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Randstad Logo Randstad · Customer Service

Customer Service

Australia, Ingleburn 65000.00 - 70000.00 AUD / Year · Job Posted July 10, 2026
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Job Description

This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they’re on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn. With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. This is your chance to be part of something bigger. As the Customer Service Rep, you’ll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.

Job Responsibility

  • Answer inbound & outbound calls, helping customers with maintenance requests
  • Book & schedule contractors for on-site jobs
  • Keep customers & contractors in the loop with regular updates
  • Process invoices & finalise completed jobs
  • Tackle general admin tasks to keep projects on track

Requirements

  • A confident communicator with great people skills
  • Organised, reliable, and ready to learn
  • Solid Microsoft Office skills

What we offer

  • Work from home up to 2-3 days a week after training
  • Full, on-the-job training and heaps of career progression opportunities
  • A fun, close-knit team where your ideas matter
  • Annual bonus of up to $8k based on company performance
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