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Customer Service

Latvia, Jelgava 1600.00 EUR / Month · Job Posted April 12, 2026
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Job Description

Tradition and Innovation. The AKG Group has been a specialist in the field of heat transfer since 1919. With currently more than 3,000 employees at 14 locations in Europe, America, and Asia, the company develops and manufactures high-quality components and systems for a wide range of applications and industries. AKG Thermotechnik Latvia, has been successfully operating in Latvia since 2005, with the main goal to meet customer requirements at the highest quality level.

Job Responsibility

  • Processing customer orders
  • Planning orders in production and organizing shipment of orders
  • Communication with customers, including participating in online meetings
  • Collaboration with departments involved in production processes
  • Working with resource management systems

Requirements

  • Higher education is preferred
  • Excellent Latvian and English skills
  • German language skills is an advantage for communication with customers
  • Good computer skills
  • Experience with Microsoft 365 and SAP ERP is preferred
  • Ability to collect, analyze and systematize large amounts of information
  • Accuracy, ability to work with numbers, independently plan tasks and follow through on execution
  • Experience working with SAP ERP is an advantage
  • Good interpersonal and communication skills
  • Ability to work under pressure

Nice to have

  • German language skills
  • Experience with SAP ERP

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