Customer Services Coordinator - Membership Job at Office Angels (London)

Membership Coordinator

The Membership Coordinator supports the Director of Membership in enhancing memb...

Location

United States , St Simons Island

Salary:

Not provided

Sea Palms St. Simons

Expiration Date

Until further notice

Requirements

Degree in Hospitality, Communications, Marketing, or related field preferred
Experience with tools and platforms such as Canva, Mailchimp, Salto, Members First, Amadeus Salesforce, Microsoft Office, and Jonas (CRM and POS)
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Proficiency in social media management and content creation
Strong customer service skills
Knowledge of club amenities, rules, and benefits
Must speak English fluently
Must possess a valid driver's license and reliable transportation
Ability to run off-property errands with minimal notice

Job Responsibility

Assist the Director of Membership with planning, coordinating, and executing member events
Attend events to ensure smooth execution and take photography for marketing purposes
Create and distribute flyers, brochures, newsletters, and other marketing materials
Maintain regular communication with members through email campaigns, newsletters, and social media
Manage the club’s social media accounts
Support the onboarding process for new members
Maintain accurate and up-to-date records of member information
Assist with processing member payments and updating payment methods
Design, create, and update member forms
Manage member-facing platforms such as the member website, mobile app, and TV portal

What we offer

Medical/Dental/Vision benefits
generous PTO program
points based bonus
daily pay
Employee Referral bonus program
opportunities to advance their career within the company

Fulltime

Temporary Coordinator

We're currently recruiting for a highly organised and proactive Coordinator to j...

Location

United Kingdom , Glasgow

Salary:

15.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong administrative and organisational skills
Excellent communication and customer service abilities
Experience in event coordination and basic financial processes
Confident using CRM or membership databases
Proactive, adaptable, and a strong team player

Job Responsibility

Act as the first point of contact for enquiries, delivering excellent customer service
Coordinate and support regional events, including venue booking, delegate management, and on-site logistics
Provide administrative support to committees, officers, and branches
Maintain and update website content
Manage membership data and generate reports using internal systems
Assist with financial administration, including invoice processing and account maintenance
Create and distribute marketing materials and email communications

What we offer

Direct employment with Office Angels - we're here to support you every step of the way
Access to exclusive discounts with top high street brands
Eye care vouchers and contributions towards glasses for VDU use
Flexibility to explore different industries and roles while maintaining work/life balance

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , Santa Monica

Salary:

25.00 - 28.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School degree or equivalent required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies

Job Responsibility

Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service
Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Enter membership leads and patient demographics into Salesforce
Schedule follow-up appointments for medical evaluations, vaccinations and house calls as appropriate
Address any member questions or concerns promptly and escalate them as needed
Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs
Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distribute mail and facilitating mailing items to members and signing for packages on occasion
Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed
Perform related duties as required

What we offer

Excellent benefits, including healthcare, dental, vision
401K with 3% match
Generous PTO, Sick Time and Observed holidays
Free Sollis Health membership for you and your eligible family members
Employee stock options offering
Annual professional development allocations
Modern, elegant, and high-end work environment

Parttime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , Coral Gables

Salary:

Not provided

Sollis Health

Expiration Date

Until further notice

Requirements

High School degree or equivalent required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies.

Job Responsibility

Greet members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high level of customer service
Manage patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Enter membership leads and patient demographics into Salesforce
Schedule follow-up appointments for medical evaluations, vaccinations and house calls as appropriate
Address any member questions or concerns promptly and escalate them as needed
Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs
Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distribute mail and facilitating mailing items to members and signing for packages on occasion
Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed
Perform related duties as required

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , Palo Alto

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

Associates degree or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies
Exceptional organizational and attention to detail
Excellent communication skills and the ability to work cross-functionally among departments and teams
Tech-savvy with the ability to learn new technology quickly
Ability to think and work independently, effectively, and efficiently as if running your own business unit
Ambitious, strong work ethic, and open to new ideas

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Fulltime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , Palo Alto

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

Associates degree or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies
Exceptional organizational and attention to detail
Excellent communication skills and the ability to work cross-functionally among departments and teams
Tech-savvy with the ability to learn new technology quickly
Ability to think and work independently, effectively, and efficiently as if running your own business unit
Ambitious, strong work ethic, and open to new ideas

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Parttime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Parttime

Front Desk Coordinator

Sollis Health is looking for a passionate, customer service and hospitality-driv...

Location

United States , San Francisco

Salary:

25.00 - 30.00 USD / Hour

Sollis Health

Expiration Date

Until further notice

Requirements

High School Diploma or greater required
1-2 years of previous hospitality and/or medical office experience strongly preferred
Excellent administrative background, especially in managing customers on the phone
Ability to efficiently execute (and often improve) established office routines and policies.

Job Responsibility

Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service
Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation
Conducting temperature checks and COVID screening questions
Entering membership leads and patient demographics into Salesforce
Scheduling follow up appointments for medical evaluations, vaccinations and house calls as appropriate
Addressing any member questions or concerns in a timely manner and escalating them as needed
Answering the Sollis medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
Keeping the office space and the entire clinic clean and presentable meeting Sollis brand standards
Distributing mail and facilitating mailing items to members and signing for packages on occasion
Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed

Fulltime

Customer Services Coordinator - Membership

Office Angels

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 23, 2025

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