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Aptiv plc Logo Aptiv plc · Customer Service

Customer Service

Mexico, Ciudad Juarez · Job Posted February 21, 2026
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Job Responsibility

  • Assure service parts FG delivery as promised to the Customer
  • Daily meeting with the plant for follow-up requirements
  • Customer meetings
  • Monitoring Covisint to address shortages
  • Prepare deliveries to ship to the Customer
  • Load the manual requirement on the SAP spot buy dealers
  • Follow up to create a scheduling agreement (Salesforce portal)
  • Capacity for analysis
  • Customer Scorecard
  • Customer Portals review

Requirements

  • Communication skills to escalate the issue to top management
  • Professional Career
  • English 80%
  • 3 years of experience in customer service
  • Proactive
  • organized
  • Microsoft skills (PowerPoint, Excel, Word)
  • passion for excellence
  • Decision making
  • Team Work

What we offer

  • Compensation package, including Major Medical Insurance and life Insurance
  • Flexible Retirement Plan
  • Learning, professional growth, and development in a world-recognized international environment
  • Access to internal & external training, coaching & certifications
  • Recognition for innovation and excellence
  • Opportunities to give back to the community
  • Meaningful work that makes a difference in the world
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