Customer Services Advisor, Office Angels

Customer Services Advisor

Office Angels

Location:
United Kingdom, Towcester

Category:
Customer Service

Contract Type:
Employment contract

Salary:

25000.00 GBP / Year

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Job Description:

As a Customer Services Advisor, you will play a vital role in our customer services team. Your responsibilities will include processing sales orders, addressing customer queries, and collaborating closely with suppliers. Full training will be provided, so don't worry if you're new to the industry!

Job Responsibility:

Receipt & processing of customer orders onto the Sage 200 system
Conduct daily stock takes across our three UK warehouses
Handle customer queries and enquiries with care
Process sales returns and log them on the non-conformance log
Manage daily customer calls
Collaborate with suppliers through B2B Order Processing

Requirements:

Previous customer service experience
Valid driving licence and access to your own vehicle
Proficiency in Microsoft Office (Excel, Word, PowerPoint)

What we offer:

Company pension
Group Life Insurance (4x salary)
Free on-site parking
Employee Assistance Programme (EAP)
Health Cash Plan
Generous holiday allowance: 23 days + bank holidays (plus an additional day after 5 years of service)

Additional Information:

Job Posted:
April 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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