Customer Services Specialist - Portuguese Job at Marriott Bonvoy (Cork)

Guest Experience Specialist

We are looking for a Brazil-based freelance Guest Experience Specialist to join ...

Location

Brazil

Salary:

Not provided

GuestReady

Expiration Date

Until further notice

Requirements

Fluency in Portuguese and English
Previous experience in hospitality, customer service, or similar roles
Proactive, independent, and problem-solving mindset
Comfortable with digital tools and tech platforms
Available to work European night hours
Positive, resilient, and adaptable in a fast-paced environment

Job Responsibility

Provide fast, friendly, and professional support via email, chat, and phone
Resolve booking-related issues: date changes, payment errors, or double bookings
Act as the first point of contact for guests with active reservations
Coordinate with local teams to solve urgent problems (maintenance, cleaning, Wi-Fi, etc.)
Follow up to ensure guests’ issues are fully resolved
Learn and use GuestReady’s tools and processes to handle cases efficiently
Delight guests by offering tips, arranging special requests, or creative solutions

What we offer

Work fully remotely from anywhere in Brazil
Be part of a multicultural, global team
Gain international experience in travel and hospitality
Learn and grow with continuous training opportunities
Flexible freelance contract — competitive pay and bonuses possible
Supportive and people-focused company culture

Customer Delivery Specialist

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Spain , Barcelona

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Additional language as French, Portuguese or Italian will considered a plus

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Portuguese Customer Care Specialist

Do you speak fluently Portuguese? Are you seeking the opportunity to take advant...

Location

Greece , Thessaloniki

Salary:

1100.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

PC literacy
An excellent level of the Portuguese language
A very good level of the English language

Job Responsibility

Deliver timely, accurate and professional customer service to all customers by email or chat, in the Portuguese language
Provide world-class service to customers in an accurate, efficient and respectful manner
Research and resolve issues reported by the client's end-users
Document all information on customer interaction system according to standard operating procedures

Fulltime