Customer Services Manager - Marketing Job at Blu Digital (London)

Sales and Customer Service Manager

Oversees the quality and success of the sales & service/front desk operations of...

Location

United States , Aliso Viejo

Salary:

22.00 - 27.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED is required
Bachelor’s degree preferred
Two or more years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
Lifeguard, CPR/AED and First Aid certification required
Shallow water attendant highly recommended

Job Responsibility

Oversees the quality and success of the sales & service/front desk operations
Provides leadership, discipline and constructive feedback to Front Desk Representatives
Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures
Assists in the management of Front Desk staff
Provides training of Front Desk staff
Provides sales and marketing training
Trains and oversees private party staff
Gains a high level of knowledge and experience in the Links software
Holds monthly meetings with the Front Desk staff and Management
Provides a weekly summary of the Front Desk Notes

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Senior Product Marketing Manager, Service Collection

Atlassian seeks a Senior Product Marketing Manager to drive acquisition, adoptio...

Location

United States

Salary:

145800.00 - 229125.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

5-8+ years of B2B product marketing experience
An understanding of both PLG and sales-led GTM tactics to execute go-to-market plans across the appropriate mix of channels
Enjoy writing unique and compelling content for a diverse set of influencer and executive decision-maker personas
Be a passionate, self-starter with a no-B.S., can-do attitude who likes to make data-informed decisions
Be able to spot opportunities to improve, and have a keen understanding of how to translate customer needs and market demand into messaging, content, and sales enablement to help us meet our key results around revenue, adoption, and expansion
Thrive on teamwork and experience building relationships with peers and stakeholders across marketing, product, sales, and more
Have worked to deliver campaigns that move the needle and turn heads in the market
Experience making data-driven decisions and tracking campaign performance to drive the best results
Can translate projects and initiatives into business impact

Job Responsibility

Drive acquisition, adoption, and expansion of Jira Service Management and Service Collection within our existing customer base
Implement marketing campaigns across all funnel stages for both SMB and enterprise customers
Collaborate with Product Management and demand generation to deliver distinctive campaigns based on product positioning and messaging
Influence our go-to-market strategy for our ITOM capabilities
Implement marketing programs to sustain the momentum and growth of Jira Service Management and Service Collection, encompassing both product-led and sales-led initiatives
Shape our campaign narratives
Drive awareness of Service Collection & differentiators
Design end-to-end campaigns
Partner cross-functionally with a range of stakeholder teams
Craft compelling messaging and positioning used within campaigns to drive awareness, acquisition, adoption, and expansion of Service Collection

What we offer

Health and wellbeing resources
Paid volunteer days

Customer Service Manager

about the company. A global flooring innovator, known for developing, manufactur...

Location

China , Shanghai

Salary:

144000.00 - 180000.00 CNY / Year

Randstad

Expiration Date

January 21, 2026

Requirements

Background from the building materials industry
Must be able to speak Vietnamese, Chinese, English
Should be internationally educated
Must be able to manage a team
Need to focus on inspiring staff and picking up details fast

Job Responsibility

Manage and lead the local commercial team, which includes Customer Service (CS), sample, shipping, product development, and marketing personnel
Inspire the team to quickly grasp new details and quickly pick up new information
Demonstrate the ability to manage team dynamics
Execute Senior Customer Service functions while being ready to the sales
Proactively build and nurture strong relationships with local customers and partners
Provide the necessary support for the production organization (500-600 staff) from the commercial side

Fulltime

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Customer Marketing Manager

Aircall is a unicorn AI-powered customer communications platform used by 22,000+...

Location

United States , Bellevue

Salary:

130000.00 - 160000.00 USD / Year

Aircall

Expiration Date

Until further notice

Requirements

5 years of experience in Customer Marketing, Community Marketing, Lifecycle Marketing, or a related role, ideally within a B2B SaaS environment
Experience building customer advocacy programs
Excellent communication skills, both written and verbal, with an ability to craft compelling customer narratives
Strong understanding of customer journeys, product-led sales, and lifecycle marketing strategies
Analytical mindset with experience using tools like Salesforce, Hubspot (or similar), and customer engagement platforms

Job Responsibility

Advocacy & Community Building: Develop and manage a customer advocacy program, including case studies, testimonials, reviews on 3rd-party sites (such as G2, Trustpilot, and Capterra), and references achieving assigned goals and timelines
In close collaboration with the Field Marketing organization, identify and nurture customer champions to participate in events, webinars, and peer reviews
Foster a sense of community through building a strategy for, and delivering, a Customer Advisory Board, user groups, forums, and customer events (both virtual and in-person)
Voice of the Customer: Manage programs that gather customer feedback (e.g. NPS survey) and share insights with Marketing, Customer Success, and Product teams to inform product development and service improvements
Drive Customer Expansion Through Multi-SKU Strategy: Deploy personalized, multi-channel campaigns across industry, use case and company size segmentations to achieve target objectives for marketing-sourced customer expansion
Partner with product marketing teams to develop go-to-market plans that support our cross-functional partners in Customer Success to achieve topline growth targets for the customer success leadership team
Customer Engagement & Retention: Develop and execute integrated lifecycle marketing campaigns to increase product adoption, engagement, and customer retention
Track customer engagement & retention KPsI, and use lifecycle marketing tactics like email campaigns, nurture programs, behavioral triggers, in-app messaging, and more to drive improvements in assigned KPIs
Create and distribute targeted communications, such as newsletters, product updates, and educational content, to keep customers informed and engaged
Establish and then oversee governance for all customer-facing communications, ensuring consistency, alignment, and adherence to brand guidelines across all channels

What we offer

10 percent annual bonus
Equity
Medical, dental, and vision insurance is 100% covered
401k plan with company matching
Unlimited PTO
Wellness, internet, and childcare reimbursements
Generous parental leave policy

Fulltime

Sr. Customer Marketing Manager

Build and nurture customer relationships with some of our largest and most strat...

Location

United States , San Mateo

Salary:

140000.00 - 200000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

5-8+ years of experience in customer marketing, journalism, or a similar background that combines strong relationship building skills with the ability to conduct in-depth interviews and synthesize insights
Excellent writing and editing skills with an eye for brand tone, clarity, and consistency
Experience proactively building relationships with technical executives and business leaders
Ability to quickly get past the surface level story and to ask the questions necessary to understand the deeper business impact of a product or service
Demonstrated comfort with working with technical concepts and products
Collaborative approach working cross-functionally with communications, sales, and broader marketing teams
Must be willing and able to commute 5 days in office.

Job Responsibility

Work with sales to identify customers whose use of Verkada has transformed their organization in terms of physical safety and/or operational performance
Build meaningful, ongoing relationships with contacts across these customers who would be willing to participate authentically in advocacy activities on an ad hoc basis
Work closely with IT/physical security as well as communications and legal teams at the customer to craft a narrative that positions them as innovative and forward thinking adopters of physical security technology
Write 4-5 external-facing customer stories per quarter as well as develop internal “win-wire” materials for sales enablement
Build and maintain an internal repository of publicly referenceable customer logos and metrics
Work closely with our creative team to build a detailed storyboard for 1-2 video case studies per quarter
Partner with our webinars and field events leads to proactively suggest customers who can be featured in webinars and in live speaking engagements
Partner with creative, communications, and demand generation teams to build assets and amplify our customer stories across both organic and paid channels

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Customer Services Representative - Italian Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott's global reservation systems
Manage customer queries confidently
Enhance customer experience
Resolve issues

What we offer

Marriott’s Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance

Fulltime

Customer Services Representative - German Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott global reservation systems
Manage customer queries directly
Enhance customer experience
Learn effective time management skills

What we offer

Sign-on/retention bonus of €2k
Choice of where to work (in centre, remote, or hybrid)
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

Customer Services Representative - French Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

excellent verbal and written skills
adaptability
interest in progressing
problem-solving skills
ability to build rapport easily

Job Responsibility

processing reservation requests received by phone or email
becoming an expert on Marriott's global reservation systems
managing customer queries
enhancing the customer experience
issue resolution

What we offer

Marriott’s Associate Explore rate
discounts with local businesses
flexible working arrangements
leave of absence programme
paid sick leave
parents leave
parental leave
full paid maternity leave
incentive programme
life assurance

Fulltime

Customer Services Manager - Marketing

Blu Digital

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 12, 2026

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