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Customer Services Assistant - Insomnia Barista

United Kingdom, Leicester 12.40 GBP / Hour · Job Posted January 26, 2026
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Job Description

We’re recruiting for new colleagues to join our Insomnia Café. This is an exciting and varied role where no two days are ever the same. A fast paced and fun environment, you’ll get to work with an amazing mix of customers and colleagues to brighten your day whilst you master your coffee making and barista skills. You’ll be part of a welcoming team, delivering the best service and store experience to our customers - proactively engaging with the local community.

Job Responsibility

  • Deliver the best service and store experience to customers
  • Proactively engage with the local community
  • Build expert knowledge of food and drink range
  • Keep the shop well stocked, clean, and organised (behind and in front of counter, shop floor, toilets)
  • Look after the Health and Safety of customers, colleagues, and yourself

Requirements

  • Previous experience working as a Barista (not essential)
  • Positive and enthusiastic attitude
  • Ability to work in a fast-paced environment
  • Ability to maintain high standards
  • Ability to work flexible shift patterns across a seven-day opening
  • Ability to support team on availability

Nice to have

Previous experience working as a Barista

What we offer

  • Fantastic colleague discount
  • Retail discounts via hub
  • Colleague Dividend
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering (3 days/year)
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Company sick pay
  • Life Assurance
  • Give as you earn charity support
  • iTrent Financial Wellbeing (Wagestream)
  • The Money Co-op financial support
  • Electric Vehicle salary sacrifice scheme
  • Share Incentive Plan (SIP)
  • Cycle to Work scheme
  • Holiday buy scheme (up to 1 week extra)
  • Company Pension
  • Nous smart assistant for bills

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