Job Posted:
January 29, 2026