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Customer Services Administrator

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, Basingstoke

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

12.50 - 14.50 GBP / Hour

Job Description:

As a Customer Services Co-ordinator, you'll be the friendly face and voice for customers post-legal completion.

Job Responsibility:

  • Connecting with customers after legal completion and maintaining contact throughout the warranty period
  • Managing customer expectations through effective communication
  • Issuing documentation to assist homeowners in understanding their new homes
  • Ensuring data accuracy in the customer service operating system
  • Coordinating remedial tasks efficiently with field staff
  • Maintaining positive relationships with internal teams and external partners

Requirements:

  • Exceptional customer service and empathy
  • Proficiency in Excel, Word, and PowerPoint
  • Strong relationship-building abilities
  • Experience communicating through various media
  • Knowledge of residential property and construction is a plus

Nice to have:

Knowledge of residential property and construction

Additional Information:

Job Posted:
April 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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