CrawlJobs Logo

Customer Services Graduate - with Spanish

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

Location Icon

Location:
Tunisia , Ariana

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Responsibility:

  • Responsible for developing and maintaining a strong relationship with designated customers
  • The technical reference for customers in planning and delivering proactive service improvements together with the account team
  • Develop a broad multi-technology expertise, and product & service portfolio knowledge
  • Own the operational relationship with the customer
  • Follow up customer escalations, to ensure a high degree of customer satisfaction
  • Provide consultative advice, collaboration, operational best practices sharing, and have a broad technical understanding of the customer’s business and IT environment
  • Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
  • Proactively proposing improvements and changes to the customers’ IT environment
  • Identify customer needs for additional services that could lead to future service revenue growth
  • Able to motivate a team when needed and enthusiastic about the IT solutions and services that can bring to unlock true customer value
  • A good ambassador for the customer within HPE who works professionally in solving and escalating all kinds of support-related issues

Requirements:

  • First level University Degree or equivalent combination of education and experience
  • Strong communication skills in Spanish and English, both verbal and written
  • Good at relationship-building with a proactive mindset & attitude
  • Understanding of the main principles of Service Management
  • Business oriented with good analytical skills
  • Team player, with a good set of interpersonal skills
  • Can easily take on new knowledge and apply it to real-life situations

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Change Management
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Experience (CX)
  • Customer Feedback
  • Customer Lifetime Value
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Initial extensive onboarding to support you with adjusting to the role
  • Ongoing learning and development
  • Be mentored by at least one senior member of the team
  • Competitive salary and great benefits
  • Great work-life balance including hybrid working and Wellness Fridays initiative
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
July 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Hewlett Packard Enterprise - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Services Graduate - with Spanish

Junior Digital Presales Solution Architect

This role involves providing end-to-end support for sales opportunities, includi...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduated a Bachelor or Master’s degree (Computer Science, Engineering/IT, etc.)
  • 1–2 years of experience in IT industry field and presales solutions support
  • Fluent in written and verbal English
  • Fluent in other foreign language (German, Spanish, French or Italian as a 2nd language) is a strong advantage
  • Fast learner of technology concepts and understanding the purpose of technologies
  • Good analytical and problem solving skills
  • Strong customer service mind-set
  • Sense of urgency to manage time properly when answering to customers
  • Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
  • Result-oriented, self-started, able to achieve goals and objectives
Job Responsibility
Job Responsibility
  • Provides support to sales to provide opportunity solution pricing as per expectations
  • Handles End-to-End pricing solutions in scope for the Solutions Center team
  • Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals
  • Contributes to design for specific deliverables and assists in the development of technical solutions
  • Ensures that incoming deals meet acceptance guidelines
  • Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
  • Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies
  • Develops expertise and practical knowledge of applications for the assigned portfolio
  • Works independently on the assigned tasks
  • Uses appropriate tools to provide support for proposals development
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Call Center Representative

Call Center Representatives for our Taxpayer Service department will manage all ...
Location
Location
United States , North Huntingdon/Irwin
Salary
Salary:
15.00 - 18.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school graduate or have an equivalency certificate (GED)
  • Previous experience in a call center preferred
  • Bilingual with Spanish is a plus
  • Able to think fast, find answers, and respond quickly to caller issues, all with a polite and professional voice and manner
  • Basic computer skills and experience with tracking and recording call information as well as updating profiles / accounts
  • Excellent time management and prioritization skills
  • Excellent at communicating over the phone and handling phone systems
  • Strive to meet and go above personal and team targets and goals
  • Aim for customer resolution
  • Moderate level research
Job Responsibility
Job Responsibility
  • Customer service provided on phone, emails and / or chats
  • Excellent customer care and focus
  • ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience
  • Ability to learn and follow all customer service procedures and policies
  • Utilize knowledge of tax types collected
  • Utilize knowledge of municipalities and school districts for which the client collects taxes
  • Ability to modify address changes and create new accounts in client’s applications
  • Process credit card payments and / or ACH payments
  • Ability to sufficiently memo the client’s applications
  • Expand job knowledge and develop expertise to progress forward in job development
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Junior Digital Presales Solution Architect

The role provides end-to-end support for sales opportunities, ensuring solutions...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduated a Bachelor or Master's degree (Computer Science, Engineering/IT, etc.)
  • 1-2 years of experience in IT industry field and presales solutions support
  • Fluent in written and verbal English
  • Fluent in Spanish or Italian
  • Fast learner of technology concepts and understanding the purpose of technologies
  • Good analytical and problem solving skills
  • Strong customer service mind-set
  • Sense of urgency to manage time properly when answering to customers
  • Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
  • Result-oriented, self-started, able to achieve goals and objectives
Job Responsibility
Job Responsibility
  • Provides support to sales to provide opportunity solution pricing as per expectations
  • Handles End-to-End pricing solutions in scope for the Solutions Center team
  • Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals
  • Contributes to design for specific deliverables and assists in the development of technical solutions
  • Ensures that incoming deals meet acceptance guidelines
  • Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
  • Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies
  • Develops expertise and practical knowledge of applications for the assigned portfolio
  • Works independently on the assigned tasks
  • Uses appropriate tools to provide support for proposals development
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Digital Presales Solution Architect

This role has been designed as ‘Hybrid’ with an expectation that you will work o...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduated a Bachelor or Master’s degree (Computer Science, Engineering/IT, etc.)
  • Experience in a similar field will be an advantage
  • Fluent in written and verbal English
  • Fluent in other foreign language (German, Spanish, French or Italian as a 2nd language) is a strong advantage
  • Fast learner of technology concepts and understanding the purpose of technologies
  • Good analytical and problem solving skills
  • Strong customer service mind-set
  • Sense of urgency to manage time properly when answering to customers
  • Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
  • Result-oriented, self-started, able to achieve goals and objectives
Job Responsibility
Job Responsibility
  • Provides support to sales to provide opportunity solution pricing as per expectations
  • Handles End-to-End pricing solutions in scope for the Solutions Center team
  • Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals
  • Contributes to design for specific deliverables and assists in the development of technical solutions
  • Ensures that incoming deals meet acceptance guidelines
  • Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
  • Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies
  • Develops expertise and practical knowledge of applications for the assigned portfolio
  • Works independently on the assigned tasks
  • Uses appropriate tools to provide support for proposals development
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Digital Presales Solution Architect

This role has been designed as ‘Hybrid’ with an expectation that you will work o...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduated a Bachelor or Master’s degree (Computer Science, Engineering/IT, etc.)
  • Experience in a similar field will be an advantage
  • Fluent in written and verbal English
  • Fluent in other foreign language (German, Spanish, French or Italian as a 2nd language) is a strong advantage
  • Fast learner of technology concepts and understanding the purpose of technologies
  • Good analytical and problem solving skills
  • Strong customer service mind-set
  • Sense of urgency to manage time properly when answering to customers
  • Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others
  • Result-oriented, self-started, able to achieve goals and objectives
Job Responsibility
Job Responsibility
  • Provides support to sales to provide opportunity solution pricing as per expectations
  • Handles End-to-End pricing solutions in scope for the Solutions Center team
  • Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals
  • Contributes to design for specific deliverables and assists in the development of technical solutions
  • Ensures that incoming deals meet acceptance guidelines
  • Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements
  • Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies
  • Develops expertise and practical knowledge of applications for the assigned portfolio
  • Works independently on the assigned tasks
  • Uses appropriate tools to provide support for proposals development
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Permit technician

This position is responsible for specialized processing services for building pe...
Location
Location
United States , Biscayne Park
Salary
Salary:
Not provided
bureauveritas.cz Logo
Bureau Veritas Certification CZ, s.r.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduation from high school or possession of a GED
  • Three (3) years of general clerical experience
  • Minimum of two (2) years in strong customer service
  • Minimum of two (2) years of experience in construction, building, or permitting (preferred)
  • Experience working with permitting type software (a plus)
  • Ability to deal with the general public in a professional, courteous manner
  • Being bi-lingual is a plus (Spanish / Creole)
  • Knowledge of general construction permit processing
  • Knowledge of basic land development and construction permit requirements
  • Knowledge of general permit processing and procedures
Job Responsibility
Job Responsibility
  • Assist homeowners, contractors, or others applying for a permit with routine and technical information related to the issuance of building permits
  • Assist the public in completing applications and other required forms
  • Provide information and guidance regarding procedures for all types of building permits
  • Review permit applications for provisions of all required information and/or documentation
  • Distribute applications for necessary reviews
  • Monitor progress of permit review
  • Verify completion of all required reviews and notify applicant of approved permit
  • Serve as liaison between reviewing agencies and applicant
  • Perform specialized processing functions for permits
  • May be assigned as special liaison with high volume customers
What we offer
What we offer
  • A full range of employee benefits (PTO, medical, dental, vision, 401k, etc.)
  • Fulltime
Read More
Arrow Right

Scheduling Coordinator

Works collaboratively with the CFO and the Billing Manager to reconcile employee...
Location
Location
United States , Feeding Hills
Salary
Salary:
Not provided
aboveall.care Logo
Above All Talent Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be a high school graduate or have a GED equivalency
  • Minimum of 2 years of responsible office experience, preferably in home care
  • Education and/or experience in computer operations/data processing within the past 2 years
  • Maintains a current driver’s license and auto insurance, or can verify reliable transportation while on the job
  • Bilingual (English / Spanish)
  • Visual, hearing ability sufficient to comprehend the English language
  • Excellent written and verbal communication skills
  • Ability to manage effective communication with a variety of personalities
  • Ability to effectively interact with staff, clients and families
  • Ability to effectively problem solve and make independent, appropriate decisions
Job Responsibility
Job Responsibility
  • Reconcile employee work schedules to provide quality care for clients
  • Coordinate staffing and scheduling of field agency personnel to meet client needs
  • Maintain organized employee and client files on a daily basis
  • Manage the branch office in an organized and efficient manner
  • Take on-call duties as a requirement of the job
  • Maintain confidentiality in all aspects of client, staff and Agency information
  • Interact effectively with staff, clients and visitors
  • Exhibit positive interpersonal and telephone communication skills
  • Answer telephones, follow-up on messages, transfer calls
  • Schedule employees to provide client care
What we offer
What we offer
  • Fantastic Office Environment
  • Fulltime
Read More
Arrow Right

Network Engineer

This is a highly technical role providing post-sales remote and on-site support ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering or equivalent Graduates with 8+ years of relevant work experience
  • Ability to speak and write in English and Spanish fluently
  • Strong Interpersonal skills
  • Presentation skills
  • Ability to work well with many levels of customer engineering and management
  • 7+ years of experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments
  • 7+ years experience in managing large technical account activity revolving around network products from multiple vendors
  • Work experience working with Service Providers in the Telco Industry environment
  • Experience in fault isolation logic and techniques
  • Detailed technical experience in the installation and operation of IP Routers Switches and Firewalls
Job Responsibility
Job Responsibility
  • Provide post-sales remote and on-site support of Network products to end-customers in Latam region
  • Develop and maintain expertise on products deployed within customer's network
  • Hold network information gathering workshops with customer
  • Understand customer's organizational structure and network implementation procedures
  • Carry out testing of new designs, features, and functionality
  • Validate patches and fixes to operating software
  • Troubleshoot equipment and network problems
  • Initiate and track TAC cases through to problem resolution
  • Track Return Material Authorizations (RMA's)
  • Analyze network performance in terms of tickets, root causes, common causes, correlation and trends
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Poland Jobs Ireland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy