This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is an exciting chance to become part of a highly respected business, where you'll work within a close-knit and welcoming team. As a key member of the customer service department, you'll play an essential role in the day-to-day operations, whether it's answering customer enquiries or resolving issues, your efforts will directly contribute to a dynamic, customer-centric environment. This company thrives on collaboration and is committed to delivering outstanding service to its members.
Job Responsibility:
Delivering exceptional customer service through email correspondence
Handling customer calls and email enquiries, resolving issues efficiently in line with SLA's
Taking ownership of individual enquiries and requests using a ticketing system
Taking ownership of individual tickets and ensure timely resolutions
Collaborating with a small team to manage a high volume of email communications
Requirements:
previous experience in a customer service or administrative based role
confident using Word, Excel, and CRM systems
excellent grammar and writing skills
Nice to have:
Process-driven
Detail-oriented
Resilient
Kind and collaborative
What we offer:
25 days holiday plus extra day for your birthday and 8 bank holidays
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At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
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