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Bravissimo Logo Bravissimo · Customer Service

Customer Services Consultant

United Kingdom, Warwick 12.71 - 12.90 GBP / Hour · Job Posted May 16, 2026
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Job Description

At Bravissimo, we are dedicated to doing the best for our customers. We want big boobed women to feel amazing and we aim to inspire our customers to celebrate their figures and feel good about themselves. Each of our customer service consultants is responsible for helping this to happen. Day to day the job involves answering telephones, responding to live chat messages and having video fitting calls; giving expert fitting and style advice to customers across our product ranges, which includes lingerie, swimwear, and nightwear. You will also process orders on our computer system and answer customer emails and social media messages.

Job Responsibility

  • Answering telephones
  • responding to live chat messages
  • having video fitting calls
  • giving expert fitting and style advice to customers across our product ranges, which includes lingerie, swimwear, and nightwear
  • processing orders on our computer system
  • answering customer emails and social media messages

Requirements

  • You should genuinely love speaking to people and consistently go the extra mile to help others
  • confident in yourself
  • hardworking
  • good attention to detail
  • real enthusiasm for the role

What we offer

  • Up to 25 days holiday
  • The opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6% (depending on length of service)
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years' service
  • Access to new and upcoming products, with the opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
  • Free on-site parking at Bra HQ
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