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Hunter Gatherer AHP Logo Hunter Gatherer AHP · Customer Service

Customer Services Advisor / Admin Assistant

United Kingdom, Sunderland 16.00 - 17.00 GBP / Hour · Job Posted July 04, 2026
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Job Description

Customer Services Advisor / Admin Assistant – NHS Outpatient Dispensary – Near Sunderland. Are you an experienced Administrator or Customer Services professional looking for your next locum opportunity? We have an excellent opportunity to join an NHS outpatient dispensary service supporting patients receiving homecare medicines.

Job Responsibility

  • Answering inbound patient calls and making outbound calls
  • Confirming patients' next medication doses
  • Arranging home delivery dates for medicines
  • General administrative duties including filing prescriptions
  • Printing prescriptions and maintaining accurate records
  • Using internal PC systems to support the dispensary team

Requirements

  • Previous administration or customer service experience
  • Confident telephone manner with excellent communication skills
  • Good IT skills and comfortable using computer systems
  • Organised with strong attention to detail
  • Healthcare experience is welcomed but not essential

Nice to have

Healthcare experience

What we offer

Free on-site parking

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