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Customer Service Temp

solomonpage.com Logo

Solomon Page

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Location:
United States

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

20.00 USD / Hour
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Job Description:

Our client, a nonprofit organization based in New York City, is seeking a remote Customer Service Representative for a 3-4 month assignment. The ideal candidate is a skilled troubleshooter who has experience in a customer support role.

Job Responsibility:

  • Support chat, phone, and ticket queues
  • Troubleshoot and investigate issues effectively with customers
  • Diagnose and resolve customer issues efficiently and escalate when necessary
  • Act as liaison between customers and support team
  • Log customer interactions using CRM software to help process improvements
  • Maintain a positive, empathetic, and professional attitude towards customers at all times

Requirements:

  • Strong communication and customer service skills
  • Experience with Salesforce CRM or another ticketing system
  • Ability to work independently
  • Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience
  • Strong problem-solving skills and attention to detail
What we offer:
  • medical
  • dental
  • 401(k)
  • direct deposit
  • commuter benefits

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Parttime
Work Type:
Remote work
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