Customer Services Administrator

Customer Services Administrator - Pharmaceuticals

We are seeking a highly organised and detail-oriented Customer Services Administ...

Location

United Kingdom , Whetstone

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Minimum of 2 years of administration or customer service experience
Proficiency in Microsoft Office, particularly with Microsoft Excel for use with reporting (VLOOKUPS, pivot tables etc)
Excellent communication skills
Ability to switch quickly between tasks and processes
Embrace and adhere with all Quality and EHS (Environmental Health and Safety) elements
Strong organisation and time management skills
Attention to detail required
Strong computer skills, and able to learn new systems quickly
If desired, small portion of role will involve manual handling such as packaging, decontamination, moving of beds/hoists/tables, accepting and loading deliveries etc

Job Responsibility

Liaising with customers, couriers, and colleagues (both locally and internationally) to ensure seamless communication and efficient operations
Stock and inventory management
Contacting third parties to arrange recertifications and repairs
Hardware tracking – ensure all our systems correctly record the locations of devices
Work order creation, management, closure
Internal and external audits
Option to support with the warehouse operations including packaging, deliveries, and decontamination

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

Fulltime

Location

United Kingdom , Radlett

Salary:

30000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Must have customer service/administration/order processing experience within an office environment
Healthcare/pharmaceutical industry experience highly desirable
A strong team player who enjoys collaboration

Job Responsibility

Build and maintain relationships with distributors, International Business Partners, and our UK Sales Team
Assist with pricing queries and dispatch samples for evaluations
Answer enquiries via phone and email, directing them to the relevant person
Process orders, checking pricing and stock availability
Arrange exports with the required documentation
Scan and file all paperwork on our internal system
Track shipments with couriers and provide updates
Contact customers for payment requests, ensuring accounts remain current
Monitor stock levels and communicate back-order issues
Answer main telephone lines for UK Clinical Product Specialists and customers

What we offer

20 days + bank holidays, increases a day every year up to 25 days
Pension
Death in service up to 3x salary
Free parking on site

Fulltime

Data Analyst Intercompany Pricing

For one of our premier clients—a prominent global leader in medical technology a...

Location

Belgium , Diegem

Salary:

Not provided

Randstad

Expiration Date

September 01, 2026

Requirements

3–5 years of relevant professional experience, preferably within the medical device, pharmaceutical, or life sciences industries
Bachelor’s degree or equivalent, preferably in Business Administration, Finance, Information Systems, or IT
Advanced proficiency in Excel
Proven experience in data analytics, data consolidation, dashboarding, and reporting (preferably using Power BI and SQL)
Solid IT literacy with hands-on experience in JD Edwards and SAP ERP systems
Fluent in English (Minimum C1 proficiency, spoken and written)
Must be currently based in Belgium

Job Responsibility

Manage data consolidation, intercompany pricing structures, and continuous process improvements
Own end-to-end systems governance. Build, maintain, and continuously improve internal platforms, workflows, data setups, and handoffs
Execute core master data and pricing configurations accurately and efficiently across multiple ERP systems (JD Edwards 8.12, SAP ERP, S/4HANA)
Partner closely with diverse global stakeholders (Tax Planning, Customer Service, Supply Chain Planning, New Product Introduction, and Product Management) to enable smooth pricing calculations and ensure corporate tax models are correctly applied
Support annual year-end outbound/inbound and standard-cost loads across ERP systems. Lead year-end specialized calculations and remain fully available to support the team during this critical closing period
Analyze large datasets, validate operational logic, and develop workflows for large-scale testing. Maintain a mindset focused on continuous improvement and driving change rather than just executing routine tasks
Coordinate the collection and retention of approvals for standard-cost and pricing changes, ensuring SOX controls are strictly enforced and audit requirements are met
Ensure business-as-usual and ad-hoc requests are completed within agreed Service Level Agreements, executing preventive controls to avoid any disruption to product shipping

Admissions Coordinator

Solaris HealthCare Daytona is now hiring. We are looking for caring and compassi...

Location

United States , Daytona Beach

Salary:

Not provided

Solaris Healthcare

Expiration Date

Until further notice

Requirements

Must be able to read, write, speak, and understand the English language
Must possess the ability to make independent decisions when circumstances warrant such action
Must demonstrate the knowledge and skills necessary to provide care appropriate to the age related needs of the residents served
Must be a supportive team member, contribute to and be an example of team work and team concept
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
Must possess leadership ability and willingness to work harmoniously with and supervise other personnel
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activities
Must be able to relate information concerning a residents condition
Must not pose a direct threat to the health or safety of other individuals in the workplace

Job Responsibility

Assist the Admissions Director in developing census and quality mix by providing prospective residents and/or responsible parties with appropriate information and assistance to the nursing center
Completes all assigned tasks in a timely manner as instructed by supervisor
Adheres to work schedules in completing and performing assigned tasks
Cooperates with department personnel to ensure services can be adequately maintained
Create and maintain an atmosphere of warmth, personal interest and positive emphasis
Treats residents, residents family members, visitors and fellow employees with courtesy, respect and dignity
Meets with Supervisor on a regular basis to assist in identifying and correcting problem areas
Notifies facility when late arrival to or absence from work
Adheres to established employee policies and dress code
Meets acceptable center attendance requirements

What we offer

Affordable Health, Dental & Vision Insurance
Advanced Pay - get paid when YOU want
401k with Company Match
Generous ETO, Holidays & Sick Time
Tuition Reimbursement
Life Insurance & Disability Coverage
Uniforms Provided & Perks Programs
Shift Differentials depending on location, position & shift

Parttime

Specialty Representative/Senior Specialty Representative - Cardiovascular

At Amgen, our shared mission—to serve patients—drives all that we do. It is key ...

Location

United States , Roanoke

Salary:

89880.00 - 148325.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree
Associate's degree and 4 years of Sales experience
High school diploma/GED and 6 years of Sales experience
Bachelor's Degree and 3 years of sales experience
Associate degree and 6 years of sales experience
High school diploma/GED and 8 years of sales experience
1–3 years of sales, marketing, or clinical experience (pharmaceutical or healthcare industry preferred)
Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases
and the diseases and treatments involved with these specialties
Some experience and/or pre-graduate sales or leadership training, or a demonstrated track record of success under pressure

Job Responsibility

Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
Uphold Amgen Values: Be Science-Based
Compete Intensely and Win
Create Value for Patients, Staff, and Stockholders
Be Ethical

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Senior Specialty Representative - Bone Health

Location

United States , West Palm Beach

Salary:

115036.00 - 155638.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
OR Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
OR High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related
More than 3 years’ Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases
and the diseases and treatments involved with these specialties
Advanced influencing and relationship-building skills with a focus on sales outcomes
Local Market knowledge
Bachelor's degree in Life Sciences or Business Administration
Adaptability with our Core Competencies: Sales Planning and Organizing

Job Responsibility

Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
Partner with other colleagues to share best practices and seek to learn and grow as a Senior Specialty Representative
Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
Uphold Amgen Values: Be Science-Based
Compete Intensely and Win
Create Value for Patients, Staff, and Stockholders
Be Ethical

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Financial Analyst

We are looking for a Financial Analyst to join a team in East Windsor, New Jerse...

Location

United States , East Windsor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, Economics, or a related discipline
At least 3 years of relevant experience in finance, accounting, auditing, contracting, or commercial operations, ideally within the pharmaceutical industry
Working knowledge of accounting practices, financial systems, and internal control principles
Strong attention to detail with a consistent focus on accuracy and data quality
Advanced Microsoft Excel skills and proficiency with other Microsoft Office applications, along with the ability to learn enterprise systems quickly
Demonstrated ability to work independently while coordinating effectively with cross-functional teams
Strong organizational, analytical, and problem-solving capabilities, with the ability to manage multiple priorities
Experience with financial analysis, financial modeling, and data validation

Job Responsibility

Maintain accurate product records and pricing details across internal business systems to support daily commercial and financial operations
Review customer rebate submissions on a monthly and quarterly basis, confirm supporting data, and process them in a timely and accurate manner
Contribute to gross-to-net activities by supporting ongoing product management and helping monitor financial impacts tied to pricing programs
Prepare and support month-end close activities, including reporting and analysis related to product pricing, rebates, and commercial performance
Coordinate product launch setup by collecting required item and pricing data, validating completeness, and submitting information to wholesalers, customers, and pricing partners
Serve as a point of contact for customer questions related to contract terms and pricing updates, ensuring clear and effective communication
Audit and maintain contract and product pricing information to confirm alignment with approved terms and reduce discrepancies
Partner with cross-functional stakeholders in IT, commercial, sales, accounts receivable, and customer service to resolve issues and improve data accuracy
Perform ad hoc analysis to uncover trends, highlight risks, and identify opportunities to reduce revenue leakage
Provide additional operational and financial support as needed to help the broader commercial finance function meet business objectives

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) or deferred compensation plan (if eligible)
Paid time off (vacation, personal needs, sick time)
Paid holidays

Fulltime

Admissions Coordinator

The primary purpose of your job position is to assist the Admissions Director in...

Location

United States , Daytona Beach

Salary:

Not provided

Solaris Healthcare

Expiration Date

Until further notice

Requirements

Must be able to read, write, speak, and understand the English language
Must possess the ability to make independent decisions when circumstances warrant such action
Must demonstrate the knowledge and skills necessary to provide care appropriate to the age related needs of the residents served
Must be a supportive team member, contribute to and be an example of team work and team concept
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
Must possess leadership ability and willingness to work harmoniously with and supervise other personnel
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activities
Must be able to relate information concerning a residents condition
Must not pose a direct threat to the health or safety of other individuals in the workplace

Job Responsibility

Completes all assigned tasks in a timely manner as instructed by supervisor
Adheres to work schedules in completing and performing assigned tasks
Cooperates with department personnel, as well as other facility personnel to ensure that services can be adequately maintained to meet the needs of residents
Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout Solaris HealthCare
Treats residents, residents family members, visitors and fellow employees with courtesy, respect and dignity
Meets with Supervisor on a regular basis to assist in identifying and correcting problem areas and/or improving services
Notifies facility when late arrival to or absence from work according to established center policy
Adheres to established employee policies
Adheres to established dress code
Meets acceptable center attendance requirements

What we offer

Affordable Health, Dental & Vision Insurance (family options included)
Advanced Pay -get paid when YOU want
401k with Company Match -plan for your future
Generous ETO, Holidays & Sick Time -we value work life balance
Tuition Reimbursement -invest in your growth
Life Insurance & Disability Coverage -peace of mind for you & your family
Uniforms Provided & Perks Programs -we've got your covered
Shift Differentials depending on location, position & shift

Parttime

Select Country

Customer Services Administrator - Pharmaceuticals

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Customer Services Administrator - Pharmaceuticals

Customer Services Administrator - Pharmaceuticals

Customer Services Administrator

Data Analyst Intercompany Pricing

Admissions Coordinator

Specialty Representative/Senior Specialty Representative - Cardiovascular

Senior Specialty Representative - Bone Health

Financial Analyst

Admissions Coordinator

Our AI answers in your language