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Customer Services Assistant - Insomnia Barista

United Kingdom, Leicester 12.40 GBP / Hour · Job Posted January 26, 2026
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Job Description

We’re recruiting for new colleagues to join our Insomnia Café. This is an exciting and varied role where no two days are ever the same. A fast paced and fun environment, you’ll get to work with an amazing mix of customers and colleagues to brighten your day whilst you master your coffee making and barista skills. You’ll be part of a welcoming team, delivering the best service and store experience to our customers - proactively engaging with the local community.

Job Responsibility

  • Deliver the best service and store experience to customers
  • Proactively engage with the local community
  • Build expert knowledge of food and drink range
  • Keep the shop well stocked, clean, and organized (behind and in front of counter, shop floor, toilets)
  • Look after Health and Safety of customers, colleagues, and self

Requirements

  • Positive and enthusiastic attitude
  • Ability to work in an environment with frequent audits and due diligence requirements
  • Flexibility to work across a seven-day opening
  • Previous experience as a Barista is beneficial but not essential

Nice to have

Previous experience working as a Barista

What we offer

  • Fantastic colleague discount
  • Retail discounts via hub
  • Colleague Dividend
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering (3 days per year)
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Company sick pay
  • Life Assurance
  • Wellbeing campaign
  • Give as you earn charity support
  • iTrent Financial Wellbeing (Wagestream)
  • The Money Co-op financial support
  • Salary Sacrifice schemes (Electric Vehicle, Share Incentive Plan, Cycle to Work)
  • Holiday buy option
  • Company Pension
  • Nous smart assistant for bills
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