Customer Service Ticketing

Be the face of unforgettable events delivering seamless ticketing experiences that bring people together and keep our venues running smoothly. The Customer Service Ticketing role is based at the Municipal Theatre, right at the heart of Hawke’s Bay’s live entertainment scene. This is where energy builds before the curtain rises, where excitement starts at the ticket counter, and where great experiences begin long before the show does. You’ll play a key role in shaping how people experience our venues and events creating welcoming, seamless moments that set the tone for everything that follows. Whether it’s a packed theatre performance, a community event, or a major Hawke’s Bay attraction, you’ll be part of bringing those moments to life. This is a fast-moving, people-focused environment where no two days feel the same. You’ll be surrounded by events, creativity, and connection helping ensure every visitor feels informed, supported, and excited to be here.