CrawlJobs Logo

Customer Services Graduate - with Portuguese

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

Location Icon

Location:
Tunisia , Ariana

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Responsibility:

  • Responsible for developing and maintaining a strong relationship with designated customers
  • The technical reference for customers in planning and delivering proactive service improvements together with the account team
  • Develop a broad multi-technology expertise, and product & service portfolio knowledge
  • Own the operational relationship with the customer
  • Follow up customer escalations, to ensure a high degree of customer satisfaction
  • Provide consultative advice, collaboration, operational best practices sharing, and have a broad technical understanding of the customer’s business and IT environment
  • Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
  • Proactively proposing improvements and changes to the customers’ IT environment
  • Identify customer needs for additional services that could lead to future service revenue growth
  • Able to motivate a team when needed and enthusiastic about the IT solutions and services that can bring to unlock true customer value
  • A good ambassador for the customer within HPE who works professionally in solving and escalating all kinds of support-related issues

Requirements:

  • First level University Degree or equivalent combination of education and experience
  • Strong communication skills in Portuguese and English, both verbal and written
  • Good at relationship-building with a proactive mindset & attitude
  • Understanding of the main principles of Service Management
  • Business oriented with good analytical skills
  • Team player, with a good set of interpersonal skills
  • Can easily take on new knowledge and apply it to real-life situations

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Change Management
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Experience (CX)
  • Customer Feedback
  • Customer Lifetime Value
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Initial extensive onboarding to support you with adjusting to the role
  • Ongoing learning and development
  • Be mentored by at least one senior member of the team
  • Competitive salary and great benefits
  • Great work-life balance including hybrid working and Wellness Fridays initiative
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
July 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Hewlett Packard Enterprise - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Services Graduate - with Portuguese

Order Management Analyst - Portuguese and Spanish Speaker

Location
Location
United Kingdom , Frimley
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and Portuguese, written and verbal, with a minimum of conversational Spanish (preferred)
  • Should be of graduate caliber
  • Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
  • Previous experience in customer services and order management experience (desirable)
  • Intermediate level in Word, Excel and Outlook
  • Knowledge of Lean methodology & tools an advantage (desirable)
Job Responsibility
Job Responsibility
  • To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets
  • To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers
  • To maximize collaborative ways of working with trade customers through analysis
  • to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives
  • To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations
  • To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers
  • Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events
  • Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP
  • To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies
What we offer
What we offer
  • Flexible starting and finishing times + 4.5 day working week
  • 33 days annual leave including public holidays due to supporting European countries
  • Profit Share, Pension, Life cover & Health Insurance
  • Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking
  • Newly revamped Gym with free classes and NEW Spin Studio
  • Fulltime
Read More
Arrow Right

Lead Engineer - Professional Services and Managed Services

Customer Solution Centers are made up of teams that provide remote (off-site) se...
Location
Location
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced University degree: post-graduate degree (i.e., Master of Arts/Science, MBA, etc.). Typically 1-2 year completion beyond first level University degree. or equivalent experience
  • 7+ years experience in relevant technologies and customer environments
  • Relevant industry qualification where applicable
  • Excellent verbal and written English and Spanish communication skills. Additional technical communication skills in Portuguese are highly desired
  • Advanced network design skills related to HPE Networking products and technologies (including both legacy Aruba and Juniper products)
  • Prior experience deploying Agentic AI preferred
  • Advanced troubleshooting skills in a technical environment
  • Excellent analytical and problem-solving skills
  • Advanced networking troubleshooting skills
  • Specific knowledge and training with the Aruba and Juniper products. Knowledge of Cisco Systems or other similar vendor products desired
Job Responsibility
Job Responsibility
  • Perform network design, lead implementations, and resolve technical escalations for major/complex incidents
  • Perform Professional Services and Managed Services tasks
  • Coach other engineers
  • Help develop a new delivery center working with established teams in India, Colombia, Costa Rica, and the United States
  • Contribute to the development of innovative principles and ideas
  • Provide highly innovative solutions
  • Lead large, cross-division functional teams or projects that affect the organization's long-term goals and objectives
  • Participate in cross-division, multi-function teams
  • Provide mentoring and guidance to lower level employees
  • Develop strategy and sets functional policy and direction
What we offer
What we offer
  • Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Personal & Professional Development: specific programs catered to helping you reach any career goals
  • Unconditional Inclusion: unconditionally inclusive in the way we work and celebrate individual uniqueness
  • Flexibility to manage our work and personal needs
Read More
Arrow Right
New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...
Location
Location
Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga
Salary
Salary:
Not provided
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
  • A strong record of high-quality teaching and student-centred learning
  • An established or emerging research profile aligned to literacy, curriculum or pedagogy
  • The ability to build productive partnerships and contribute to academic leadership
Job Responsibility
Job Responsibility
  • Lead impactful literacy teaching and research
  • Teach across online and on-campus environments
  • Shape future teachers and education practice
  • Contribute to curriculum innovation
  • Build strong relationships with students and partners
  • Provide academic leadership in literacy education
  • Contribute to the School's research profile
  • Supervise higher degree research students
  • Actively engage with professional, community and government stakeholders
  • At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level
What we offer
What we offer
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...
Location
Location
United States , Endicott
Salary
Salary:
120874.00 - 205486.00 USD / Year
baesystems.com Logo
Baesystems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
  • Demonstrated ability for building strong customer/ stakeholder relationships
  • Strong communication, negotiation, and presentation skills
  • Ability to interpret data and make data-driven decisions
  • Highly adaptable with strong initiative
  • Demonstrated ability to lead and motivate cross-functional teams
  • Knowledge of the global aviation market and regulatory requirements and/ or military aviation market
Job Responsibility
Job Responsibility
  • Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
  • Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
  • Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
  • Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
  • Participates in the support of new business and in the development of proposals
What we offer
What we offer
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • 401(k) savings plan
  • Disability coverage
  • Life and accident insurance
  • Employee assistance program
  • Legal plan
  • Discounts on home, auto, and pet insurance
  • Fulltime
Read More
Arrow Right
New

Finance Business Partner (Research)

Full Time, Fixed Term (12 months). Level 7 - $101,421 to $110,819 p.a. (plus 17%...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
101421.00 - 110819.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 02, 2026
Flip Icon
Requirements
Requirements
  • A degree in Accounting or Finance (professional accounting body membership is desirable)
  • Experience in project budgeting, forecasting and financial analysis
  • Background in management accounting or business partnering within complex environments
  • exposure to government funding or higher education is advantageous
  • Excellent stakeholder engagement skills, with the ability to work effectively with academics and researchers
  • Familiarity with business intelligence systems and dashboard reporting
Job Responsibility
Job Responsibility
  • Partner with academics to deliver strategic financial insights that enable research success
  • Directly influence world-class projects and decisions shaping the future of education and innovation
  • Lead initiatives that enhance financial governance, deliver accurate and timely reporting, and support key projects such as cost-pricing systems and research budgeting
  • Help build financial capability across the University, fostering collaboration and continuous improvement
What we offer
What we offer
  • Flexibility with a 35-hour work week
  • Access to hybrid work arrangements
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Associate Lecturer/ Lecturer in Oral Health

Make a real impact by educating future oral health professionals to serve the ur...
Location
Location
Australia , Wagga Wagga
Salary
Salary:
80046.00 - 134965.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 16, 2026
Flip Icon
Requirements
Requirements
  • A qualification relevant to the discipline and appropriate to the level being applied for
  • Full registration (for teaching/research) as a Dentist or Oral Health Therapist with the Australian Health Practitioner Regulation Agency (Ahpra)
  • Excellent understanding of the clinical practice of oral health therapy, supported by a record of teaching and subject coordination relevant to the discipline and appropriate to the level being applied for
  • Evidence of the delivery of high quality student-centred learning and teaching in oral health therapy and/or general dentistry
  • A record of research activity or capability relevant to the discipline and appropriate to the level being applied for, as outlined in the position descriptions, may facilitate the progression of research opportunities
Job Responsibility
Job Responsibility
  • deliver high-quality teaching, clinical supervision and learning experiences in Oral Health
  • work with students in both clinical and preclinical settings while contributing to curriculum development, industry engagement and community partnerships
What we offer
What we offer
  • Generous support provided to assist with relocating to Riverina’s beautiful Wagga Wagga or surrounds
  • 17% superannuation
  • Fulltime
Read More
Arrow Right
New

Change Analyst

As Change Analyst you will provide specialist change management expertise to sup...
Location
Location
Australia , Albury-Wodonga, Bathurst, Dubbo, Orange, Wagga Wagga
Salary
Salary:
101421.00 - 110819.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 03, 2026
Flip Icon
Requirements
Requirements
  • Relevant qualifications and/or equivalent experience in organisational change and transformation
  • Experienced in applying change management frameworks and methodologies to large-scale/complex organisational initiatives
  • Skilled in analysing change impacts and shaping clear, targeted responses in policy-driven environments
  • Strong communication and interpersonal skills
Job Responsibility
Job Responsibility
  • Provide specialist change management expertise to support the successful planning and implementation of the Models of Engagement and Assessment initiative
  • Lead change analysis, stakeholder engagement planning and adoption activities to enable a sustainable transition to new models of course delivery and assessment.
What we offer
What we offer
  • Competitive salary and benefits including 17% super
  • Flexible working arrangements that support a healthy work-life balance
  • Fulltime
Read More
Arrow Right
New

Postdoc / Research Fellow in Digital Agricultural Futures

We are seeking a Research Associate / Postdoctoral Research Fellow (Level A) or ...
Location
Location
Australia , Mildura
Salary
Salary:
80046.00 - 134965.00 AUD / Year
csu.edu.au Logo
Charles Sturt University
Expiration Date
June 10, 2026
Flip Icon
Requirements
Requirements
  • Level A: A relevant postgraduate qualification (Masters or PhD) or equivalent experience in digital agriculture, irrigation, spatial science or related fields
  • Level B: A completed PhD (or equivalent standing) with demonstrated independent research capability
  • Experience in applied or multidisciplinary research environments, ideally connected to agriculture, education, or regional systems
  • Knowledge of, or interest in, education and training frameworks, workforce development or professional learning
  • Strong communication and relationship-building skills, with the ability to work effectively with researchers, industry and community stakeholders
  • The ability to manage priorities, work independently and collaboratively, and contribute to impactful research outcomes
Job Responsibility
Job Responsibility
  • Preparing the future workforce for digital irrigated agriculture
  • Working closely with academics, industry partners, education providers and communities across the Murray–Darling Basin
  • Contributing to research that explores digital literacy, education frameworks and innovative delivery models for contemporary agriculture
  • At Level A: contributing to research delivery under the guidance of senior researchers, supporting data collection, analysis, stakeholder engagement and co-authored outputs
  • At Level B: taking a more independent and substantive leadership position, leading defined research components, cultivating partnerships, and producing high-quality scholarly and industry-focused outputs
  • Regular interstate travel is required, along with strong collaboration across multidisciplinary and industry-linked projects
What we offer
What we offer
  • 17% superannuation
  • Relocation opportunity to Mildura, VIC
  • Flexible/hybrid arrangements considered
  • Fulltime
Read More
Arrow Right