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Customer Services Assistant

United Kingdom, Countesthorpe 12.40 GBP / Hour · Job Posted January 18, 2026
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Job Description

If you're interested in being part of a passionate, motivated team dedicated to providing excellent service to our customers, members, and communities, keep reading! We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most. As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active environment. Each day offers new experiences and chances to impact and improve the lives of those around you. You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us. We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching and guidance offered to you, opportunity to progress is in your hands.

Job Responsibility

  • Cover different and diverse tasks in a fast-paced and active environment
  • Support the daily running of the store
  • Work on checkouts, the shop floor, house-keeping, date code checking, temperature checks, administration, or the in-store bakery
  • Promote the benefits of membership to customers, helping people to join

Requirements

  • Flexibility in working hours (including availability on evenings and weekends)
  • Pride in appearance and actions
  • Willingness to learn
  • Desire to do and be your best
  • Warm and friendly character
  • Love talking and listening to customers
  • Active participation in the community spirit of the store

What we offer

  • Fantastic colleague discount
  • Retail discounts
  • Colleague Dividend
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Company sick pay
  • Life Assurance
  • Give as you earn
  • iTrent Financial Wellbeing (Wagestream)
  • The Money Co-op
  • Electric Vehicle scheme
  • Share Incentive Plan (SIP)
  • Cycle to Work scheme
  • Holiday buy
  • Company Pension
  • Nous smart assistant

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