Customer Service Technical Support Advisor with German Job at Plusnet (Budapest)

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

Technical Account Manager

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...

Location

Germany , Berlin; Munich

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer)
Strong understanding of cloud services, architectures, and security best practices
CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills
Proven track record of building and maintaining relationships with enterprise clients
Excellent communication and interpersonal skills
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Fluent German and English
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders
Help customers develop Success Plans, outlining critical goals and key performance indicators
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations
Advocate for customer needs across various departments
Offer insights regarding the availability of new features in Wiz

Security Cloud Solution Architect

Microsoft is hiring security professionals to drive customer cloud security adop...

Location

Germany , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Significant technical experience in Security, identity, or data security and understanding of architectures at enterprise-scale
Good understanding of the overall Cybersecurity Market and the competitive landscape
Understanding of the current Threat Landscape and current attack vendors (State of Cybersecurity)
In-depth knowledge/ Subject Matter Expertise in one or more of the following solutions or competitive products: Entra ID (former Azure Active Directory), Defender for Identity, Defender for Office, Defender for Endpoint, Defender for Cloud, Microsoft Purview (esp. Azure Information Protection OR eDiscovery OR Data loss prevention OR Insider Risk Management), Microsoft Sentinel, Copilot for Security
Customer focused mindset enjoying the work with customers (internal or external) as a trusted technical advisor aiming for realizing the value for the customer
English skills required, German skills are a plus
Relationship Building
Problem Solving
Collaboration and Communication
Customer Focus

Job Responsibility

Drive customer transformation on the Azure and Microsoft 365 Platform
Own the overall technical relationship and strategy between the customer and Microsoft
Own security, data security or identity customer engagements, including architecture, technical readiness, implementation, and optimization in production
Deliver pro-active support delivery services through the customer’s unified contract
Have security discussions with customer decision makers such as CISOs, Enterprise Security Architects, Enterprise Architects, IT and Security Management, and Developers to drive Security as an enabler for cloud workloads in Azure and Microsoft 365

Fulltime

Technical Advisor German Speaker

Don’t we all love knowing that we can always call that guy who will surely help ...

Location

Salary:

Not provided

Kronsoft Development

Expiration Date

Until further notice

Requirements

Good experience in IT/technical support
Relevant hands-on experience in support: outbound/inbound calls, emails, dealing with ticket systems (being familiar with ticketing tools such as: Navision, Salesforce or others)
Proficiency in German language (spoken and written)
Strong customer-oriented and communication skills
Initiative and problem-solving attitude
Have basic knowledge of the Windows/Linux operating systems and hardware knowledge is also an advantage
Have basic network knowledge and experience in performing installations and system configurations
Linux operation experience which must include at least some of the following operations: creation/renaming and deletion of folders, check system health (memory and HDD), uptime of the system, status of processes, mounting different folders, handling archives, editing and creating of text files, updating different software components, networking

Job Responsibility

Research, identify, and solve the software and hardware issues for the German pharmacies
Offer technical support especially for the ERP system provided by our company to pharmacy
Manage a wide range of use cases from simple to complex ones: configuration, troubleshooting, creating new accounts, software/hardware installation, Linux/Windows or MySQL database problems
Open cases in order to track it
Elaborate technical documentation if needed
Help the customer over remote access (mainly TeamViewer) in order to set up new requirements or solve problems
Help the pharmacist and staff to add, remove, install new and/or old hardware
Offer technical assistance to customer over remote access (mainly TeamViewer) in order to set up new requirements or solve problems
Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs)
Collaborate with different teams to resolve issues promptly

What we offer

An attractive salary package
Private medical insurance
Daily meal vouchers
Language courses
Free pass to learning platforms and to Bookster
Discount for sport activities, dental care and others
Happy hour days with the team
Gifts and bonuses for Easter, Christmas, Woman’s Day and your birthday

Technical Design Architect

We are looking for a Technical Design Architect / Technical Design Engineer to j...

Location

Germany , Leipzig

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, web design, technical consulting, professional services, or equivalent hands-on SaaS experience
Degree in Visual Communication, Graphic Design, Interaction Design, Web Engineering, or comparable practical background
Proven experience working with enterprise customers and cross-functional teams including Sales, Customer Success, Consultants, and System Integrators
Track record of contributing to or leading complex, deadline-driven technical projects
Strategic and execution-focused, able to translate vision into impactful results while thriving in fast-paced SaaS environments with shifting priorities
Strong command of HTML5, CSS3, and JavaScript, with hands-on experience in React and modern frontend ecosystems
Working knowledge of Tailwind CSS and component-based design systems
Confident with tools such as Figma, Adobe XD, Photoshop, Illustrator, Miro, or similar
Strong design sensibility and the ability to solve complex visual and UX challenges across platforms
Highly organized, proactive, and quality-driven team player with a curious mindset and a passion for continuous learning and collaboration

Job Responsibility

Act as a trusted technical and design advisor for enterprise customers and key stakeholders
Translate business and technical requirements into UI/UX, styling, and frontend customization solutions aligned with product best practices
Enable customers to build modern, accessible, and brand-consistent applications using Staffbase configuration options, custom frontend techniques, and AI-assisted capabilities
Create mockups, prototypes, and design concepts to support decision-making
Design and support frontend implementations using HTML, CSS, JavaScript, JSON, and modern frameworks (e.g. REST APIs, React ecosystem)
Provide expert guidance on theming, custom CSS, layout strategies, and component- and widget-based architectures
Own design-driven implementations end-to-end throughout onboarding and the customer lifecycle
Partner with Technical Support Engineers, Onboarding Specialists, and Customer Care Agents on complex customer projects
Identify technical risks, edge cases, and scalability concerns to prevent recurring issues
Lead customer workshops with design, frontend, and technical teams and define implementation roadmaps

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

Technical Design Architect

We are looking for a Technical Design Architect / Technical Design Engineer to j...

Location

Germany , Chemnitz

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, web design, technical consulting, professional services, or equivalent hands-on SaaS experience
Degree in Visual Communication, Graphic Design, Interaction Design, Web Engineering, or comparable practical background
Proven experience working with enterprise customers and cross-functional teams including Sales, Customer Success, Consultants, and System Integrators
Track record of contributing to or leading complex, deadline-driven technical projects
Strategic and execution-focused, able to translate vision into impactful results while thriving in fast-paced SaaS environments with shifting priorities
Strong command of HTML5, CSS3, and JavaScript, with hands-on experience in React and modern frontend ecosystems
Working knowledge of Tailwind CSS and component-based design systems
Confident with tools such as Figma, Adobe XD, Photoshop, Illustrator, Miro, or similar
Strong design sensibility and the ability to solve complex visual and UX challenges across platforms
Highly organized, proactive, and quality-driven team player with a curious mindset and a passion for continuous learning and collaboration

Job Responsibility

Act as a trusted technical and design advisor for enterprise customers and key stakeholders
Translate business and technical requirements into UI/UX, styling, and frontend customization solutions aligned with product best practices
Enable customers to build modern, accessible, and brand-consistent applications using Staffbase configuration options, custom frontend techniques, and AI-assisted capabilities
Create mockups, prototypes, and design concepts to support decision-making
Design and support frontend implementations using HTML, CSS, JavaScript, JSON, and modern frameworks (e.g. REST APIs, React ecosystem)
Provide expert guidance on theming, custom CSS, layout strategies, and component- and widget-based architectures
Own design-driven implementations end-to-end throughout onboarding and the customer lifecycle
Partner with Technical Support Engineers, Onboarding Specialists, and Customer Care Agents on complex customer projects
Identify technical risks, edge cases, and scalability concerns to prevent recurring issues
Lead customer workshops with design, frontend, and technical teams and define implementation roadmaps

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

Technical Design Architect

We are looking for a Technical Design Architect / Technical Design Engineer to j...

Location

Germany , Dresden

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, web design, technical consulting, professional services, or equivalent hands-on SaaS experience
Degree in Visual Communication, Graphic Design, Interaction Design, Web Engineering, or comparable practical background
Proven experience working with enterprise customers and cross-functional teams including Sales, Customer Success, Consultants, and System Integrators
Track record of contributing to or leading complex, deadline-driven technical projects
Strategic and execution-focused, able to translate vision into impactful results while thriving in fast-paced SaaS environments with shifting priorities
Strong command of HTML5, CSS3, and JavaScript, with hands-on experience in React and modern frontend ecosystems
Working knowledge of Tailwind CSS and component-based design systems
Confident with tools such as Figma, Adobe XD, Photoshop, Illustrator, Miro, or similar
Strong design sensibility and the ability to solve complex visual and UX challenges across platforms
Highly organized, proactive, and quality-driven team player with a curious mindset and a passion for continuous learning and collaboration

Job Responsibility

Act as a trusted technical and design advisor for enterprise customers and key stakeholders
Translate business and technical requirements into UI/UX, styling, and frontend customization solutions aligned with product best practices
Enable customers to build modern, accessible, and brand-consistent applications using Staffbase configuration options, custom frontend techniques, and AI-assisted capabilities
Create mockups, prototypes, and design concepts to support decision-making
Design and support frontend implementations using HTML, CSS, JavaScript, JSON, and modern frameworks (e.g. REST APIs, React ecosystem)
Provide expert guidance on theming, custom CSS, layout strategies, and component- and widget-based architectures
Own design-driven implementations end-to-end throughout onboarding and the customer lifecycle
Partner with Technical Support Engineers, Onboarding Specialists, and Customer Care Agents on complex customer projects
Identify technical risks, edge cases, and scalability concerns to prevent recurring issues
Lead customer workshops with design, frontend, and technical teams and define implementation roadmaps

What we offer

Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
Support - we’re offering a company pension scheme
Volunteers Day - you’ll get one day off per year for supporting a social project

Fulltime

Hpe Hybrid Cloud Sales Specialist

We are looking for a Senior HPE Hybrid Cloud Solutions Sales Specialist to drive...

Location

Germany , Boeblingen

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Academic degree in an economic or technical field of study
Extensive selling experience within the public segment or defense industry and on similar solutions
Typically, > 10 years of advanced sales experience
Profound knowledge of the IT cloud market and proven experience in IT support, operational, managed, and technical service
High winning attitude and closing skills - recognize new opportunities, generate new business and close the deal
Skilled in collaboration and leading with other sales teams
Reliability in building a sales pipeline, forecasting and customer management (sales excellence)
Distinctive customer orientation and consulting skills combined with assertiveness, mentality to challenge a customer’s status quo
Excellent ability to drive and manage complex cloud transformation projects for enterprise customers, ensuring strategic alignment and successful execution
Strong business and financial acumen, combined with very expert technology skills

Job Responsibility

Generate new business to further increase HPE´s market share for hybrid cloud solutions focusing on named public and defense accounts
Develop and sell hybrid cloud solutions to those customers on a partnership basis
Develop new projects and solution opportunities to develop a short- and long-term sales pipeline
Establish a professional working and consultative relationship with the client, including the C-level
Develop in-depth knowledge of client's business, organization structure and future challenges to define and adapt a solution roadmap to fulfil this business needs
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Maintain knowledge of competitors in account to strategically position the company's solutions better
Drive large-scale hybrid cloud projects for large public and defense customers, ensuring seamless integration between on-prem and public cloud environments
Act as a trusted advisor to enterprise customers, translating business objectives into customized hybrid cloud solutions that drive measurable outcomes

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to helping you reach career goals
Unconditional inclusion in the workplace
Flexibility to manage work and personal needs
Recognized among top workplaces for inclusion and innovation

Fulltime

Customer Service Technical Support Advisor with German

Plusnet

Location:
Hungary , Budapest

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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