Customer Service, Randstad

Randstad

Location:
Canada, St Laurent

Category:
Logistics

Contract Type:
Employment contract

Salary:

55000.00 - 65000.00 CAD / Year

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Job Description:

Currently seeking a talented Customer Service representative to handle inbound requests for shipments being store in the warehouse. The Customer Service Representative will handling inbound emails, verify inventory via ERP software, submit request to warehouse team update the inventory data and handling any inquires or problems that arise.

Job Responsibility:

Handle the day-to-day incoming requests for warehouse orders
Act as a point of contact for client requests, resolve issues related to shipping, inventory discrepancies, or delivery problems, and ensure high levels of customer satisfaction
Ensure proper documentation for all shipments (e.g., invoices, packing slips, shipping labels) is accurate and up-to-date
Provide regular reports on shipment status, inventory accuracy, and operational efficiency to management
Collaborate with other departments (e.g. Warehouse, dispatch, and logistics team to align clients needs and satisfaction

Requirements:

Minimum of 3 years of experience in 3PL warehousing / logistics setting
Strong customer service skills
English with a working professional French is required
Strong communication, organization skills and attention to detail
Proficiency with computer systems, including Microsoft office, PC Miller and Truckmate (Asset)

What we offer:

Medical, Dental, Vision insurances
RSP plan
Company events, parties
Parking on-site
Enjoy your own desk space, decorate how ever you wish!

Additional Information:

Job Posted:
May 21, 2025

Expiration:
June 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service

Randstad

Location:Canada, St Laurent

Category:Logistics

Contract Type:Employment contract