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Customer Services Representative - German Market

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Ireland , Cork

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Marriott International Cork CEC invites you to be you, every day. Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers. Bring passion and dedication to your job and there is no telling what you could accomplish. Are you a problem-solver or an ‘I can help you with that’ kind of person, who can build rapport easily? Do you have excellent verbal and written skills? Are you adaptable? Do you enjoy diversity? Are you interested in progressing?

Job Responsibility:

  • Process reservation requests received by phone or email
  • Become an expert on Marriott global reservation systems
  • Manage customer queries directly
  • Enhance customer experience
  • Learn effective time management skills

Requirements:

  • Excellent verbal and written skills
  • Adaptability
  • Interest in progressing
  • Problem-solving skills
  • Ability to build rapport easily
What we offer:
  • Sign-on/retention bonus of €2k
  • Choice of where to work (in centre, remote, or hybrid)
  • Discounts with local businesses
  • Flexible Working Arrangements
  • Leave of Absence programme
  • Paid Sick leave
  • Parents Leave
  • Parental Leave
  • Full Paid Maternity Leave
  • Incentive Programme
  • Life Assurance
  • Travel and bike-to-work schemes
  • Free health insurance including eyecare after 90 days
  • Private pension
  • Up to 100% Educational Assistance
  • Employee Assistance Program

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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