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Starting salary to £26,000 Increasing to £26,500 after probation. Plus Bonus up to £200 per month. Are you looking for a break into a more office environment type role? A role that rewards good / great performance with monthly bonuses? Perhaps you have a retail or hospitality background but have been thinking about making the move and are just looking for that first opportunity? An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media? A role where you will benefit from the camaraderie of a large team and support of new friends? We are keen to talk with people who bring a customer-focused approach - previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email. Note; this is an office based role, based in our Head Office, Abingdon, Oxon. At the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to 8pm and a weekend on a rota basis (circa 1 every 5 weeks). If you're looking for part time, school hours, afternoon / evenings, or weekends then we are open to discussing to see if / how we can accommodate.
Job Responsibility
Learn first-class customer service approach via phone, email, or social media
benefit from camaraderie of a large team
Requirements
Customer-focused approach
comfortable and confident communicating with people via the phone and email
previous office or contact centre experience not essential
What we offer
Generous employer pension up to 8% matched contribution
Income protection & life assurance
25 days holiday plus bank holidays, holiday purchase scheme, Yay Days and your Birthday off
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events