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Customer Services Assistant, Permanent, Robertsbridge, £27K, Company bonus, year on year annual leave growth, health care cash back plan, remote location - you will need to drive for this role (free parking on site). Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive environment? Our client, is seeking a Customer Services Assistant to join their vibrant team! As a vital member of the Operations department, you'll play a crucial role in ensuring customers receive outstanding service. If you're proactive, detail-oriented, and dedicated to customer satisfaction, we want to hear from you!
Job Responsibility
Order Processing
Customer Support
Coordination
Logistics Support
Export Assistance
Invoice Issuance.
Requirements
Positive attitude
Attention to detail
Communication skills
Problem solving
Logistics knowledge (preferred)
Previous customer service or administration experience (ideal)
Familiarity with export paperwork and CRM systems (bonus but not essential).
Nice to have
Logistics knowledge
Experience in back-office logistics or stock movement management
Familiarity with export paperwork and CRM systems.