Customer Services Representative - Portuguese Market Job at Marriott Bonvoy (Cork)

Senior Specialist, Implementation

Senior Implementation Specialist (Emerging Products). Job Overview: In a custome...

Location

Brazil , Sao Paulo

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Engineering or Business or equivalent work experience
Seven to ten years of “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management
Strong payment transaction processing and industry business principles knowledge
Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles
Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
Candidates must have experience in providing expert solutions support for complex sales opportunities
Must be self-sufficient and able to make the most of opportunities and maintain self-discipline despite setbacks
Must possess familiarity and actual execution experience with standard project management methodologies, practices, and tools
Must have strong command of the technology and its strategic importance to the customers
Must be a fast thinker - able to probe for opportunities as well as assess the strengths and weaknesses of the value propositions

Job Responsibility

Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms
Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology
Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
Define processing set-ups for Settlement / Funds transfer, Interchange, billing and other processing related areas in accordance with MasterCard’s processing standards, specifications and rules
Execute extensive and comprehensive initial end-to-end processing system impact analyses
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
Define, create, maintain and document standard and non-standard key customer processing implementation processes
Provide training to CIS organization, other MasterCard organizations and the customer

Fulltime

Medical Sales Representative

Mantell Associates is currently partnered with a leading CDMO specializing in ge...

Location

Brazil

Salary:

Not provided

Mantell Associates

Expiration Date

Until further notice

Requirements

Bachelor’s degree or higher in Life Sciences, Pharmacy, Biotech, or related field
2-4 years of proven sales experience in pharmaceuticals, biologics, biotech, or medical devices
experience in CDMO or advanced therapy services is a strong plus
Solid understanding of biologics / gene therapy manufacturing services, GMP, regulatory / quality requirements, and value drivers in this specialized space
Strong interpersonal, presentation, and negotiation skills
ability to explain technical services to scientific and commercial audiences
Portuguese fluency required
English proficiency strongly preferred
ability to travel within assigned territory frequently
Based in Brazil, with legal authorization to work

Job Responsibility

Visit hospitals, clinics, biotech & pharmaceutical companies to promote the CDMO’s gene therapy / vector development / GMP manufacturing capabilities
Build and maintain strong relationships with Key Opinion Leaders, research institutions, procurement teams, and decision-makers in the gene therapy and advanced biologics space
Execute sales plans and develop territory strategies to meet or exceed revenue targets, proposals, and contract wins
Clearly communicate technical service offerings, differentiators, turnaround times, quality standards, and compliance credentials to prospective clients
Collaborate with Business Development, Technical/Process Development, Regulatory, and Quality teams to ensure proposals, quotations, and customer expectations are aligned with service and regulatory capabilities
Monitor competitive landscape, market trends, client needs, and customer feedback
feed insights back into marketing/sales strategy
Maintain accurate CRM records, sales forecasts, visit reports, and territory performance metrics

Fulltime

Account Manager

Arcwide is the largest IFS Partner globally. We deliver worldclass IFS Cloud sol...

Location

Portugal , Porto

Salary:

Not provided

Arcwide

Expiration Date

Until further notice

Requirements

Strong experience as an Account Manager, Client Partner, Business Development Manager, or similar role within consulting, IT services, or ERP/enterprise software environments
Proven ability to manage key accounts while driving growth, upsell opportunities, and new customer acquisition
Experience coordinating project delivery teams or cross-functional resources
Demonstrated leadership capabilities: whether through team management, mentoring, or leading account-based teams
Solid understanding of consulting or technology project lifecycles
Strong commercial acumen, negotiation skills, and ability to develop client proposals
Excellent communication skills in Portuguese and English
Ability to build trust-based relationships with clients at all levels, from operational users to executive stakeholders
A proactive, entrepreneurial mindset with the drive to grow Arcwide’s presence in Portugal

Job Responsibility

Manage and grow key client accounts across Portugal, ensuring exceptional service delivery and long-term partnerships
Identify new business opportunities within existing clients and the wider Portuguese market to help expand Arcwide’s presence in the region
Lead business development activities, including pipeline generation, proposal creation, and client presentations
Coordinate internal resources (consultants, delivery teams, and subject matter experts) to ensure successful project execution across multiple accounts
Act as the primary point of contact for clients, managing expectations, resolving issues, and ensuring overall client satisfaction
Work closely with leadership to help scale the Portugal operations, contribute to headcount growth, and support the recruitment of new talent
Provide team leadership by supporting, guiding, and empowering consultants working on your accounts
Collaborate with global and regional colleagues to ensure alignment with Arcwide’s delivery standards and commercial strategy
Represent Arcwide at industry events, networking opportunities, and customer engagements to promote the brand and create new business relationships

What we offer

Competitive Salary - where you are rewarded for both your individual and company performance
Benefits Packages - you will also have access to excellent benefit packages including holidays, private healthcare insurance, pension contributions, wellness programmes, mobile phone and laptop, and much more
Hybrid working – where each team has autonomy to determine their in-person and remote working schedule
Continuous learning – we understand that it is imperative to invest in our people’s development and we ensure that you are always progressing in your career or learning development
Equal & inclusive culture – we are committed to having a diverse and inclusive workforce where each individual feels they belong and can thrive in a work environment with a strong sense of community

Field Sales Representative

Join our Movement and Champion Restaurant Culture! At TheFork we believe that th...

Location

Portugal , Porto

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

Fluent in Portuguese, with a good level of written and spoken English
3–5+ years of experience in a sales role, ideally in an online or technology-driven company
Experience managing outbound sales activities and closing new business
Comfortable working with targets and taking responsibility for results

Job Responsibility

Identify and contact selected restaurants through cold calls, walk-ins and planned meetings
Manage the full sales process, from first contact to closing the deal and publishing the restaurant on TheFork and partner websites
Present and sell TheFork products and services, including promotions, software tools, booking widgets, and training and marketing solutions
Explain clearly how TheFork Manager and the TheFork network can help restaurants grow their business
Manage your own sales pipeline and make regular outbound calls to potential customers
Follow up with prospects, handle questions and objections, and find solutions to move deals forward
Negotiate commercial terms, including rates and margins, and close new business agreements
Represent TheFork professionally in all interactions, both in person and online
Work closely with sales operations, supplier support and account management teams to ensure a smooth onboarding process
Take part in trade events, meetings with partners or internal team meetings when required

What we offer

Lunch vouchers available for each working day
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
A program dedicated to helping you have the best work/life balance
Health insurance fully covered by the company
Life & Disability Insurance at no cost to the employee

Fulltime

Senior Project Manager

Airswift is looking for a Senior Project Manager to work on a permanent contract...

Location

Brazil , Macaé

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Business and/or technical discipline from an accredited university or college
PMP certification
Advanced or fluent English and Portuguese verbal and written communication skills
Minimum of 4 years of experience in project management within the oil and gas industry
Minimum of 3 years of experience in a customer-facing role with leadership responsibilities providing exposure across a wide range of facets including technical, commercial and operational within the oil and gas industry
Possess senior level presence
Demonstrated solid communicator – written and oral
Strong general business and project financial acumen
Ability to work across organizational boundaries and to work in cross functional and cross regional teams – need to influence as well as direct others
Strong interpersonal skills with customers, peers, team members

Job Responsibility

Manage projects involving significant engineering development, third party interfaces and possibly including field testing and installation
Develop influential relationships with target customers at all levels, understand decision making processes
Coordinate, develop and prepare segments of project proposals including customer presentations and negotiations
Provide direction and oversight to project team including engineering, quality assurance, purchasing and cost accounting
Secure and coordinate the services of support organizations including legal, finance, manufacturing, sales and field services
Continuously monitor the project for signs of existing or potential problems and take the lead role to solve or preclude the problem from developing. This may take the form of adding resources, negotiating a change with the customer, revising the plan, etc. as deemed appropriate. Risk and mitigation
Represent the business as the single point of contact for the project’s customer with respect to technical, commercial, schedule, and add-on sales
Develop and negotiate proposals for supplementary work and changes of project scope
Prepare and issue progress reports and presentations to customers and management at senior levels
Coordinate/conduct periodic project review meetings for business leadership

iGaming Digital Media Sales Executive

About North Star Network (NSN) is a global sports and betting media group that b...

Location

Brazil , Sao Paulo

Salary:

Not provided

North Star Network

Expiration Date

Until further notice

Requirements

Fluent in Brazilian Portuguese and English, with excellent written and verbal communication skills
Proven experience in media sales or brand partnerships, including expertise in programmatic and social media monetization
Strong understanding of media platforms : you have a network of contacts in agencies and relevant brands for sports and iGaming
Strong interest in sports and solid understanding of the sports calendar to identify and leverage sales opportunities
Demonstrated ability to meet and exceed sales targets
Ambitious, adaptable, and thrives in fast-paced environments
Proactive, with a solutions-oriented mindset and a passion for building lasting client relationships

Job Responsibility

Monetize Social Media Projects: Develop and execute sales strategies to generate revenue from our existing social media assets : preparing and delivering persuasive sales presentations, media plans, and proposals to secure contracts and upsell additional services
Managing and nurturing relationships with clients across Brazil : negotiate and close deals for sponsored content placements on the media sections of our in-house sites like Trivela, Umdoisesportes, and Lakersbrasil
Understanding clients’ marketing objectives, industry trends, and audience insights to propose tailored media solutions
Run CPM/CPC Campaigns: Manage and optimize CPM (Cost Per Mille) campaigns across our network of sites. Collaborating with internal teams to address operational challenges and customize campaigns for optimal performance
Monetize Media and Social Assets: Identify untapped opportunities to commercialize our media and social media inventory, such as affiliate partnerships, native ads, and custom integrations
Monitoring sales performance, analyzing data, and staying informed about competitor activity and market trends
Conducting regular client check-ins, attending industry events, and representing the company in networking opportunities

What we offer

Work on high-visibility international sports platforms reaching millions of fans
Fully remote role with flexible hours
A diverse, multicultural team that values creativity and collaboration
Career growth opportunities within a fast-growing global organization
A culture of autonomy, innovation, and trust
Competitive salary, based on experience and skills

Enterprise Inside Sales Representative

We are seeking a German speaking Enterprise Inside Sales Representative to join ...

Location

Republic of Ireland , Dublin

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Native or fluent German speaker with C1-level English
Bilingual candidates in French, Italian, Spanish, or Portuguese are also highly desirable
Proven success in outbound B2B, tech, or SaaS sales, with mid-market or enterprise experience strongly preferred
Strong results orientation with the ability to consistently meet and exceed targets
Excellent time management and the ability to prioritize effectively in a fast-paced environment
Demonstrated ability to build trusted relationships with enterprise stakeholders, including senior leaders and C-suite executives
Confident, consultative communication skills with the ability to articulate value propositions to executive audiences
Strong understanding of sales technology and familiarity with CRM and sales tools
Ability to receive and implement feedback to continuously improve performance
Strong problem-solving skills and the ability to adapt quickly

Job Responsibility

Generate and qualify enterprise leads through outbound prospecting, cold calling, email outreach, and social engagement
Manage multiple high-value client relationships with strategic follow-up and a focus on long-term partnership growth
Understand customer needs deeply to deliver tailored solutions and exceptional service
Navigate complex organizational structures to identify business priorities and influence decision-making
Partner with sales and support teams to execute effective sales strategies
Maintain accurate CRM records of sales activities, pipelines, and client interactions
Stay informed on market trends and competitor activity to identify new opportunities
Provide strong support throughout the sales process to ensure a seamless client experience
Achieve and exceed monthly and quarterly sales targets
Participate in regular sales meetings and training sessions to enhance skills and performance

What we offer

Structured training & career development plan
Paid Parental Leave (Up to 6 weeks for Maternity and Paternity)
Paid Childcare/Dependent Care
Education Reimbursement
Comprehensive VHI cover from day 1
Bike To Work Scheme / TaxSaver Leap Card Scheme
Personal Hardship Loan Program
Rockstar Awards, Spot Prizes and Tenure Awards!
24/7 Employee Assistance Program and Modern Health App

Fulltime

Cloud Solution Architect Manager (CSA Manager) - Data & AI

The International Customer Success Organization (iCSU) mission is to incubate, d...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect manager
proficiency in written, reading, and conversational Brazilian Portuguese and English

Job Responsibility

You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as build and grow healthy teams that incorporates a mix of expertise across key workloads through talent management, diversity and inclusion and career development while inspiring and fostering a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams using the Demonstrated Capability Framework
You will coach team to represent the customer/partner to internal teams (e.g., Engineering) to shape products and services, and supports the team in providing insights across the territory and drive the team to leverage feedback to develop strategic and actionable insights and influence product roadmaps by presenting business cases to program managers
You will drive adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance and lead your team to utilize “Well-Architected” framework, for consistent delivery of performance, security, scalability, maintainability, and reliability
You will support the team on removal of blockers and proactively identify and propose resolutions through regular technical reviews to accelerate solution implementations. Identifies patterns in blockers across business areas or territory
You will manage the business (e.g., scorecards, forecasting) by delivering against team targets, achieving business metrics, and ensuring the team delivers on Microsoft's Customer Commitments. Leverage Microsoft and industry insights to position engagement offerings and to fuel new cloud growth with top customers and industry opportunities
You will foster a continuous technical self-learning culture and community sharing of stories by encouraging and empowering the team to share learnings. Leverage market and engagement insights to assist leadership in defining area vision, prioritizing teams' skilling and engagements
You will model how to engage constructively and transparently with the technical and/or business community locally and globally as you participate in management communities and foster a culture of fast and effective learning at all levels and accelerate innovation by coaching teams on delivering best practices IP and providing feedback or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen

Fulltime

Customer Services Representative - Portuguese Market

Marriott Bonvoy

Location:
Ireland , Cork

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2025

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