Customer Services Administrator Job at Brook-St Hiredonline (Cardiff)

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Customer Services Administrator

Are you passionate about delivering exceptional customer service? Do you thrive ...

Location

United Kingdom , Robertsbridge

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous customer service or administration experience is ideal
Self-motivated and a team player
Experience in back-office logistics or managing stock movement is preferred
Clear and professional communication, both written and verbal
Ability to handle enquiries and issues efficiently, with a calm and friendly approach
Familiarity with export paperwork and CRM systems is a bonus, but not essential
Driver/own transport required due to office location

Job Responsibility

Process Orders: Enter customer orders into the ERP system, resolve discrepancies, and ensure timely dispatch from the warehouse
Provide Customer Support: Handle phone and email enquiries, providing product information, pricing details, and basic technical advice with enthusiasm
Coordinate with Teams: Collaborate with Sales & Operations to arrange on-site support and follow up on customer feedback
Manage Logistics: Track deliveries, manage back orders, and arrange collections for incorrect or surplus stock
Assist with Exports: Support export paperwork, including invoices and packing lists
Issue Invoices: Process sales invoices and maintain accurate data in the ERP system

What we offer

Discretionary bonus (after probation)
generous holiday allowance + Bank Holidays
HealthCash Plan
Pension
Free Parking
modern working environment

Fulltime

Customer Services Administrator

Location

United Kingdom , Radlett

Salary:

30000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Must have customer service/administration/order processing experience within an office environment
Healthcare/pharmaceutical industry experience highly desirable
A strong team player who enjoys collaboration

Job Responsibility

Build and maintain relationships with distributors, International Business Partners, and our UK Sales Team
Assist with pricing queries and dispatch samples for evaluations
Answer enquiries via phone and email, directing them to the relevant person
Process orders, checking pricing and stock availability
Arrange exports with the required documentation
Scan and file all paperwork on our internal system
Track shipments with couriers and provide updates
Contact customers for payment requests, ensuring accounts remain current
Monitor stock levels and communicate back-order issues
Answer main telephone lines for UK Clinical Product Specialists and customers

What we offer

20 days + bank holidays, increases a day every year up to 25 days
Pension
Death in service up to 3x salary
Free parking on site

Fulltime

Customer Services Administrator

Location

United Kingdom , Warwick

Salary:

Not provided

Bravissimo

Expiration Date

Until further notice

Requirements

Organisational skills
Ability to pick up new information
Real connection to Bravissimo's purpose

Job Responsibility

Provide a fantastic experience to customers
Support with a range of administrative duties
Help process customer returns

What we offer

Up to 25 days holiday
Opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6%
Life Assurance
Great training and learning resources
Long service awards after 5 years’ service
Access to new and upcoming products

Parttime

Customer Services Administrator

Temporary Customer Services Administrator role with a leading specialist in fina...

Location

United Kingdom , Orpington

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong customer service background
Excellent communication skills with ability to remain calm under pressure
Strong attention to detail and proficiency in MS Office
Results-driven mindset with excellent time management skills
Ability to adapt to fluctuations in workload and work effectively as part of a team

Job Responsibility

Engaging with customers and prospects to provide product information and support through application process
Building relationships with customers, answering queries, and addressing new product and renewal inquiries
Processing new business applications and ISA transfers while ensuring timelines and quality standards are met
Handling inbound and outbound calls with accuracy and professionalism
Maintaining detailed records through data input and scanning of correspondence
Collaborating with Field Team to enhance knowledge of Police affinity group
Assisting with service improvement initiatives and additional duties assigned by CEO

Fulltime

Customer Services Administrator

Looking for a proactive Customer Services Administrator to join our UK team on a...

Location

United Kingdom , Cardiff

Salary:

12.21 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proficient in Microsoft Office (Word, Excel, Outlook)
Excellent communication and customer service skills
Strong organisational skills and ability to multitask
A proactive team player who can work independently

Job Responsibility

Process sales orders, quotations, and returns
Respond to customer enquiries via phone and email
Maintain accurate records and support reporting
Assist with reception, office organisation, and other administrative tasks

Customer Services Administrator - Pharmaceuticals

We are seeking a highly organised and detail-oriented Customer Services Administ...

Location

United Kingdom , Whetstone

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Minimum of 2 years of administration or customer service experience
Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Excellent communication skills
Ability to switch quickly between tasks and processes
Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements
Strong organisation and time management skills
Attention to detail required
Strong computer skills, and able to learn new systems quickly

Job Responsibility

Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
Stock and inventory management
Contacting third parties to arrange recertifications and repairs
Hardware tracking – ensure all our systems correctly record the locations of devices
Work order creation, management, closure
Internal and external audits
Option to support with warehouse operations including packaging, deliveries, and decontamination

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

Fulltime

Customer Services Administrator - Pharmaceuticals

We are seeking a highly organised and detail-oriented Customer Services Administ...

Location

United Kingdom , Whetstone

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Minimum of 2 years of administration or customer service experience
Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Excellent communication skills
Ability to switch quickly between tasks and processes
Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements
Strong organisation and time management skills
Attention to detail required
Strong computer skills, and able to learn new systems quickly
If desired, small portion of role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc

Job Responsibility

Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
Stock and inventory management
Contacting third parties to arrange recertifications and repairs
Hardware tracking – ensure all our systems correctly record the locations of devices
Work order creation, management, closure
Internal and external audits
Option to support with the warehouse operations including packaging, deliveries, and decontamination

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

Fulltime

Operations & Customer Services Administrator

This role will be focused on providing high-quality service to our clients and s...

Location

United Kingdom , Manchester

Salary:

26230.00 GBP / Year

First Intuition

Expiration Date

Until further notice

Requirements

Experience of administrative/customer service within an office environment
Effective communicator with excellent interpersonal skills
Confident and professional in dealing with clients and colleagues
Strong organisational, problem solving and time management skills

Job Responsibility

Serve as the main contact for student enquiries, offering guidance on course administration
Maintain accurate student records, including bookings, exam results, payments, and materials
Provide proactive support such as exam reminders and tutor coordination
Act as the first point of contact for employer enquiries and provide administrative support
Coordinate with regional centres to support national clients
Maintain records for sponsored students and assist with reporting and study pathway updates
Support Account Managers with data collection, invoicing, and feedback handling
Assist in planning and marketing to support growth
Produce reports and gather feedback from students and clients
Maintain marketing materials like brochures, website content, and email templates

What we offer

25 days annual leave (based on fulltime hours) PLUS bank holidays
3 FI Days per year
Hybrid working available, equipment provided for homeworking
Flexible-working positive employer with a range of family-friendly policies
Employee Assistance Programme: 24-hour confidential access to counselling and support services
Competitive Pension
Private Medical Insurance
Training and development opportunities
Long term career prospects in a growing company
Employee perks including a range of discounts to suit your lifestyle

Fulltime

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